Client Services Director jobs in Colorado

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Senior Director of Client Services
  • AZDS
  • Denver, CO FULL_TIME
  • Senior Director of Client Services
     
    Type of work: Digital Agency / Luxury Travel & Hospitality Marketing
    Location: Denver, CO

    Work type: Hybrid

    Company URL: http://www.azds.com/

    Full time, salaried position

    About Us:

    AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry, offering innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500 other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere. 
     
    We are seeking a dynamic Senior Director of Client Services to join our team and lead strategic brand and business recommendations for our clients, direct our team members and vendors who build and execute marketing campaign, content and website update deliverables, analyze and optimize business results to deliver higher return on marketing plans, and build deep, trusted relationships with the leaders of our portfolio of world-class clients to achieve their revenue targets.
     
    Role Description:

    A Senior Director of Client Services at AZDS is an experienced digital marketer that has deep experience in building, inspiring and leading teams that achieve aggressive targets in a high-volume, fast-paced atmosphere, all with an unmatched dedication to excellent customer service.
     
    Our ideal candidate progressed up the ladder in the digital performance marketing world. While they now lead teams, they can speak and teach from experience in building Paid Media campaigns across multiple digital channels, creating audience-centric CRM strategies, are familiar with making updates in WordPress and/or other website Content Management Systems, and have led 360-degree digital marketing campaign planning, optimization and reporting to deliver measurable results. 
     
    From a leadership perspective, our ideal candidate can synthesize and translate data and insights from multiple sources into actionable strategic recommendations via effective business storytelling techniques, brings a consistently positive, can-do attitude and service-oriented mindset, is an agile and emotionally intelligent leader who can unlock the potential of their staff, is dedicated to building high-performing teams, can effectively manage several projects at once with high levels of leadership agility, and thrives in a dynamic, innovative, results-oriented atmosphere.
    Above all, your job will be to provide strategic partnership to our five-star clients in the same way they accommodate their guests, the world’s most discerning elite luxury travelers, and work side by side with them to accomplish their brand and business objectives. 

    Working in one of the industry’s premier agencies, your role will be multi-faceted, ever evolving, and requires high levels of leadership in communication, emotional intelligence, a strong business-driving, yet servant leader mindset, with extensive digital expertise.

    Key Role Responsibilities:

    ·       Lead Client executive team members in strategic recommendations to deliver their digital revenue, visitation and conversion targets
    ·       Build and manage a high-performing team by unlocking the individual potential of their staff
    ·       Teach digital marketing planning, campaign creation, website development & content tactics and other elements of 360-degree digital performance marketing to grow staff capabilities
    ·       Direct the teams responsible for the creation, execution and deployment of digital marketing assets and campaigns in areas such as Google Ads, SEM, Display, Social Media, Metasearch, SEO, Email, Web Content, Website Feature Development and other digital channels
    ·       Continually monitor performance and translate digital performance metrics into synthesized, actionable courses of action
    ·       Develop budgets and roadmaps to deliver growth targets and present recommendations to Clients
    ·       Create and present strategic marketing plans with recommended go-to-market channels 
    ·       Lead the team responsible for the execution of creative, messaging, and copywriting deliverables with strong adherence to clients’ brand voices and lexicons
    ·       Lead performance meetings, prepare proposals, presentations, and other client communications and correspondence
    ·       Lead and evolve multiple client relationships, including regular communication to measure and ensure satisfaction and success, across a variety of service verticals and projects
    ·       Manage to project timelines and deadlines, constantly and proactively setting expectations with stakeholders
    ·       Help to build the collective vision, growth roadmap and culture of AZDS as a member of the company’s Senior Leadership Team
    Essential Experience & Leadership Qualities:
    ·       Prior Director-level or above leadership position, preferably in a Digital Performance Marketing role
    ·       High levels of emotional intelligence
    ·       5 years proven experience in effective business storytelling, with highly-effective presentation skills with executive-level leaders
    ·       5 years proven team leadership experience, with personal passion for unlocking the potential of their employees
    ·       Strong knowledge and experience in digital paid advertising, with prior hands-on experience across multiple go-to-market channels
    ·       Strong knowledge and experience in WordPress and/or other website CMS systems
    ·       Strong knowledge and experience in SEO, CRM and digital content strategy 
    ·       Ability to lead and influence upwards and laterally
    ·       A model in leadership agility
    ·       Strong multitasking ability, while maintaining exceptional organization
    ·       Excellent written, verbal and interpersonal communication skills 
    ·       Ability to effectively manage multiple client relationships
    ·       Driven to set and exceed ambitious targets
    ·       Able to creatively design innovative solutions for complex problems
    ·       Proactively gets out front of stakeholders, clients and the industry
    ·       Impeccable organizational skills, with the ability to multi-task and manage multiple complex projects simultaneously
    ·       Ability to adapt quickly in fast-paced environment, learn new programs and take initiative to develop new processes
    ·       A servant leader who finds accomplishment through their team’s success
    Compensation and Benefits:

    ·      Competitive salary based on experience 
    ·      Hybrid work opportunity with 50% of work days able to be worked remotely
    ·      Bonus opportunity 
    ·      401(k) – 4% employer match (without vesting schedule and no compensation maximum)
    ·      Health insurance (company pays 100% of monthly employee premium)
    ·      Dental insurance (company pays 100% of monthly employee premium)
    ·      Vision insurance (company pays 100% of monthly employee premium)
    ·      Life insurance (company pays 100% of monthly employee premium)
    ·      Generous paid time off policy
    ·      Paid time off for all major holidays, as well as the week between Christmas and New Year’s Eve
     
    The estimated salary for this range is $100-145k, depending on experience, plus the opportunity for an annual performance bonus.

     
    How to Apply:

    Please submit your resume and cover letter.

     
  • 20 Days Ago

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Director of Client Services
  • Alternatives Pregnancy Center
  • Arvada, CO FULL_TIME
  • Alternatives Pregnancy Center is a dynamic, diverse organization offering many opportunities to live out your faith in a fast-paced working environment. Each employee is a valued member of the overall...
  • 27 Days Ago

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Associate Director, Client Services
  • Century Group International Inc
  • Denver, CO FULL_TIME
  • About Us: Century Group is an award-winning recruiting and staffing firm that provides top-tier talent to start up, mid-market and Global 1000 enterprises. Our team of driving individuals consists of ...
  • 2 Months Ago

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Director, Global Client Services Communications & Engagement
  • Visa
  • Denver, CO FULL_TIME
  • Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government en...
  • 13 Days Ago

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Client Director
  • AHEAD
  • Denver, CO FULL_TIME
  • AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digita...
  • 20 Days Ago

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Client Executive
  • Lamb Insurance Services
  • Denver, CO FULL_TIME
  • Lamb is the leading insurance broker for social service organizations dedicated exclusively to non-profits and social service organizations nationwide. Lamb is a socially conscious organization boasti...
  • 25 Days Ago

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Client Services Director
  • Everything But The House
  • Cincinnati, OH
  • OUR STORY AND HOW YOU CAN HELP CONTRIBUTE Everything But The House (EBTH) is a revolutionary marketplace, making it easi...
  • 5/10/2024 12:00:00 AM

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Client Services Director, Simpson Healthcare
  • IQVIA, Inc.
  • Old Lyme, CT
  • Client Services Director, Simpson Healthcare JOB SUMMARY The Client Services Director is responsible for optimizing the ...
  • 5/10/2024 12:00:00 AM

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Client Services Director
  • Life Enrichment Center
  • Perryville, MO
  • Life Enrichment Center is a non-profit organization in Perryville, Missouri. We help individuals with intellectual and/o...
  • 5/8/2024 12:00:00 AM

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Client Services Director (US)
  • Cognite
  • Boston, MA
  • Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
  • 5/7/2024 12:00:00 AM

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Client Services Director
  • GetixHealth
  • Houston, TX
  • POSITION RESPONSIBILITIES: This entails assigning day-to-day tasks and guiding teams through issue escalations and clien...
  • 5/6/2024 12:00:00 AM

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Client Services Director, $110,000 - 100% Remote in Ohio
  • R2 Global
  • North Philadelphia, PA
  • Client Services Director, $110,000 - 100% Remote in Ohio R2 have teamed up with a leading agency on the lookout for a Cl...
  • 5/6/2024 12:00:00 AM

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Client Services Director, $110,000 - 100% Remote in Ohio
  • R2 Global
  • Atlanta, GA
  • Client Services Director, $110,000 - 100% Remote in Ohio R2 have teamed up with a leading agency on the lookout for a Cl...
  • 5/6/2024 12:00:00 AM

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Client Services Director, $110,000 - 100% Remote in Ohio
  • R2 Global
  • St. Louis, MO
  • Client Services Director, $110,000 - 100% Remote in Ohio R2 have teamed up with a leading agency on the lookout for a Cl...
  • 5/6/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$187,325 to $276,755

Client Services Director in Bakersfield, CA
The team is split between client facing-account teams, technical services teams who build out and QA all campaigns and then our designers who make everything look beautiful.
January 31, 2020
Client Services Director in Mcallen, TX
Based on our compensation data, the estimated salary potential for Client Services Director will increase 16 % over 5 years.
February 01, 2020
Client Services Director in Kennewick, WA
Entral Employment are delighted to be working alongside a repeat award-winning digital agency as they look to strengthen their client services team, with the appointment of a Digital Account Director.
December 11, 2019