Client Services Director - Home Care jobs in Midland, TX

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Supervisor (FT)
  • Caprock Home Health Services
  • Lubbock, TX FULL_TIME
  • Client Care Supervisor

    General Summary:
    • Responsible for performing initial assessment and development of individualized service plan for PAS clients.
    • Responsible for establishing frequency of client supervisory visits based on the individualized need of the client and to assure appropriate performance of the attendant. Under no circumstances may a Supervisory visit be performed less than once annually per client no more than 90 days before the end of the annual period and no less than 30 days before the end of the annual period.
    • Responsible for performing supervisory visits as frequently as necessary* to assure service delivery, address EVV discrepancies, verify attendance and proper clocking in of attendants for service delivery, address the needs of the client, & ensure adequate training and performance of the attendant.
    • Responsible for recruitment, orientation, and training of PAS Attendants.
    • Responsible for ensuring an attendant is hired to meet the requirements of assigned clients.
    • Responsible for training attendants regarding rules, regulations, and policies,
    • Responsible for training attendants how to use the EVV system to log in and out.
    • Responsible for teaching safety, procedure, tools, and preferences for each assigned task
    • Responsible for telephone orientation of qualified special backup attendants as appropriate
    • Responsible for coverage of PAS hours and coverage of service interruptions.
    • Monitors EVV information and works with EVV staff to respond to incidents where time is not logged, or auto link fails to occur
    • Inspects and identifies issues with EVV devices and utilization of devices.
    • Completes appropriate forms and follows up to assure replacement of faulty devices and to assure attendants us appropriate compliance processes until the EVV device is replaced.
    • Recruits, hires, places, and orients attendants
    • Provides services directly when lack of an attendant will result in failure to provide personal care services necessary to protect the health and safety of the client.
    • Maintains communication with all members of the client care team, including all 
    • members of the PAS staff and skilled clinicians when appropriate.
    • Responsible to contact clients routinely via telephone or personal visit to assess and document:
      • Client service plan is adequate.
      • Client continues to need services.
      • Client needs service plan change.
      • Attendant continues to be competent in providing authorized tasks.
      • Attendant is delivering authorized tasks.
    • Responsible for observation, reporting and documentation of client’s status.
    • Responsible for maintaining current, accurate and thorough documentation to support services, compliance, billing, and payroll functions, as well as information for agency reports.
    • Responsible for monitoring and direct operation and effectiveness of infection control and OSHA standards.
    • Maintain knowledge of PAS licensure and program regulations.
    • Cooperates with all staff members in carrying out the overall objective of the agency.
    • Performs other duties assigned by Supervisor.
    Job Skills and Abilities:
    • Must possess the ability to perform and demonstrate personal care tasks with proper technique, body mechanics, and infection control measures.
    • Must be able to assess the competency of attendants in the performance of personal care tasks. Must possess strong organizational skills.
    • Strong written and oral communication skills required.
    • Requires the ability to learn, comprehend and retain licensure and program specific rules and regulations as they pertain to PAS services.
    • Ability to use and learn computer software programs including Vesta Microsoft Word, Outlook, and Excel.
    • Must learn and use current client management system software. Requires a valid Texas driver’s license.
    Qualifications:
    • Per program guidelines: (TAC rule: Title 26, Part 1 Chapter 558, Subchapter D, Section G, Part 2.)
    General:
    • Good verbal and written communications skills in English. Good driving record.
    • Clear Criminal Background Record.
    • Ability to communicate in Spanish a plus.
    Physical:
    • Must be able to physically perform personal care tasks in and about the homes of clients.
    • Must be able to communicate verbally, use a keyboard, sit for extended periods of time.
    • Must be able to get in and out of a car, and to drive a car to and from clients homes, enter various homes, navigate stairs and various dwellings.
    • Must be able to turn and position clients weighing up to two hundred pounds alone, and heavier with the use of a Hoyer lift or assistant.
    • Must be able to lift and carry up to thirty pounds.
    Education, Training, and Professional Credentials:
    • A licensed nurse or an individual with a high school diploma or GED and two years of full-time study at an accredited college or university.
    • An individual with a high school diploma or general equivalence diploma (GED) may substitute one year of full-time employment in a supervisory capacity in a health care facility, agency, or community-based agency for each required year of college.
    Experience:
    • Assists Administrator to recruit, train, and evaluate LHH & PAS staff to assure appropriate qualifications, values, and competency.
    • Identifies training needs and deficiencies and coordinates program in-services with Administrator and Corporate management for LHH & PAS staff as per program guidelines.
  • 16 Days Ago

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Hospice Medical Director
  • Angels Care Home Health
  • Midland, TX FULL_TIME
  • Angels Care Hospice Medical Director Why Angels Care Hospice? Angels Care Hospice has a simple philosophy: WE SERVE PATIENTS. Over the past 20 years, we have grown to be one of the largest Home Health...
  • 1 Month Ago

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Culinary Services Director Assisted Living & Memory Care
  • Vitality Living
  • Lubbock, TX FULL_TIME
  • As the Culinary Services Director, you will proactively engage with and develop your team members and deliver high quality, nutritious meals that ensure a best-in-class dining experience. As you lead ...
  • 12 Days Ago

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Home Health Aide
  • Angels Care Home Health
  • Midland, TX FULL_TIME
  • Angels Care Home Health Home Health Aide (HHA) Why choose Angels Care Home Health? Angels Care Home Health is different. Our nurses are not just another ‘employee number’ to us. We strive to be an ind...
  • 1 Month Ago

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Home Health Aide
  • Angels Care Home Health
  • Odessa, TX FULL_TIME
  • Angels Care Home Health Home Health Aide (HHA) Why choose Angels Care Home Health? Angels Care Home Health is different. Our nurses are not just another ‘employee number’ to us. We strive to be an ind...
  • 1 Month Ago

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Hourly Client Care positions
  • Permian Basin Community Centers for MHMR
  • Odessa, TX FULL_TIME
  • Would you like to work for an agency that makes a difference in the lives of people in your community every day? Join our team of dedicated and passionate staff and use your talents and skills to help...
  • 18 Days Ago

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0 Client Services Director - Home Care jobs found in Midland, TX area

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Director of IT Applications
  • Midland Memorial Hospital
  • Midland, TX
  • The Director of IT Applications leads a high-performing team of technology professional to create, implement, and mainta...
  • 4/26/2024 12:00:00 AM

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Account Representative
  • Vista Minerals
  • Midland, TX
  • SUMMARY The Account Representative will be responsible for fostering and maintaining relationships with existing clients...
  • 4/25/2024 12:00:00 AM

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Supervisory Internal Revenue Agent 12 month Roster
  • Department Of The Treasury
  • Midland, TX
  • Duties WHAT IS THE LBI - Large Business and InternationalDIVISION? A description of the business units can be found at: ...
  • 4/25/2024 12:00:00 AM

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Corrosion Technician, Midstream Integrity Services
  • CoreTechs
  • Midland, TX
  • Corrosion Technician, Midstream Integrity Services Midland, TX - West Texas Area coverage area *This is a full-time, ben...
  • 4/25/2024 12:00:00 AM

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Human Resources Business Partner
  • Midland Memorial Hospital
  • Midland, TX
  • Reporting to the Director HR Compliance and Manager Talent Acquisition this position will serve as a human resource busi...
  • 4/24/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Midland County, TX
  • Midland, TX
  • Salary : $44,294.76 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2019-00273 Department: Juvenile Dete...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Computer Audit Specialist (CAS) - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Midland, TX
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 4/22/2024 12:00:00 AM

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Senior Internal Revenue Agent-Senior Program Analyst (12 month roster) AMENDED
  • Department Of The Treasury
  • Midland, TX
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION? A description of the business units can be found at: https:...
  • 4/22/2024 12:00:00 AM

Midland is a city in and the county seat of Midland County, Texas, United States, on the Southern Plains of the state's western area. A small portion of the city extends into Martin County. At the 2010 census, the population of Midland was 111,147, and a 2015 estimate gave a total of 132,950, making it the twenty-fourth most populous city in the state of Texas. Due to the oil boom in Midland, certain officials have given population estimates above 155,000. It is the principal city of the Midland, Texas Metropolitan Statistical Area, which includes all of Midland County, the population of which...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$64,081 to $78,948
Midland, Texas area prices
were up 1.2% from a year ago

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