Client Services Director - Home Care jobs in Hayward, CA

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Patient Care Services (DPCS)- Home Health
  • Bridge Home Health and Hospice
  • Walnut Creek, CA FULL_TIME
  • Overview

    Are you looking for a place where you can make a genuine difference in our patients’ lives?

    With over 25 locations and growing, Our culture of love for our patients and employees is the top priority. Our commitment to our Core Values allows us to be the provider and employer of choice. We embrace a diverse workforce and understand that our employees are key to providing quality care and our most important resource.

    Join us today and grow with us!

    Responsibilities

    The Director of Patient Care Services is responsible for the overall direction of home healthclinical services. The Director of Patient Care Services establishes, implements and evaluatesgoals and objectives for home health services that meet and promote the standards of qualityand contribute to the total organization and philosophy.

    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

    1. Coordinates and oversees all direct and indirect patient services provided by clinicalorganization personnel.2. Provides guidance and counseling to coordinators and Clinical Managers to assist them incontinually improving all aspects of home health care services, provided throughorganization personnel.3. Assists Clinical Managers in managing clinical teams and planning.4. Provides help in assessment, planning, implementation and evaluation of patient andfamily/caregiver care to all clinical personnel as indicated.5. Assists the Executive Director/Administrator in the preparation and administration of theorganization's budget.6. Interprets operational indicators to detect census changes and increases or decreases involume, which could impact staffing levels, revenues or expenses.7. Evaluates performance of Clinical Managers.8. Assists Clinical Managers to develop skills and techniques in evaluating the performance ofclinicians.9. Hires, evaluates, and terminates organization personnel.10. Conducts clinician performance evaluations annually, or more frequently if indicated.11. Oversees the maintenance of patient clinical records, statistics, reports and records forpurposes of evaluation and reporting of organization activities.12. Assures proper maintenance of clinical records in compliance with local, state and federallaws.13. Responsible for the maintenance of adequate and appropriate inventory supplies andequipment for the provision of patient services.14. Develops, implements and evaluates the orientation program for new organizationpersonnel. Responsible for orientation of new organization personnel, either directly or bydelegating to another staff member.15. Plans and implements in-service and continuing education programs to meet education andtraining needs of organization personnel.16. Assists with the evaluation of organization performance via performance improvementprogram, productivity, quarterly and annual reviews. Assures for the quality and safedelivery of hospice services provided through the Organization.17. Assists in the development of organization goals. Develops, recommends, and administersOrganization policies and procedures.18. Assures compliance with all local, state and federal laws regarding licensure andcertification of organization personnel and, maintains compliance to the Joint CommissionHospice standards.19. Stays informed about changes in the field of nursing and hospice care; shares informationwith appropriate organization personnel.20. Promotes hospice referrals in the health care community.21. In the absence of the Executive Director/Administrator, the Director of Patient CareServices will become the acting Executive Director/Administrator and will be vested withauthority to act in behalf of the Executive Director/Administrator.22. Other duties as assigned by the Executive Director/Administrator.

    Qualifications

    1. Registered nurse with current licensure to practice professional nursing in the State.2. Bachelor’s degree in Nursing from an accredited program by the National League forNursing. Master’s degree in health care preferred.3. The Director of Patient Care Services shall qualify for the position by fulfilling therequirements under one of the following categories, unless the individual has beenpreviously approved for such employment by a program flexibility issued for the individual’scurrent position at the hospice agency prior to April 1, 1995 or:A. Three years of management experience within the last five years in a home health orrelated health care organization, at least one year of which was a supervisory oradministrative capacity.B. A registered nurse with four years of experience within the last five years in a hospiceagency, primary care clinic or health facility, at least one year of which was in asupervisory or administrative capacity.4. Demonstrated ability to supervise and direct professional administrative personnel.5. Knowledge and expertise in clinical decision-making and Quality Management review andevaluation.6. Ability to market and deal tactfully with customers and the community.7. Must be a licensed driver with an automobile that is insured in accordance with state and/orOrganization requirements and is in good working order.8. Has excellent observation, verbal and written communication skills.9. Knowledge of business management, governmental regulations and Joint Commissionstandards.10. Participation in Quality Assurance/Performance Improvement Program and Bridge Hospicesponsored training.

    Additional Information

    We are invested in our employees and their well-being. Benefits Include:

     

    Competitive compensationFleet car program with insurance, maintenance coverage, and gas card.Dynamic, fun, team-oriented work environmentCountless growth and development opportunitiesFlexible SchedulesMedical, dental and vision insuranceCompany Paid Life insuranceMileage Reimbursement PTOPaid HolidaysPaid Sick DaysEmployee Assistance Program401KFSAAnd so much more!

     

    We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws

  • 23 Days Ago

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Np urgent care
  • HealthEcareers - Client
  • Castro Valley, CA FULL_TIME
  • Opportunity Information Sutter East Bay Medical Group is seeking a fulltime Nurse Practitioner to join our collaborative Group of Urgent Care clinicians and staff . Location : Castro Valley, Californi...
  • Just Posted

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Director of Patient Care Services (DPCS)- Hospice - East Bay
  • Bridge Home Health and Hospice
  • Walnut Creek, CA FULL_TIME
  • Overview Are you looking for a place where you can make a genuine difference in our patients’ lives? With over 16 locations and growing, Our culture of love for our patients and employees is the top p...
  • 20 Days Ago

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Home Care Aide
  • Always Best Care Senior Services - East Bay
  • Walnut Creek, CA PART_TIME
  • ALWAYS BEST CARE SENIOR SERVICES -EAST BAYShifts starting soon! Provide exceptional in-home care for seniors in Alameda and Contra Costa countiesAre you a compassionate person who takes pride in makin...
  • 1 Day Ago

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Social Services Director
  • Alvarado Care Center
  • Walnut Creek, CA FULL_TIME
  • POSITION TITLE Social Worker POSITION SUMMARY To assist in meeting the psychosocial needs of residents/families, to assist them in coping with problems related to illness and disability, and to enable...
  • 13 Days Ago

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Caregiver with Dementia Experience need for client in Moraga
  • ComForCare Home Care - Contra Costa West
  • Moraga, CA PART_TIME
  • Looking for caregivers to join our home care familyDescription:At ComForCare Home Care we value our home care aides like family. We celebrate success and have fun! Our focus is to help our clients and...
  • 28 Days Ago

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0 Client Services Director - Home Care jobs found in Hayward, CA area

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Director of Customer Support San Francisco
  • Rippling People Center Inc.
  • San Francisco, CA
  • **Director of Customer Support** San Francisco Rippling Rippling is the first way for businesses to manage all of their ...
  • 3/28/2024 12:00:00 AM

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Account Operations Manager - Mon - Fri 8am-5pm
  • Williams Lea
  • Menlo Park, CA
  • Williams Lea is hiring for an Account Manager for our Menlo Park office to work Monday to Friday 8:00 am to 5:00 pm! Pay...
  • 3/28/2024 12:00:00 AM

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Network & Systems Engineer - Projects
  • Knowing Technologies
  • Redwood City, CA
  • About Knowing Technologies (KT) and the Position Our mission is to equip independent schools with the tools they need to...
  • 3/27/2024 12:00:00 AM

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Director of Customer Support (Remote)
  • Oomnitza Inc.
  • San Francisco, CA
  • ???? **Privacy Notice** **Director of Customer Support (Remote)** San Francisco, CA / Customer Success / Full-time **Oom...
  • 3/26/2024 12:00:00 AM

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Front Desk Receptionist - San Rafael
  • Private Ocean, LLC
  • San Rafael, CA
  • This is a summary outline of the duties and responsibilities initially required of a Receptionist. This is not all-inclu...
  • 3/26/2024 12:00:00 AM

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Member Services Representative I / Job Req 604287492
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

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Member Services Representative I - Bilingual Cantonese / Job Req 688130118
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

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Member Services Representative I - Bilingual Cantonese/Mandarin / Job Req 671415441
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

Hayward (/ˈheɪwərd/; formerly Haywards, Haywards Station, and Haywood) is a city located in Alameda County, California in the East Bay subregion of the San Francisco Bay Area. With a 2014 population of 149,392, Hayward is the sixth largest city in the Bay Area and the third largest in Alameda County. Hayward was ranked as the 37th most populous municipality in California. It is included in the San Francisco–Oakland–Fremont Metropolitan Statistical Area by the US Census. It is located primarily between Castro Valley and Union City, and lies at the eastern terminus of the San Mateo–Hayward Bridg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$88,192 to $108,654
Hayward, California area prices
were up 4.5% from a year ago

Client Services Director - Home Care in Fremont, NE
Attend reoccurring administrative meetings.
August 22, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019