Client Services Director jobs in Concord, NC

Company Overview 

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of Delivering Life's Best Memories.

RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX has currently about over 550 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary 

The Director, Client Services will oversee the management of region-based operations.  Achieve optimum labor and the least amount of overhead and resource costs. Oversee maximum efficiency in the design and output of processes and teams. Ensure deliverables operate at levels that meet customers' needs and established financial benchmarks. Formulate and recommend policies and programs that guide the Company in maintaining, retaining, and growing its competitive position and profitability. Direct activities so that approved deliverables are completed on schedule and within quality standards and cost objectives.

Essential Duties and Responsibilities

 The essential functions include, but are not limited to the following:

Minimum Qualifications (Knowledge, Skills, and Abilities) 

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and manipulate various objects. Occasionally the employee will be expected to move boxes, and manipulate objects in various directions. This position may require extended work hours and travel.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.