Client Services Director jobs in Dickinson, ND

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Specialist | Bank Teller
  • Opportunities
  • Bismarck, ND PART_TIME
  • The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.

    Work hours for this position will be between Monday and Friday from 8 a.m. to 6 p.m. along with a rotational Saturday schedule of 9:00 a.m. to 12:00 p.m.    

    Responsibilities

    Transaction and Deposit Services

    • Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks (I, II)
    • Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes (I, II)
    • Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments   (I, II)
    • Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota (II)
    • Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC (I, II)
    • Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards   (I, II)
    • Image and rescan over-the-counter transactions in ImageCentre software (I, II)
    • Review BSA reports and create detailed notes regarding pertinent findings (II)
    • Scan and index documents via FDM Scanning (II)

     

    Customer Service

    • Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication (I, II)
    • Perform unique Premier Experiences aimed to enhance / build community / customer relations (I, II)
    • Attend Customer Experience (CX) Meetings and Core Value Celebration Calls (I, II)

     

    Sales

    • Maintain a working knowledge of Choice Financial’s systems, products, services, policies and procedures to recommend products or services to customers that will benefit them. Includes referrals to operating units such as insurance, wealth, mortgage and leasing   (I, II)

     

    Other

    • Maintain lobby appearance and assist in arranging pick up service for couriers (I, II)
    • Order customer supplies such as checks, deposit slips and endorsement stamps through Deluxe (I, II)
    • Maintain complete confidentiality with regards to customer accounts, loans and bank relationships (I, II)
    • Assist with completing special projects and assignments as directed by department leadership (I, II)
    • Perform duties outside normal scope as assigned (I, II)

     

    System Support

    • Maintains a working knowledge of FIS Core, HORIZON Teller Software, ImageCentre and FDM Scanning (I, II)
    • Maintains a working knowledge of third party vendor systems / software / websites (I, II)
  • 16 Days Ago

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Client Services Specialist | Bank Teller
  • Opportunities
  • Dickinson, ND FULL_TIME
  • The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit...
  • 16 Days Ago

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100% Work-From-Home: Client Services Representative
  • Global Elite Texas
  • Mandan, ND FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 19 Days Ago

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Full Time Resident Services Director
  • Benedictine
  • Dickinson, ND FULL_TIME
  • Overview This position will assist with resident and family communication and will assist with the supervision and direction of associates assisting residents in independent and assisted living commun...
  • 19 Days Ago

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Director of Medical Staff Services & Credentialing
  • Impact Solutions Inc
  • Crane, MT FULL_TIME
  • TITLE: Medical Staff Services Director LOCATION: Crane, MT Are you considering a career change? Are you looking for a smaller facility that offers a lot of services found in many larger hospitals but ...
  • 1 Day Ago

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Resident Services Director - LVN / LPN / RN
  • Sagora Senior Living Inc
  • Minot, ND FULL_TIME
  • Are you a dependable and caring nurse who has a passion for senior adults? Do you desire to have a career where you can utilize your leadership skills and know that you are making a difference? If so,...
  • 14 Days Ago

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0 Client Services Director jobs found in Dickinson, ND area

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Area Director
  • Princeton Management
  • Dickinson, ND
  • Area Director Description We are seeking a highly experienced and motivated individual to join our reputable team as an ...
  • 3/28/2024 12:00:00 AM

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Area Director
  • Princeton Management
  • Dickinson, ND
  • Area Director Description We are seeking a highly experienced and motivated individual to join our reputable team as an ...
  • 3/28/2024 12:00:00 AM

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Relief Customer Service Representative - Driver
  • Aramark Uniform
  • Dickinson, ND
  • ** Relief Customer Service Representative - Driver** **Job Category****:** Service Professional **Requisition Number****...
  • 3/28/2024 12:00:00 AM

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Project Engineer 1 - Dickinson/Williston
  • J. E. Dunn Construction Group
  • Dickinson, ND
  • Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving th...
  • 3/28/2024 12:00:00 AM

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Parts Warehouse
  • Gooseneck Implement
  • Dickinson, ND
  • ** Parts Warehouse** **Job Category****:** Parts **Requisition Number****:** PARTS001938 Showing 1 location **Job Detail...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Agent (Work From Home)>
  • Destinee Travel
  • Dickinson, ND
  • [Customer Support / Remote] Anywhere in U.S. / Up to $65K per year / Extremely flexible hours - As a Customer Service Ag...
  • 3/27/2024 12:00:00 AM

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Administrative Coordinator Sponsor
  • Catholic Health Initiatives
  • Dickinson, ND
  • **Overview** CHI St. Alexius Health Dickinson part of CommonSpirit Heath a national nonprofit health system based in Eng...
  • 3/24/2024 12:00:00 AM

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Bilingual Preferred Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Dickinson, ND
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 1/26/2024 12:00:00 AM

Dickinson is a city in Stark County, North Dakota, United States. It is the county seat of Stark County. The population was 17,787 at the 2010 census. The U.S. Census Bureau estimated 2017 population is 22,186. Since the North Dakota oil boom the city has become one of the fastest growing cities in the United States. The city according to the 2015 census is estimated to have a population of 23,765, however, other sources have estimates of the population at 30,372 or possibly exceeding 35,000. The rapid growth of the city led to an increase in crime and homelessness within the city limits. Als...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$175,404 to $259,133
Dickinson, North Dakota area prices
were up 0.8% from a year ago

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