Client Services Director jobs in Eden Prairie, MN

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Liaison ACH Processor
  • Viking Client Services, LLC
  • Prairie, MN FULL_TIME
  • Viking Client Services continues to experience exponential growth and is seeking a Client Services Liaison ACH Processor. Viking Client Services is a nationwide privately held financial services company established in 1969 that provides superior service in the areas of receivables management, billing and subrogation, and third party payment processing services. The Company places a high value on integrity and a commitment to excellence by offering innovative solutions specific to client needs.

    The Client Liaison ACH Processor provides ongoing communication with client staff and management while maintaining superb customer care and timeliness of client tasks assigned to Viking. High quality service provided to the client contacts and overseeing the timely completion of all tasks assigned to Viking by the clients. Collaboration with the various Viking departments to ensure changes and audits to be completed as necessary. Daily mail processing, logging account correspondence and payments to Viking for account updates. This role will also provide ACH & RCC coverage/back up-which does require flexibility regarding nights/hours

    This role does require you to work on-site in our Eden Prairie, MN office

    In addition to a competitive salary, Viking Client Services offers a comprehensive compensation package which includes vacation time, sick time, medical, dental, vision insurance, short term, long term disability, life and accident insurance and 401(k) with employer match.

    Client Liaison duties

    • Create/coordinate and forward varied reports and account data, both to the clients and to Viking Team Managers and Collection staff as received from clients, this includes but is not limited to projections, collection data, consumer complaints, and audit reports and questionnaires.
    • Ensure that all requested information from a client is prepared by the correct Viking employees and forwarded within the expected time frame.
    • Oversight and maintenance of client accounts in Vikings internal operation system and the client’s systems as directed by client guidelines.
    • On-site presence is required for the fulfillment of mail processes.
    • Additional tasks as assigned by supervisor.

    ACH/RCC duties

    • Printing, scanning and posting checks
    • Payment posting, client request (reversals, trace numbers, LOI’s) confirmation of various accounting duties, bank returns.
    • Other tasks related to ACH/RCC process when needed.

    Qualifications:

    Education: High School Diploma or equivalent.

    Experience: At least 1-year customer service experience in an office environment, proven ability to handle multiple tasks within a specific time frame, collaboration with departments to achieve detail-oriented projects, exposure to the collection/billing industries helpful.

    Other Skills: Personal commitment to delivering the highest level of customer care, the ability to make sound decisions in collaboration with company departments, effective verbal/written skills, self-sufficient, detail oriented, strong organization skills; a strong working knowledge of Microsoft Office products (Excel, Outlook, Word, etc.) is required.

    Physical Demands:

    Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

    www.vikingservice.com

  • 9 Days Ago

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Director of Client Services
  • MRA Recruiting Services
  • Minneapolis, MN FULL_TIME
  • An MRA member is looking to add a Director of Client Services to their team. This member offers HR services to their clients.This position directly oversees the Account Management Team to ensure clien...
  • 1 Month Ago

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Director of Client Services
  • MRA
  • Minneapolis, MN FULL_TIME
  • An MRA member is looking to add a Director of Client Services to their team. This member offers HR services to their clients.This position directly oversees the Account Management Team to ensure clien...
  • Just Posted

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Director of Client Services
  • HOT DISH ADVERTISING
  • Minneapolis, MN FULL_TIME
  • Purpose This position is accountable to lead, manage and oversee execution of the work of the Client Service Department to ensure smooth running, client centric services and strategies. This cross fun...
  • 5 Days Ago

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Home Healthcare Worker - Elysian
  • MRCI Client Directed Services
  • Elysian, MN FULL_TIME
  • Are you looking for a rewarding career? MRCI is partnering with our clients to hire in-home direct care staff. You will have the opportunity to work with individuals with a range of challenges. Choosi...
  • 20 Days Ago

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Home Healthcare Worker - Saint Peter
  • MRCI Client Directed Services
  • St Peter, MN FULL_TIME
  • Are you looking for a rewarding career? MRCI WorkSource is partnering with our clients to hire in-home direct care staff. You will have the opportunity to work with individuals with a range of challen...
  • 24 Days Ago

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0 Client Services Director jobs found in Eden Prairie, MN area

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Associate Director of Actuarial Services - Remote (Minnetonka, MN preferred)
  • UnitedHealth Group
  • Minnetonka, MN
  • At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers ...
  • 3/28/2024 12:00:00 AM

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RN Director of Nursing /Clinical Administrator - Assisted Living (AL)
  • Presbyterian Homes & Services
  • Saint Paul, MN
  • Min Max Overview Presbyterian Homes & Services - Lexington Landing, is seeking a Director of Nursing / Clinical Administ...
  • 3/28/2024 12:00:00 AM

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COORD,
  • Canteen One
  • Minneapolis, MN
  • Canteen One Position Title: IMPLEMENTATION COORDINATOR - MINNEAPOLIS, MN Pay Grade: 11 Starting pay: $53,000 - $58,000 L...
  • 3/27/2024 12:00:00 AM

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Director, IT Business Relationship Management
  • Apogee Enterprises, Inc.
  • Minneapolis, MN
  • Apogee Services Inc. The Architectural Services segment is part of Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Cassialife
  • Minneapolis, MN
  • **Cassia** **Customer Service Representative** **Elim Preferred Services - Plymouth, MN - Full Time** **Elim Preferred S...
  • 3/27/2024 12:00:00 AM

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Membership Coordinator
  • Boys & Girls Clubs of the Twin Cities
  • Minneapolis, MN
  • TITLE: Membership Coordinator DEPARTMENT: Branch - Little Earth SALARY: $17.00- $19.00 hourly (Part-time) PRIMARY FUNCTI...
  • 3/27/2024 12:00:00 AM

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Senior Manager F5 Infrastructure Engineering and Operations - Evernorth Health Services - Remote
  • Cigna
  • Minneapolis, MN
  • Please note, Role can work remotely but would prefer candidates who can work a hybrid schedule: Philadelphia, PA Morris ...
  • 3/25/2024 12:00:00 AM

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Sales Director - GPOs & Food Service - Remote
  • Careerbuilder
  • Saint Paul, MN
  • Sales Director Restaurant Technologies is currently seeking a Sales Director to lead and develop a top-performing sales ...
  • 3/25/2024 12:00:00 AM

Eden Prairie is an edge city 12 miles (19 km) southwest of downtown Minneapolis in Hennepin County, and the 12th-largest city in the State of Minnesota. It is the 7th-largest suburb in the Twin Cities, with a population of 60,797 at the 2010 census. The city is on the north bank of the Minnesota River, upstream from its confluence with the Mississippi River. Eden Prairie is an affluent suburb with a mixed-income city model. It is home to 7,213 firms, municipal and regional parks, conservation areas, trails, and recreational facilities. There are walking trails around Purgatory Creek and Starin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$194,091 to $286,739
Eden Prairie, Minnesota area prices
were up 1.4% from a year ago

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