Client Services Director jobs in Arkansas

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director- Client Services
  • Acosta Group
  • Bentonvile, AR FULL_TIME
  • **Start your career with Premium.** \#WeArePremium **Director- Client Services** **General Information** **Company:** PRE-US **Location:** Bentonvile, Arkansas, 72712 **Ref #:** M50729 **Function:** Corporate **Employment Duration:** Full-time **Benefits:** Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program **Description and Requirements** As a Director of Client Services, you'll take on a pivotal role in client support and retail program leadership. You'll be responsible for ensuring client needs are met, driving market share growth, and serving as a primary point of contact for our valued clients. **What’s in it for you?** A competitive salary with a full benefits package. Be a part of a collaborative and culture-oriented team. **What will you do?** Accountable for all aspects of assigned client support including but not limited to ensuring the client's needs are well prepared for and being met as well as identifying opportunities for the client, retailers included in programs, and the company. Serve as the direct contact to the assigned client(s) and responsible for communicating direction to field management, client support teams, retail, and reporting teams on a day-to-day basis. Ensure all aspects of the account(s) from start-up to client communications and internal communications with all levels of management. Support team in all aspects of retail execution, project management, and customer relationships with the objective of growing sales. Partner with the client as an expert and consultant focused on retail marketing to help the client achieve a positive ROI. Direct all elements of the customer/team relationship including internal meetings, vendor meetings, project set-up, ROI data analysis, client reports, and follow-up. Provide detailed analytical reports to executives, team leadership, and/or client partners. Track sales trends and identify opportunities for sales growth. Direct the process of proprietary system daily and weekly reports. Create executive-level professional reports internally and to the client based on internal and/or external system data. Partner with other cross-functional team members including senior management, field operations, client services, asset management, distribution, training, and human resources as directed by team and/or client. Direct, write, and deliver effective presentations using category management practices and fact-based analytics. Monitor and create detailed billing of the company's activities in accordance with client contract specifics, ensuring that the client is billed accurately and timely for all services rendered. **How will you succeed?** Demonstrate excellent verbal/written communication, organizational, and interpersonal skills. Be a forward thinker and problem solver, going 'above and beyond' the requests of the client, the retailer, or the scope of the project. Lead and develop customer retail programs and influence market share for company clients in a very tactical and fast-paced environment. Be a dedicated team player with a service mindset. Demonstrate exceptional attention to detail, effective time management skills, and be able to excel in a fast-paced environment through proficient multi-tasking. Able to effectively communicate (verbal/written) both internally with all levels of the organization and externally with clients to successfully accomplish objectives. **Experience and Qualifications** Bachelor's degree required. Master's degree strongly preferred, with emphasis in Business Administration. Minimum two years of management experience in retail, retail operations, merchandising, sales, marketing, and service organizations required. Minimum ten years in retail/merchandising and or consumer package goods experience required. Minimum ten years of project management/account management experience required. Knowledge of all CE, MASS, OSS, Mobile Carrier, and other selected retailer requirements. Full understanding of margins, retail sales incentives, P&L, etc., required. Prior experience working on a similar structured program preferred. Must have a proven track record of a thorough knowledge base of the technology surrounding category managing. Proficiency in all MS Office products, Expert in advanced MS Excel and PowerPoint. Ability to travel up to 20% to client locations, retail establishments, meeting or training venues, and regional offices. **So, are you Premium’s next Director of Client Services?** \#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
  • 22 Days Ago

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Director of Client Services
  • East Arkansas Area Agency on Aging
  • Jonesboro, AR FULL_TIME
  • Job Description GENERAL DESCRIPTION OF POSITION Director of Client Services directs the client services section of the Agency. This department provides home care, care coordination, information and re...
  • 1 Day Ago

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Maintenance Technician
  • Envolve Client Services Group LLC
  • Rogers, AR FULL_TIME
  • Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' sati...
  • 1 Month Ago

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Assistant Community Manager
  • Envolve Client Services Group LLC
  • Little Rock, AR FULL_TIME
  • Essential Duties and Responsibilities: Assist in directing and supervision of leasing, maintenance, janitorial, and housekeeping staff. Maintain a current knowledge of area competition and market surv...
  • 1 Month Ago

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Retail Client Services Manager
  • SAS Retail Services
  • Rogers, AR FULL_TIME
  • SummaryRetail Client Services Manager At our Company, we grow People, Brands, and Businesses! We are seeking a talented Retail Client Services Manager who will work to maintain/improve client specific...
  • 1 Month Ago

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Sr Manager Retail Client Services
  • SAS Retail Services
  • Rogers, AR FULL_TIME
  • SummarySenior Manager Retail Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Client Service Manager (Sr CSM) to be responsible for the creation,...
  • 1 Month Ago

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Client Services Director (US)
  • Cognite
  • Boston, MA
  • Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
  • 3/28/2024 12:00:00 AM

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Client Service Director
  • Kennedy Jenks
  • Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous i...
  • 3/28/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: San Francisco Compensation Struct...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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Client Services Director
  • The Burns Phillips Law Firm, PLLC
  • Conroe, TX
  • ISO A NEW TEAM MEMBER! We have a job opening for a CLIENT SERVICES DIRECTOR FOR OUR FAMILY-FOCUSED ESTATE PLANNING PRACT...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Boston, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Dire...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Hamlyn Williams
  • Our client, a financial technology investment firm is looking to add a Director of Client Services to join their team in...
  • 3/24/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$166,298 to $245,680

Client Services Director in Bakersfield, CA
The team is split between client facing-account teams, technical services teams who build out and QA all campaigns and then our designers who make everything look beautiful.
January 31, 2020
Client Services Director in Mcallen, TX
Based on our compensation data, the estimated salary potential for Client Services Director will increase 16 % over 5 years.
February 01, 2020
Client Services Director in Kennewick, WA
Entral Employment are delighted to be working alongside a repeat award-winning digital agency as they look to strengthen their client services team, with the appointment of a Digital Account Director.
December 11, 2019