Client Services Director - Home Care jobs in Pembroke Pines, FL

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Clinical Services - Home Health
  • Pinnacle Home Care
  • Davie, FL FULL_TIME
  • ‘ARE YOU TIRED OF BURNOUT?” At Pinnacle Home Care, we understand the demands of the home health care profession and are committed to creating a supportive and balanced work environment for our team. We are dedicated to providing a positive work environment to ensure our employees feel valued, supported and energized in their work. Pinnacle perks include:

    • Daily Pay (Work today. Get paid tomorrow!)
    • Flexible Scheduling
    • Professional Growth Opportunities
    • Flexible Paid Time Off (PTO)
    • Stability – 20 Years Operation in Florida!!!
    • Top Places to Work: 2020, 2021, 2022, 2023
    • Top 100 Agency Home Care Elite
    • Live QA – To Assist with OASIS Documentation
    • Health, Vision, Dental Insurance
    • 401K Match
    • Employee Referral Program!

    Join us in making a difference without sacrificing your well-being!

    The Director of Clinical Services (DCS) offers both strategic and day-to-day supervision in the field of home healthcare, ensuring compliance with regulations, fostering collaboration among different healthcare disciplines, and fostering a patient experience and clinical outcomes that surpass expectations. The primary duty of a Director of Clinical Services at Pinnacle Home Care is to ensure the motivation, dedication to clinical excellence, focus, and effectiveness of their clinical staff and teams. As a Pinnacle leader, it is expected that this will be accomplished by a laser focus to teach, develop, motivate, and MAKE THEIR TEAMS BETTER every day. This role also involves staffing and staff management, mentorship, advocacy for patients, and adherence to established policies and professional standards. The position involves supervising Clinical Managers, monitoring performance, and supporting innovative initiatives. As the designated Clinical Manager according to CMS, the role oversees patient care services, assigns personnel, and contributes to care plan development.

    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

    • Provide strategic direction and oversight to the clinical team, including nurses, therapists, and other healthcare professionals.
    • Implement quality assurance programs to monitor and improve the delivery of patient care, ensuring adherence to industry best practices and regulatory requirements.
    • Ensure compliance with all federal, state, and local regulations governing home healthcare services, including Medicare regulations.
    • Foster collaboration among healthcare professionals, including physicians, therapists, social workers, and support staff, to ensure coordinated and comprehensive patient care.
    • Execute the screening and interviewing process of new organization personnel and make recommendations for employment of individuals. Ensures success of New Clinician Orientation Experience
    • Train and mentor clinical staff, promoting professional growth and development. Conduct performance evaluations and provide constructive feedback.
    • Oversee the accurate and timely completion of patient assessments, care plans, and documentation, in accordance with established guidelines.
    • Act as an advocate for patients and their families, ensuring their needs are met, and concerns are addressed promptly.
    • Identify opportunities for process improvement, cost reduction, and enhanced patient care. Implement Pinnacle’s SOP and policies to achieve operational excellence.
    • Maintain emergency preparedness plans to ensure the safety and well-being of patients and staff during crises.
    • Support case conference meetings with organization personnel to facilitate coordination of care.
    • Conduct quarterly record reviews and communicate findings and recommendations to immediate supervisor and appropriate organization personnel.
    • Comply with accepted professional standards and principles.
    • Lead team by Pinnacle Mission, Vision, and Values.
    • Supervise, coach, and mentor Clinical Managers and Clinical Assistants in compliance with Standard Operating Procedures.
    • Promote Case Management with Field Clinicians.
    • Ensure continued education occurs in the field and during planned 1:1 meeting with clinicians consistently.
    • Monitor SHP reports for Agency current performance measures, outcome measures, VBP and HHCAHPS scores and implement Performance Improvement Plans to exceed state and National Averages.
    • Promote the use of patient portal, physician portal, and Synzi.
    • Promote Telehealth visits to support appropriate visit utilization.
    • Function as the CMS Clinical Manager: Will always be available during operating hours and will provide oversight of all patient care services and personnel including making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates of the individualized plan of care.

    The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in the description.

    POSITION QUALIFICATIONS

    • Registered nurse with current licensure to practice professional nursing in the state.
    • Graduate of National League for Nursing accredited school of nursing.
    • Two years management or supervisory experience in home health care.
    • Complies with accepted professional standards and practice.
    • Complies and maintains current CPR certification.
    • Ability to deal effectively with high levels of stress.
    • Strong knowledge of Medicare regulations.
    • Excellent leadership, communication, and interpersonal skills.
    • Proficiency in healthcare software and electronic medical records.
    • Ability to work collaboratively in a team environment.

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Medical specialties:

    • Geriatrics
    • Home Health

    Experience:

    • Home Health Clinical Management: 1 year (Preferred)

    Work Location: In person

  • 13 Days Ago

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Home Health Director of Clinical Services
  • Pinnacle Home Care
  • Davie, FL FULL_TIME
  • Join Pinnacle Home Care in Davie, FL, and avoid burnout with our supportive work environment and benefits like daily pay, flexible scheduling, professional growth opportunities, and more. We're a top-...
  • 1 Month Ago

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Director of Clinical Services, RN (Home Health)
  • Medi Nurse Home Care
  • Springs, FL FULL_TIME
  • Are you a Registered Nurse looking for a meaningful and rewarding career opportunity in South Florida? Look no further! Our home health agency is currently seeking a full-time Director of Clinical Ser...
  • 2 Days Ago

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Director of Clinical Services, RN (Home Health)
  • Medi Nurse Home Care
  • Fort Lauderdale, FL FULL_TIME
  • Are you a Registered Nurse looking for a meaningful and rewarding career opportunity in South Florida? Look no further! Our home health agency is currently seeking a full-time Director of Clinical Ser...
  • 1 Month Ago

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Director of Clinical Services, RN (Home Health)
  • Medi Nurse Home Care
  • Hollywood, FL FULL_TIME
  • Are you a Registered Nurse looking for a meaningful and rewarding career opportunity in South Florida? Look no further! Our home health agency is currently seeking a full-time Director of Clinical Ser...
  • 1 Month Ago

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RN Director of Clinical Services
  • Pinnacle Home Care
  • Davie, FL FULL_TIME
  • The Director of Clinical Services (DCS) offers both strategic and day-to-day supervision in the field of home healthcare, ensuring compliance with regulations, fostering collaboration among different ...
  • 1 Month Ago

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0 Client Services Director - Home Care jobs found in Pembroke Pines, FL area

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FT Client Support Representative (Work From Home)>
  • CampMinder
  • Deerfield Beach, FL
  • [Customer Service / Remote] - Anwhere in the U.S. / Up to $47K per year / Medical, dental, and vision / PTO / 401k match...
  • 3/28/2024 12:00:00 AM

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FT Client Support Representative (Work From Home)>
  • CampMinder
  • Pembroke Pines, FL
  • [Customer Service / Remote] - Anwhere in the U.S. / Up to $47K per year / Medical, dental, and vision / PTO / 401k match...
  • 3/28/2024 12:00:00 AM

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FT Client Support Representative (Work From Home)>
  • CampMinder
  • Pompano Beach, FL
  • [Customer Service / Remote] - Anwhere in the U.S. / Up to $47K per year / Medical, dental, and vision / PTO / 401k match...
  • 3/28/2024 12:00:00 AM

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Assistant Service Manager
  • Highmarkres
  • Hollywood, FL
  • ** Assistant Service Manager** **Job Category****:** Maintenance **Requisition Number****:** ASSIS04062 Showing 1 locati...
  • 3/28/2024 12:00:00 AM

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FT Client Support Representative (Work From Home)>
  • CampMinder
  • Hialeah, FL
  • [Customer Service / Remote] - Anwhere in the U.S. / Up to $47K per year / Medical, dental, and vision / PTO / 401k match...
  • 3/28/2024 12:00:00 AM

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FT Client Support Representative (Work From Home)>
  • CampMinder
  • Opa Locka, FL
  • [Customer Service / Remote] - Anwhere in the U.S. / Up to $47K per year / Medical, dental, and vision / PTO / 401k match...
  • 3/28/2024 12:00:00 AM

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Service Advisor- Sawgrass Automall
  • Ed Morse Automotive Group
  • Fort Lauderdale, FL
  • Overview: Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excel...
  • 3/27/2024 12:00:00 AM

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Coordinator - RN Professional Development - FT - Days - Memorial Corporate Services-
  • Memorial Healthcare System
  • Hollywood, FL
  • We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Togethe...
  • 3/25/2024 12:00:00 AM

Pembroke Pines is a city in southern Broward County, Florida, United States. Pembroke Pines' current population is estimated at 170,712 as of 2017. The city had a population of 154,750 as of the 2010 census, making it the second-most populous city in Broward County after Fort Lauderdale, and the 11th-most populous in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people in 2015. Pembroke Pines is located in southern Broward County at 26°00′46″N 80°18′49″W / 26.012913°N 80.313689°W / 26.012913; -80.313689. According to the United Stat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$69,859 to $86,067
Pembroke Pines, Florida area prices
were up 2.9% from a year ago

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