Client Services Director jobs in Irvine, CA
Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Client Services Director jobs
Client Services Manager - Laboratory
- LE002 Montrose Services, LLC
-
Orange, CA
FULL_TIME
- ABOUT YOU Are you passionate and ready to join an inclusive work environment, committed to excellence, to new ideas, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you as a Client Services Manager at our Orange, CA laboratory. Who are we? We are Enthalpy Analytical, which is part of Montrose, the premier environmental service provider. Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients’ decision-making and operations and efficiently fulfills their project requirements. We have 3000 employees and more than 135 global locations across the United States, Canada, Europe and Australia – all ready to provide solutions for environmental needs. WHAT WE CAN OFFER YOU As a key member of our Montrose team, you can expect: Mentorship and professional development resources to advance your career Direct exposure to our industry’s leading experts who are solving the world’s toughest environmental challenges An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups Competitive compensation package: annual salary ranging from $95,000 to $115,000 commensurate with accomplishments, performance, credentials and geography Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance A financial assistance program that supports peers in need, known as the Montrose Foundation Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders. A DAY IN THE LIFE Enthalpy Analytical, is part of the larger organization, Montrose Environmental Group, is comprised of over 9 laboratories servicing air, water, soil, and toxicity testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance. Our Orange, CA laboratory is currently seeking a Full-Time Client Services Manager (CSM) to join our team. Reporting to the Lab Director, the CSM is a key member of the laboratory team, this role will be responsible for a full range of activities including: Lead the PM team to deliver a consistently exceptional customer experience for our clients. Manage clients’ projects through all phases of laboratory operations. Participate in strategic discussions as a member of senior laboratory leadership. Provide technical and logistical support to PM team and sales staff. Personnel supervision, time management, and operational efficiency. Hiring and disciplinary actions within the team. Foster professional development of PMs to enhance their career opportunities. Communicate with clients about the nature of the samples being submitted to the lab and use technical expertise to ensure successful outcomes. Work closely with the lab to ensure that turn-around-times, short hold times and other sample issues are thoroughly communicated. Prioritize the workday based on deadlines, workload, and other related factors. Conflict resolution, personnel skills development and team building. Comply with Enthalpy’s Quality Assurance Program and other policies. Comply with Enthalpy’s Health and Safety Plan. YOUR EXPERTISE AND SKILLS To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree in the chemical, environmental, physical or biological sciences 5 years of environmental-related experience including demonstrated progress in managing staff and projects. Experience working for an environmental laboratory company with progressive responsibilities as a Customer Service Representative, and/or Account Management/Sales. Familiarity with analytical chemistry processes and motivation to learn a wide variety of routine environmental testing procedures. Excellent communication skills, both written and oral, and the ability to relate professionally with outside clients as well as establish productive working relationships with laboratory and management personnel while also acting as a customer advocate. Excellent time management and organizational skills with the ability to handle multiple priorities simultaneously and operate in a fluid environment while accommodating priorities for both customers and internal operations. Flexibility to adjust quickly and effectively to frequent changes and altered priorities. Ability to work independently with minimal supervision. Excellent problem-solving skills. Ability to anticipate and recognize problems and communicate details with laboratory and management personnel, assisting with diagnosing root causes and taking corrective action to prevent recurrence. The above statements are intended to describe the general nature of work being performed by people assigned to his classification. The are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance. MAKE THE MOVE TO ACCELERATE YOUR CAREER We are a fast-paced, dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match made in heaven. Want to know more about us? Visit montrose-env.com and have fun! Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. Enthalpy Analytical, LLC (“Enthalpy”) is a wholly owned subsidiary of Montrose Environmental Group, Inc., (“Montrose”) providing environmental laboratory services as part of Montrose’s Measurement and Analysis division. Enthalpy operates a network of accredited laboratories across the United States that specialize in analysis of air, soil, water, and sediment. For more information, visit Enthalpy Analytical at www.enthalpy.com. You can help lead the way. Are you ready to innovate? Collaborate? Meet the requirements of ever-evolving regulations and keep up with the demands of a dynamic, expanding team? Work across disciplines to develop solutions no one has seen before? Apply today to join our Montrose team! Montrose is committed to being an inclusive workplace. Montrose is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Applicants to and employees of this company are protected under Federal law from discrimination on several bases. You can read more about EEO compliance here and here as well as information on the pay transparency nondiscrimination provision here. Montrose believes in accessibility for all. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance.
- 24 Days Ago
Client Coordinator
- Maxim Healthcare Services
-
Orange, CA
FULL_TIME
- The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, a...
- 3 Days Ago
Financial Services - Client Services Specialist
- Pure Financial Advisors, LLC
-
Irvine, CA
FULL_TIME
- Client Services plays a crucial role in ensuring client satisfaction and driving business growth. We are looking for candidates that will help us further our mission of providing financial education a...
- 17 Days Ago
Client Services Specialist
- Pure Financial Advisors, Inc.
-
Irvine, CA
FULL_TIME
- Client Services plays a crucial role in ensuring client satisfaction and driving business growth. We are looking for candidates that will help us further our mission of providing financial education a...
- 15 Days Ago
Desktop Engineer, Client Services
- Golden State Foods
-
Irvine, CA
OTHER
- Overview The Desktop Engineer will serve as the Subject Matter Expert for the purpose of engineering and deploying client hardware and system solutions, as well as engineering the software deployment ...
- 19 Days Ago
Client Services Administrator
- Century Business Solutions
-
Irvine, CA
FULL_TIME
- Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing payment processing applications that facilitate electronic payment processing within the workpla...
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0 Client Services Director jobs found in Irvine, CA area
About Irvine, California
Irvine (/ˈɜːrvaɪn/) is a master-planned city in Orange County, California, United States in the Los Angeles metropolitan area. The Irvine Company started developing the area in the 1960s and the city was formally incorporated on December 28, 1971. The 66-square-mile (170 km2) city had a population of 212,375 as of the 2010 census; in 2018 the California Department of Finance estimated the city's population at 276,176.
A number of corporations, particularly in the technology and semiconductor sectors, have their national or international headquarters in Irvine. Irvine is also home to several hi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$202,594 to $299,312
Irvine, California area prices
were up 3.0% from a year ago
were up 3.0% from a year ago
What does a Client Services Director do?
Client Services Director in Elyria, OH
This position is accountable for overall client delivery outcomes as well as management of the team in terms of productivity, human resourcing, process improvements & training, and implementing new Bobsled Marketing programs.
December 06, 2019
Client Services Director in Johnstown, PA
We help clients to develop a coherent plan and work with them to identify and develop compelling news stories and features.
February 18, 2020
Client Services Director in Flagstaff, AZ
You'll learn all these processes and how they can be customized for specific client situations.
January 07, 2020