Client Services Director jobs in Beaverton, OR

Law Firm Client Services Director

Res Nova Law is a business, intellectual property, and estate planning law firm. We help local business owners protect and grow their business assets while also building a lasting legacy for generations to come. Res Nova Law is an entrepreneurial law firm with a mission of making the lives of small business owners (and their families) better. We are seeking a sharp, driven, and friendly Client Services Director to become part of our team for the long term.

Have you worked in marketing, sales, financial services, real estate or other client-facing roles? Do you have paralegal or law firm office administrator experience? Are you self-motivated, easy to get along with, and detail oriented? If so, you might be the key team member we are seeking.

This is a part-time position with plenty of potential to quickly become a full-time position. There will be lots of room to grow the position, as we are just in the process of establishing our systems and will need you to take the lead on implementation and execution on our behalf, using the technology and training we have invested in to support you.

We currently work virtually but have shared office space to meet with our team members and clients in Portland, OR and Vancouver and Camas, WA. We are open during typical business hours, and you will be expected to work the bulk of your hours within that period. In the future, we may need your help with presentations and client meetings a couple of evenings a month, and one Saturday a month.

You MUST be “tech savvy” and able to handle working with several different databases of information. One of your most critical and immediate jobs will be to learn, understand and master the various systems that support us to serve our clients and ensure they have a “Wow!” experience every time they interact with our office.

We are a small team, which means you will need to figure some things out on your own and be able to creatively solve problems to create more efficiency in the delivery of our service.

If you are the right person, you will be ready to jump in and make things work when necessary. However, the most important part of your job involves talking with our prospects who are curious about our services, educating them about our process, and then once they hire us, ensuring that they feel connected to our firm and that we get their matter completed timely.

In the early days of our work together, while you are in the training we offer to serve clients, you may be helping with our marketing efforts, getting our lawyers out in the community, setting up speaking engagements, identifying expos for us to attend, exhibit and speak at, and auctions where we can contribute, and otherwise getting our firm seen and heard in the community.

And when you are ready, you will follow up on leads and set appointments for what we call either a "Life and Legacy Planning Session" or a "LIFT business audit" during which we consider the client's business law needs, family dynamics, assets and what the ideal plan is for each business owner we work with. From there, you will help us deliver the chosen planning solutions for each client.

You must be able to think on your feet and make smart decisions. Is this an easy job? Definitely not. However, the potential for growth and long-term employment is high, and if you have been seeking to work in an entrepreneurial atmosphere where you can make a real impact in the lives of those in our community, we would love for you to apply to work with us.

Compensation will include base pay bonuses based on reaching the overall goals of the firm. We will be transparent about the firm's goals, and how you will contribute to the firm by meeting those goals.

If you would love to grow with us for the long-term, and you are able to support us to serve our clients as THE go to lawyers for small business owners in our community, please apply as follows:

Send us a letter that clearly conveys WHY you would be a great fit for our team with details about your experience working directly with clients, working within various technology platforms, and how working with our office fits into your long-term career plans. Please include your base salary requirements (for a part-time and full time position) plus your ideal compensation as we work together to reach our goals. BONUS: if you add a video with these details to your application, we would love to see your personality shine through as part of your application.

If you know your Kolbe, Human Design, Enneagram Type, DISC, Gallup StrengthsFinder or any similar “work style” types, please include that information in your letter or video.

Please put “I’m THE ONE” in the subject line of your email. Any emails without the correct subject line will not be opened.

Job Type: Part-time

Pay: $30,000.00 - $35,000.00 per year

Expected hours: 20 per week

Benefits:

• 401(k) 3% Match
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance
• Work from home

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday

Experience:

• Customer service: 5 years (Preferred)
• Sales: 5 years (Preferred)
• Paralegal: 5 years (Preferred)
• Law office: 5 years (Preferred)

Ability to Relocate:

• Camas, WA 98607: Relocate before starting work (Required)

Work Location: Hybrid remote in Camas, WA 98607