Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Make more than a living!
Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!
Comfort Keepers of Wichita, KS is seeking a Client Care Coordinator to join our team! At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their homes. As a Client Care Coordinator, you will have the opportunity to support our caregivers in delivering one-on-one care that enhances the quality of life of our clients and their families.
Job Benefits:
Job Summary:
The Client Care Coordinator (CCC) is responsible for managing the client experience from referral to continuity of care. The role of the CCC begins in the field, where they will assist the Operations Manager with developing and maintaining relationships with referral sources such as assisted/independent living facilities, hospice providers, geriatric care managers, medical specialists, and other senior-related referral sources. Next, the CCC will interact with prospective clients by taking referral calls, educating the prospective clients on our services, and scheduling in-home visits. Once the client has joined Comfort Keepers, the CCC will be responsible for managing the uninterrupted care of the client through the organization of family resources and interaction with other personnel, such as community providers, insurance companies, case managers, and other third-party payors. Finally, the CCC will work directly with the Homecare Services Coordinator (HSC) to ensure that shifts and hours are matched with caregiver qualifications to ensure a platinum experience for our clients.
Job Requirements:
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Start your rewarding career in home care today with Comfort Keepers!
An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship.
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