Client Services Director - Home Care jobs in Vallejo, CA

Overview:Are you looking for a place where you can make a genuine difference in our patients’ lives?

With over 25 locations and growing, Our culture of love for our patients and employees is the top priority. Our commitment to our Core Values allows us to be the provider and employer of choice. We embrace a diverse workforce and understand that our employees are key to providing quality care and our most important resource.

Join us today and grow with us!
Responsibilities:The Director of Patient Care Services is responsible for the overall direction of home health
clinical services. The Director of Patient Care Services establishes, implements and evaluates
goals and objectives for home health services that meet and promote the standards of quality
and contribute to the total organization and philosophy.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Coordinates and oversees all direct and indirect patient services provided by clinical
organization personnel.
2. Provides guidance and counseling to coordinators and Clinical Managers to assist them in
continually improving all aspects of home health care services, provided through
organization personnel.
3. Assists Clinical Managers in managing clinical teams and planning.
4. Provides help in assessment, planning, implementation and evaluation of patient and
family/caregiver care to all clinical personnel as indicated.
5. Assists the Executive Director/Administrator in the preparation and administration of the
organization's budget.
6. Interprets operational indicators to detect census changes and increases or decreases in
volume, which could impact staffing levels, revenues or expenses.
7. Evaluates performance of Clinical Managers.
8. Assists Clinical Managers to develop skills and techniques in evaluating the performance of
clinicians.
9. Hires, evaluates, and terminates organization personnel.
10. Conducts clinician performance evaluations annually, or more frequently if indicated.
11. Oversees the maintenance of patient clinical records, statistics, reports and records for
purposes of evaluation and reporting of organization activities.
12. Assures proper maintenance of clinical records in compliance with local, state and federal
laws.
13. Responsible for the maintenance of adequate and appropriate inventory supplies and
equipment for the provision of patient services.
14. Develops, implements and evaluates the orientation program for new organization
personnel. Responsible for orientation of new organization personnel, either directly or by
delegating to another staff member.
15. Plans and implements in-service and continuing education programs to meet education and
training needs of organization personnel.
16. Assists with the evaluation of organization performance via performance improvement
program, productivity, quarterly and annual reviews. Assures for the quality and safe
delivery of hospice services provided through the Organization.
17. Assists in the development of organization goals. Develops, recommends, and administers
Organization policies and procedures.
18. Assures compliance with all local, state and federal laws regarding licensure and
certification of organization personnel and, maintains compliance to the Joint Commission
Hospice standards.
19. Stays informed about changes in the field of nursing and hospice care; shares information
with appropriate organization personnel.
20. Promotes hospice referrals in the health care community.
21. In the absence of the Executive Director/Administrator, the Director of Patient Care
Services will become the acting Executive Director/Administrator and will be vested with
authority to act in behalf of the Executive Director/Administrator.
22. Other duties as assigned by the Executive Director/Administrator.
Qualifications:1. Registered nurse with current licensure to practice professional nursing in the State.
2. Bachelor’s degree in Nursing from an accredited program by the National League for
Nursing. Master’s degree in health care preferred.
3. The Director of Patient Care Services shall qualify for the position by fulfilling the
requirements under one of the following categories, unless the individual has been
previously approved for such employment by a program flexibility issued for the individual’s
current position at the hospice agency prior to April 1, 1995 or:
A. Three years of management experience within the last five years in a home health or
related health care organization, at least one year of which was a supervisory or
administrative capacity.
B. A registered nurse with four years of experience within the last five years in a hospice
agency, primary care clinic or health facility, at least one year of which was in a
supervisory or administrative capacity.
4. Demonstrated ability to supervise and direct professional administrative personnel.
5. Knowledge and expertise in clinical decision-making and Quality Management review and
evaluation.
6. Ability to market and deal tactfully with customers and the community.
7. Must be a licensed driver with an automobile that is insured in accordance with state and/or
Organization requirements and is in good working order.
8. Has excellent observation, verbal and written communication skills.
9. Knowledge of business management, governmental regulations and Joint Commission
standards.
10. Participation in Quality Assurance/Performance Improvement Program and Bridge Hospice
sponsored training.
Additional Information:We are invested in our employees and their well-being. Benefits Include:

Competitive compensation
Fleet car program with insurance, maintenance coverage, and gas card.
Dynamic, fun, team-oriented work environment
Countless growth and development opportunities
Flexible Schedules
Medical, dental and vision insurance
Company Paid Life insurance
Mileage Reimbursement
PTO
Paid Holidays
Paid Sick Days
Employee Assistance Program
401K
FSA
And so much more!

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws

Job Type: Full-time

Pay: $145,000.00 - $155,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Wellness program

Medical specialties:

• Home Health

Ability to Relocate:

• Fairfield, CA: Relocate before starting work (Required)

Work Location: In person