Client Services Director jobs in Des Moines, IA

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services
  • Albaugh, LLC
  • Ankeny, IA FULL_TIME
  • Position Overview

    This position will consist of but is not limited to the following responsibilities: Customer interaction and all tasks associated with the order process, including, customer address set up, order entry, tracking, problem solving, reviewing bill of ladings from shipments, maintaining pricing and terms, invoicing, interaction with the manufacturing plant, interaction with contracted logistics company, monitoring inventories, performing reconciliations, approving and coding invoices, as well as processing and preparing documents involved with exporting. Duties also include providing support for out of office sales force and other departments within the company as needed. This position also answers inbound phone calls from the company main line.

    Required Education and Experience

    Skills

    • Excellent communication skills, both written and verbal
    • Ability to identify opportunities for improvement with ideas for solutions
    • Strong organizational, planning, and time management skills
    • Familiarity with large scale supply chain ERP software is preferred
    • Proficient in MS Office applications (Word, Excel, Outlook)
    • Experience with product allocations a plus

    Requirements

    • HS diploma or equivalent, College degree preferred
    • 3-5 years working in a customer service environment preferably in Ag Chemicals
    • Some experience with accounting and/or logistics preferred
    • Good organizational, analytical and problem-solving skills
    • Positive attitude and willingness to perform job functions that may not be listed above

    Principal Duties & Responsibilities

    • Confer with customers by telephone or by email to take orders and resolve order issues
    • Process orders accurately and efficiently in a fast-paced environment
    • Become familiar with product lines, including packaging and pallet configurations
    • Cooperate with other customer service team members to solve problems and assist when needed
    • Work with internal departments to gather information to meet customer needs
    • Ensure appropriate pricing and terms are applied to transactions and invoices
    • Maintain customer price sheets and upload into systems
    • Contact customers to respond to inquiries or notify them of unplanned adjustments to orders
    • Set up and maintain customer contact information, including ship to locations
    • Work with plant on inventory planning and deliveries
    • Use system software to monitor order status and inventory levels
    • Prepare customer invoices for emailing/mailing
    • Maintain invoice files
  • 1 Month Ago

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Client Services Associate
  • Misty SOLDwisch Team - Better Homes and Gardens...
  • Des Moines, IA FULL_TIME
  • Are you looking to take the next step in your career? Here's your chance! We're searching for a Client Services Associate in the Des Moines, IA area who can lead, manage, and pay attention to detail. ...
  • 6 Days Ago

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Client Services Associate
  • Misty SOLDwisch Team - Better Homes and Gardens Real Estate Innovations
  • Des Moines, IA FULL_TIME
  • Are you looking to take the next step in your career? Here's your chance! We're searching for a Client Services Associate in the Des Moines, IA area who can lead, manage, and pay attention to detail. ...
  • 9 Days Ago

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Client Services Facilitator
  • Integrity Marketing Group
  • Urbandale, IA FULL_TIME
  • Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving ag...
  • 12 Days Ago

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Resident Services Director
  • Presbyterian Homes & Services
  • Ankeny, IA FULL_TIME
  • Min Max Overview Presbyterian Homes & Services - Mill Pond in Ankeny, Iowa, is seeking a Resident Services Director to join our team. Reporting Structure: This position reports to the Campus Administr...
  • 1 Month Ago

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Director of Clinical Services
  • SOUTHERN PLAINS BEHAVIORAL HEALTH SERVICES
  • Des Moines, IA FULL_TIME
  • ***This position is located in Winner, SD. Relocation or Commute Required** About Us Southern Plains Behavioral Health Services (SPBHS) is a leading behavioral health organization based in South Centr...
  • 4 Days Ago

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0 Client Services Director jobs found in Des Moines, IA area

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Sr. Director Growth, Cloud Professional Services (REMOTE)
  • Acxiom LLC
  • Des Moines, IA
  • Acxiom is currently seeking sales professionals to join our expanding cloud services organization. In this role, you wil...
  • 3/29/2024 12:00:00 AM

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Senior Accounting Analyst
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do: If you have SOX or audit experience and are looking to make a change, this role is for you! We are activ...
  • 3/29/2024 12:00:00 AM

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Institute Director
  • Aveda Institute Des Moines
  • Des Moines, IA
  • Do you possess exceptional leadership skills and a desire to foster career growth for hard-working individuals? Would yo...
  • 3/29/2024 12:00:00 AM

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Senior Sales Director OCIO Investment Solutions (Remote Available)
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do: Were looking for a Senior Director OCIO Investment Solutions to join our Principal Asset Management Inve...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist Hubbell Community Management West Des Moines, IA
  • Hubbell Realty Company
  • West Des Moines, IA
  • Position Title Customer Support Specialist Location West Des Moines, IA **Duties and Responsibilities** - Acts as main p...
  • 3/27/2024 12:00:00 AM

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Manager Customer Service
  • Pearson Lanka
  • Des Moines, IA
  • ** Pearson Manager Customer Service Des Moines , Iowa Share this job * share by email** The position is responsible for ...
  • 3/26/2024 12:00:00 AM

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Asst Director-Engineering
  • Principal Financial Group
  • Des Moines, IA
  • What You'll Do: Were looking for an Assistant Director of Engineering to lead our Cloud Financial Management practice wi...
  • 3/26/2024 12:00:00 AM

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Territory Account Representative - IA/NE
  • CHEP Inc
  • Des Moines, IA
  • CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million palle...
  • 3/25/2024 12:00:00 AM

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$176,229 to $260,351
Des Moines, Iowa area prices
were up 0.8% from a year ago

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