Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
```Duties```
- Develop and implement social service programs and initiatives to meet the needs of the residents
- Provide supervision, guidance, and support to residents in their daily activities
- Collaborate with community organizations, agencies, and stakeholders to enhance service delivery in the facility
- Conduct assessments and evaluations to determine the effectiveness of social service programs
- Develop and maintain relationships with clients, ensuring their needs are met and their rights are protected
- Monitor program budgets and ensure resources are allocated appropriately
- Stay up-to-date with industry trends and best practices in social services
```Qualifications```
-- Proven experience in social work, program development, and management
- Knowledge of behavioral health principles and practices
- Experience working in a skilled nursing facility is preferred
- Excellent communication and interpersonal skills for building relationships with residents and staff
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Proficient in administrative tasks such as record keeping
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
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