Client Services Director jobs in California

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Wellness and Client Services
  • Larkin Street Youth Services
  • San Francisco, CA FULL_TIME
  • Since 1984, we have helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.


    Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.


    Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.


    For more information about us, visit www.larkinstreetyouth.org.


    PRIMARY RESPONSIBILITIES:

    Reporting to the Division Director of Wellness Services & Youth Leadership, the Director of Wellness Services & Client Practice is responsible for the development, implantation and evaluation of the Wellness and Client Practice Departments. This includes hiring, training, and supervising Program Managers, Program Staff and Interns while collaborating with the Division Director to move the strategic priorities of the departments forward. As a member of the leadership team the Director will take an active role in collaborating with other leadership and community partners to bring alive Larkin Street’s mission and values in all aspects of operation.


    The Wellness Department provides direct mental health and substance use support to youth through clinical and harm reduction services. The Client Practice Department provides non-clinical group supervision and training for all case managers focused on providing support and advancing case management practice.


    ESSENTIAL JOB FUNCTIONS:

    • Provide direct oversight in hiring, training, and supervision of program staff, primarily through direct supervision of Program Manager(s).
    • Develop, oversee, and evaluate programming.
    • Provide outreach, workshops, consultation, and crisis response.
    • Represents the agency at external meetings; developing and promoting contacts, working relationships, and cooperative collaboration between Larkin Street’s Wellness services and other agencies and organizations involved in behavioral health services.
    • Oversee budgets, data collection and tracking, contract requirements and program outcomes.
    • Promote collaboration, cross training, and dual programming among program teams within the division and throughout the agency.
    • Hold On-Call responsibilities as assigned and scheduled in rotation.
    • Assist with special projects and other assignments as requested by Senior Leadership and the Chief of Programs.


    OTHER DUTIES AND RESPONSIBILITIES:

    • Actively participate in Diversity, Equity, and Inclusion (DEI) work within the agency along with managing programs with a lens on DEI.
    • Lead staff teams through the successful implementation of Larkin Street’s strategic priorities, ensuring that services and decision-making are aligned with the strategic plan.
    • Strong commitment to the agency and philosophy of Larkin Street Youth Services.
    • Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
    • Maintain a creative, teambuilding, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks using diversity, equity, and inclusion and restorative practice lens.
    • Maintain professional standards of performance, demeanor and appearance at all times.
    • Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to scheduling requirements of this job description and program.
    • Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the youth we serve.
    • Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
    • Other duties as assigned.


    MINIMUM QUALIFICATIONS:


    EDUCATION & LICENSING:

    • Master’s Degree in Social Work, Social Welfare, Psychology, or closely related field
    • Current California license in good standing, LCSW, MFT, or Ph.D


    BACKGROUND & EXPERIENCE:

    • 2-3 years of management and supervisory experience.
    • Previous experience overseeing program design and development, implementation and operations, project integration and management across multiple agency sites, staff supervision and training and budget management.
    • Experience providing mental health services in a social service setting, preferably with systematically marginalized populations.
    • Experience providing individual and group therapy, and psychoeducational groups.
    • Knowledgeable of the following behavioral health theories and capable of integrating them across Larkin Street Youth Services programs: Trauma-Informed Care, Motivational Interviewing, Restorative Practices, and Harm Reduction.
    • Experience working with transitional age youth, homeless and/or marginally housed individuals, people with active mental illness/co-occurring mental health disorders and/or substance use disorders.
    • Proficient in Microsoft Office (Word, Excel, and Outlook).
    • Must be able to communicate effectively with staff, clients, and other providers both orally and in writing.
    • Ability to work evenings and weekends.
    • Ability to travel independently throughout the community to Larkin Street’s various program and partner agency sites.


    PREFERRED QUALIFICATIONS:

    • Preferred, but not required to provide clinical supervision to Clinician(s) and Clinical Intern(s).
    • Experience providing mental health services for systematically marginalized populations.
    • Prior case management experience working in clinical and or housing/supportive housing programs preferred, but not required.


    BENEFITS & PERKS:

    • Competitive salary commensurate with experience
    • Medical, dental, vision, life, and disability
    • Paid time off (vacation and sick time)
    • Paid holidays
    • Paid Sabbatical after 5 and 10 years of service
    • 403(b) Retirement Plan with employer matching


    Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.


    All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.


    Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

  • 7 Days Ago

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Division Director of Client and Clinical Services
  • LARKIN STREET YOUTH SERVICES
  • San Francisco, CA OTHER
  • Job Details Level: Experienced Job Location: San Francisco - San Francisco, CA Position Type: Full Time Education Level: Graduate Degree Salary Range: $125,000.00 - $130,000.00 Salary/year Travel Perc...
  • 20 Days Ago

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Director of Wellness Services and Client Practice
  • LARKIN STREET YOUTH SERVICES
  • San Francisco, CA OTHER
  • Job Details Job Location: San Francisco - San Francisco, CA Salary Range: $90,000.00 - $120,000.00 Salary/year Job Category: Nonprofit - Social Services DescriptionSince 1984, we have helped more than...
  • 9 Days Ago

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Assistant Client Services Director
  • Community Child Care Council of Sonoma County
  • Santa Rosa, CA FULL_TIME
  • 4Cs Now Hiring: Assistant Client Services Director Full Time Position, Exempt Pay Range: $74,256 – 78,624 Position is located in Santa Rosa Office Hours: Monday-Friday 8:30am - 5:00pm Are you inspired...
  • 23 Days Ago

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Client Services Director (Remote)
  • BHCC Bright Horizons Children's Centers, LLC
  • CA01, CA FULL_TIME
  • The Director of Client Services' responsibility is to build new relationships and prospects that will result in new clients. This role requires a strong sales professional to grow our client base. Wha...
  • 9 Days Ago

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Client Services Director
  • Professional Nurse Partners
  • Yorba Linda, CA FULL_TIME
  • Company DescriptionProfessional Nurse Partners - A unique, locally owned Senior Life Care Management Company with a passion for client care and a family atmosphere!As a Life Care Management Organizati...
  • 12 Days Ago

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Client Services Director (US)
  • Cognite
  • Boston, MA
  • Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
  • 3/28/2024 12:00:00 AM

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Client Service Director
  • Kennedy Jenks
  • Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous i...
  • 3/28/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: San Francisco Compensation Struct...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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Client Services Director
  • The Burns Phillips Law Firm, PLLC
  • Conroe, TX
  • ISO A NEW TEAM MEMBER! We have a job opening for a CLIENT SERVICES DIRECTOR FOR OUR FAMILY-FOCUSED ESTATE PLANNING PRACT...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Boston, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Dire...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Hamlyn Williams
  • Our client, a financial technology investment firm is looking to add a Director of Client Services to join their team in...
  • 3/24/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$201,280 to $297,361

Client Services Director in Bakersfield, CA
The team is split between client facing-account teams, technical services teams who build out and QA all campaigns and then our designers who make everything look beautiful.
January 31, 2020
Client Services Director in Mcallen, TX
Based on our compensation data, the estimated salary potential for Client Services Director will increase 16 % over 5 years.
February 01, 2020
Client Services Director in Kennewick, WA
Entral Employment are delighted to be working alongside a repeat award-winning digital agency as they look to strengthen their client services team, with the appointment of a Digital Account Director.
December 11, 2019