Client Services Director - Home Care jobs in Staten Island, NY

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

P
Director of Care Management
  • Premier Home Health Care Services, Inc.
  • New York, NY FULL_TIME
  • Premier Home Health Care Services, Inc. is a leading established Home Health Care Agency. We currently have an opportunity for a Director of Care Management in New York City.

    The Director of Care Management is responsible for providing management oversight and leadership to the Premier Clinical Team Managers and their teams. Director assures direct management of all Service Level Agreements (SLA) to ensure plan contracts are in compliance. The Director holds the managers/teams accountable for delivery of high quality community-based member care through appropriate allocation of member services and resources. Director will be the lead interface between Premier and the plan partnership team. This role is responsible for assuring that the Managers and care management teams adhere to the contracted MLTC‘s Program Policies and Procedures as outlined by NY DOH.

    Qualifications:

    • Minimum of a RN, BSN Preferred or LMSW required. Current, valid, and unencumbered license, certificate, or registration or credentialing as required.
    • Travel: Limited.
    • Work Experience: 5 years of Health Care Experience required, with at least 3 years of supervisory level experience.
    • Skills: MS Office proficiency, excellent verbal and written communication, and the ability to work well under pressure required.

    Job Responsibilities:

    • Supervise Clinical Team Managers by providing day to day operational oversight of both clinical and non-clinical processes and procedures.
    • Review Service Level Agreements (SLAs) and ensure all goals and metrics are met or exceeded.
    • Oversee and provides guidance to the Managers for all Audits required both internally by Premier and plan partners.
    • Provides clinical direction, guidance, and problem solving to Clinical Managers regarding member care plan and service authorizations.
    • Assures that CM Article 49 unit meets all MLTC benchmark metrics as outlined in the CM/UR QI plan
    • Oversees and assures communication as the lead interface between Premier and plan partnership team to address all issues and brings resolution to all inquiries.
    • Cross Training for coverage of all Premier plan care management contracts as part of the leadership team.

    Premier offers a competitive salary, benefits and generous PTO package.

    EOE/M/F/D/V

    Job Type: Full-time

    Pay: $115,000.00 - $125,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Medical specialties:

    • Geriatrics
    • Home Health

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Education:

    • Bachelor's (Required)

    Experience:

    • Case management: 5 years (Required)
    • MLTC: 5 years (Required)
    • Home care: 3 years (Preferred)
    • Management: 5 years (Required)

    License/Certification:

    • RN License (Required)
    • LMSW (Required)

    Work Location: In person

  • 3 Days Ago

A
Home Care SW Client Liaison
  • Alvita Home Care
  • New York, NY FULL_TIME
  • Home Care SW Client LiaisonAlvita Care is a mission-driven Home Healthcare & Personal Care Agency with four branches and over 500 caregivers. We provide relief and assurance to family members in the a...
  • Just Posted

S
Client Services
  • Santana Leather Care
  • New York, NY FULL_TIME,PART_TIME
  • About us Santana Leather Care is a small business in New York, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Modern office setting...
  • 14 Days Ago

1
Program Director
  • 1st Choice Home Care Services, Inc
  • Staten Island, NY FULL_TIME
  • 1ST CHOICE SOCIAL ADULT DAY CARE POSITION: Program Director REPORTS TO: Board of Directors APPLIES TO: 1st Choice Social Adult Day Care POSITION SUMMARY: The target population of Social Adult Day Care...
  • 5 Days Ago

H
Administrative Assistant for HOME CARE AGENCY-WASHINGTON HEIGHTS
  • Home Care Services
  • New York, NY FULL_TIME
  • Very busy home care agency in is looking for a full time Administrative Assistant in WASHINGTON HEIGHTS. Responsibilities include communicating with patients and caregivers, taking notes and documenti...
  • 28 Days Ago

A
Team Director - Home Care Coordination (Bilingual preferred)
  • Anchor Health Home Care
  • Brooklyn, NY FULL_TIME
  • At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team a...
  • 1 Day Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Client Services Director - Home Care jobs found in Staten Island, NY area

M
Senior Director of Customer Service
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Senior Director of Customer Service Hybrid Schedule The Senior Director of Customer Serv...
  • 3/28/2024 12:00:00 AM

S
Director of Customer Service
  • Skypath
  • New York, NY
  • Location New York A rare opportunity for a Director of Customer Service to join a travel start-up on a mission to disrup...
  • 3/28/2024 12:00:00 AM

S
Director of Customer Care
  • Something Navy LLC
  • New York, NY
  • NameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypetuui...
  • 3/28/2024 12:00:00 AM

N
Assistant Director, Client Services & Engagement
  • New York Institute of Technology
  • New York, NY
  • Overview: New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional de...
  • 3/27/2024 12:00:00 AM

P
Director of Customer Service
  • Psacard
  • Jersey City, NJ
  • Location Turn your passion for collecting into a career at Collectors Universe. We're the leader in third-party authenti...
  • 3/25/2024 12:00:00 AM

G
Senior Director Analyst - Customer Service Technology, US or Canada remote
  • Gartner Inc.
  • New York, NY
  • Senior Director Analyst - Customer Service Technology, US or Canada remote **Senior Director Analyst - Customer Service ...
  • 3/25/2024 12:00:00 AM

B
Director of Client Services
  • Bleakley Financial Group
  • Fairfield, NJ
  • Director of Client Services Location: Fairfield, NJ About Us: We are a leading Independent Registered Investment Advisor...
  • 3/24/2024 12:00:00 AM

C
Director, Strategy & Client Service
  • Coefficient Health
  • New York, NY
  • Director, Client Service and Strategy We have an immediate, full-time opening for Director, Client Service and Strategy....
  • 3/24/2024 12:00:00 AM

Staten Island (/ˌstætən ˈaɪlənd/) is one of the five boroughs of New York City, in the U.S. state of New York. Located in the southwest portion of the city, the borough is separated from New Jersey by the Arthur Kill and the Kill Van Kull and from the rest of New York by New York Bay. With an estimated population of 479,458 in 2017, Staten Island is the least populated of the boroughs but is the third-largest in land area at 58.5 sq mi (152 km2). The borough also contains the southern-most point in the state, South Point. The borough is coextensive with Richmond County and until 1975 was refe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$81,241 to $100,090
Staten Island, New York area prices
were up 1.6% from a year ago

Client Services Director - Home Care in Fremont, NE
Attend reoccurring administrative meetings.
August 22, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019