Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
ABOUT GATEWAY SERVICES INC.:
Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150 locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.
Please visit Gateway Services Inc. to learn more about us.
Client Care Specialist
Work Hours: Full-Time; M,T,Th,F 8AM-5PM; Sat 8AM-3PM; Wed and Sun off
Pay Rate: $19/hr w/ $1000 sign on bonus
Location: Forget Me Not Pet Crematory- Northboro, MA
Job Overview
The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.
Duties & Responsibilities
Education, Training & Qualifications
Skills & Abilities
Working Conditions
YOU’LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
WHAT YOU CAN EXPECT FROM US:
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
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0 Client Services Director - Home Care jobs found in Leominster, MA area