Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Are You Organized and Forward-Thinking?
Home Instead® is looking for an organized individual to join us in our mission to enhance the lives of aging adults and their families. We are looking for a caring and compassionate Certified Nursing Assistant, CNA, to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. This Client Care Supervisor Role manages quality assurance with extensive one-on-one with our clients. This role is responsible for overseeing the delivery of Home Instead’s Services to the seniors we serve as well as upholding quality standards. A strong desire to work with aging adults is a must along with excellent communication and organization skills. Home Instead provides a variety of home care services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.
Benefits Include:
· Competitive Pay
· Paid Time Off
· 401k matching
· Health Insurance & Telemedicine
· Short/Long Term Disability
· Wellness Clinic Program
· Phone Allowance Plan
· Corporate Cellular Plan Discount
Primary responsibilities include, but are not limited to:
· Management of the Agency's Standards and Quality of Care
· Lead and Direct a Team of other CNA’s to oversee Client care and Caregiver direction.
· Active role in the Agency's Quality Assurance Program
· Ability to treat and care for seniors and their property with dignity and respect
· Ability to communicate with clients in a friendly, caring and congenial manner
· Complete and meet the requirements of a criminal background check, motor vehicle record check, sex registry screen and drug screen
· Possess a valid driver’s license and valid auto insurance
Prefer someone with experience in senior care and management; On-call Supervisor weekend rotation every 4-7 weeks and evening work maybe necessary at times.
Certified Nursing Assistants, Licensed Practical Nurses, Registered Nurses may apply.
Job Type: Full-time
Pay: $36,000.00 - $40,000.00 per year
Benefits:
Schedule:
Work setting:
Work Location: In person
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