Client Services Director - Home Care jobs in Oklahoma

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Coordinator
  • Senior Care At Home
  • Edmond, OK FULL_TIME
  • Care Coordinator – Non Medical Home Care

    Senior Care At Home is seeking a full-time Care Coordinator to be responsible for overseeing and coordinating care services with clients and care staff and ensuring high quality service. The Care Coordinator must possess a strong customer service orientation, have knowledge of medical conditions and terminology, and be proficient with computer systems and technology.

    Responsibilities:

    · Along with RN staff, participate in care consultations with prospective clients, gaining an understanding of their needs, address questions and concerns, and build good relationships with clients and family members.

    · Coordinate care services: work with staffing team to match/select caregivers, determine schedule with client and caregiver, review care plan with caregiver, and introduce and orient caregivers in client’s home.

    · Prepare start of care materials and create electronic and paper employee files.

    · Ensure that caregivers are adequately oriented and supervised to deliver client care as outlined in each care plan.

    · Discuss financial aspects of Senior Care At Home service with prospective clients, current clients, and stakeholders (family, financial advisors).

    · Provide ongoing care management to ensure high quality service delivery and client and caregiver satisfaction. Includes ongoing communication and follow-up activity with clients and employees and managing scheduling changes and updates.

    · Oversee the evolution of clients’ needs; update care plans as appropriate, communicate about care plan changes to clients and caregivers, and make home visits as needed for observation, supervision, and customer service purposes.

    · Work with RN staff as needed to address changes in conditions, medical concerns, and reassessment needs.

    · Document all client service activity and communications in company software system.

    · Communicate and reinforce company policies and procedures with caregivers.

    · Provide after-hours/on-call support for clients and caregivers. (Some, not all, evenings and weekends)

    · Identify caregiver training needs and work with staffing team to make training available to caregivers.

    · May represent Senior Care At Home at local industry and community events.

    · Maintain positive work environment and employee relationships.

    · Participate in employee performance reviews.

    · Maintain in office work schedule during agency’s office hours and occasional after hours. Occasional weekend work will be required.

    · Represent Senior Care At Home with professionalism, courtesy, and strong customer service focus.

    · Report to and regularly convene with owners regarding performance metrics.

    · Participate in answering phones and greeting guests in the office.

    · Participate in company/team meetings by phone and in person.

    · Support a positive work culture and strong team environment.

    · Perform administrative/clerical responsibilities relevant to care coordinator job responsibilities.

    Job Requirements:

    · Healthcare experience required. Experience in patient care coordination preferred; senior (geriatric) care preferred. LPN strongly considered.

    · Knowledge of medical conditions and terminology, particularly for older adults

    · Available for work on weekends and evenings

    · Proficient (and teachable) with using software and mobile technology and data entry and correspondence.

    · Ability to interface effectively and professionally with client stakeholders including family, healthcare providers, attorneys, etc.

    · Ability to function in a small team environment as well as autonomously

    · Excellent written and verbal communication skills

    · Travel in OKC metro area required. Mileage reimbursement is provided for job-related travel.

    · Must be comfortable working in homes with pets

    · Ability to read, write, speak and understand English

    · Possess a valid driver's license and have use of an insured automobile

    · Clean criminal background

    · Minimum of 2 professional references

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Health insurance
    • Opportunities for advancement
    • Paid time off
    • Professional development assistance
    • Profit sharing
    • Retirement plan

    Schedule:

    • Monday to Friday
    • On call

    Work setting:

    • In-person
    • Office

    Education:

    • High school or equivalent (Required)

    Work Location: In person

  • 9 Days Ago

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Director of Clinical Services (Home Health)
  • ACCENTRA HOME HEALTHCARE
  • Chickasha, OK FULL_TIME
  • Accentra Is an Oklahoma Owned Company!We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing chronic...
  • 16 Days Ago

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Director of Clinical Services - Home Health
  • ACCENTRA HOME HEALTHCARE
  • Tulsa, OK FULL_TIME
  • Accentra Is an Oklahoma Owned Company!We pride ourselves on achieving the best possible outcomes for our patients and providing quality of care – whether that involves home health for managing chronic...
  • 16 Days Ago

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Client Care Specialist
  • Gateway Services Inc
  • Tulsa, OK FULL_TIME
  • ABOUT GATEWAY SERVICES INC.: Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable...
  • 7 Days Ago

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Gastro ACMA or LPN for Home Care
  • HomeWell Care Services OK185
  • Broken Arrow, OK FULL_TIME
  • We are looking for caregiver minded people who are committed to enhance the quality of life of seniors and people by providing the best in-home care with empathy, excellence and integrity. RESPONSIBIL...
  • 1 Month Ago

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Social Services Director - Long Term Care
  • Edmond Health Care Center
  • Edmond, OK FULL_TIME
  • Voyage Long Term Care delivers the highest quality of care for every resident through our most valuable asset: you! We are looking for a compassionate individual with experience & interest in serving ...
  • 22 Days Ago

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Client Service Director
  • Kennedy Jenks
  • Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous i...
  • 3/28/2024 12:00:00 AM

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Client Services Director (US)
  • Cognite
  • Boston, MA
  • Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
  • 3/28/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Boston, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Dire...
  • 3/25/2024 12:00:00 AM

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Client Services Director
  • The Burns Phillips Law Firm, PLLC
  • Conroe, TX
  • ISO A NEW TEAM MEMBER! We have a job opening for a CLIENT SERVICES DIRECTOR FOR OUR FAMILY-FOCUSED ESTATE PLANNING PRACT...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Hamlyn Williams
  • Our client, a financial technology investment firm is looking to add a Director of Client Services to join their team in...
  • 3/24/2024 12:00:00 AM

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Director of Client Services
  • Bleakley Financial Group
  • Fairfield, NJ
  • Director of Client Services Location: Fairfield, NJ About Us: We are a leading Independent Registered Investment Advisor...
  • 3/24/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$66,949 to $82,481

Client Services Director - Home Care in Fremont, NE
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Attend reoccurring administrative meetings.
August 22, 2019