Client Services Director - Home Care jobs in Greensburg, PA

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Manager
  • JEVS Care at Home
  • Pittsburgh, PA FULL_TIME
  • Who We Are

    JEVS Care at Home (JCAH) is a registered 501(c)(3) not-for-profit organization providing non-medical home care, respite, companionship and community integration support services to disabled and aging clients in the Greater Philadelphia, PA and Pittsburgh, PA regions. Our goal is to keep our clients as independent as possible, in the comfort of their own homes and communities.

    Our Mission

    To deliver industry leading in-home care through recruiting, empowering and investing in the growth of the most skillful, reliable and compassionate staff in the home care industry.

    About the Role

    The Client Care Manager you will be responsible for maintaining relationships with clients, including but not limited to, staffing, scheduling, and supervision of caregivers. Strong communication skills are necessary to be successful in ensuring reliable and highly trained caregivers are matched with clients in need. As the Client Care Manager, you will drive growth through client and employee satisfaction.

    Entrepreneurial Spirit

    • Create opportunities for new business and to grow Client caseload
    • Monitor and own your individual caseload metrics (i.e. overtime) and gross margin
    • Manage billing and pay rates within approved limits

    Other Responsibilities

    • Perform additional duties/special projects and reports, as assigned
    • Perform On-Call duties as back up On-Call Manager when needed
    • Serve as a back-up as need needed for other Client Care Managers when they are out of the office
    • Adhere to JCAH policies and procedures, as well as all applicable standards of care and governmental laws and regulations
    • Adhere to all compliance practices and standards

    Qualifications/Education Requirements:

    • Bachelor’s Degree preferred in a Human Services or related field.
    • Minimum 2 years’ experience in Home Care, Account Management, Social Work, and/or work with The Office of Long-Term Living.
    • Experience working with elderly and/or disabled population preferred.
    • Critical thinking skills and an ability to problem solve efficiently and effectively.
    • Displays empathy, genuinely cares, and has an innate personal regard for all people in need of and receiving services.
    • Ability to provide quality documentation
    • Has exceptional customer service skills and takes ownership of issues for a satisfying resolution and customer experience.
    • Excellent communication, customer service, analytical thinking, prioritization, and organizational skills.
    • Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.
    • Bi-lingual a plus but not required.
    • Knowledge of HHAeXchange, SAMS, AlayaCare and/or HCSIS desirable but not required.
    • Must have own car, valid driver’s license, and insurance.
    • Ability to work hybrid schedule; 2-days in office, 1 day in field on client visits; rest remote.

    Please visit us on our website at www.jevsathome.org to learn more about JCAH!!

    Job Type: Full-time

    Pay: $45,000.00 - $52,000.00 per year

    Benefits:

    • Dental insurance
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • Monday to Friday

    Education:

    • Bachelor's (Preferred)

    Experience:

    • Home care: 2 years (Required)

    Work Location: Hybrid remote in Pittsburgh, PA 15217

  • 15 Days Ago

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Home Care Services Coordinator
  • Comfort Keepers Home Health Care
  • Pittsburgh, PA FULL_TIME
  • Join our Team and Elevate the Human Spirit Do you love helping others? Do you want to work with a team of caring professionals dedicated to the promise of Elevating the Human Spirit? Are you looking f...
  • 11 Days Ago

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Americare Home Care Field Agent
  • Americare Home Care Services
  • Pittsburgh, PA FULL_TIME
  • Overview of the Company:- Americare sells pre-paid contracts for a specified number of hours of nonmedical, in-home personal care.- Located in Bloomsburg, Pennsylvania, Americare operates in Pennsylva...
  • 2 Days Ago

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Home Health Care Aide
  • BIA Home Health Care Services
  • Monroeville, PA FULL_TIME
  • **Home Care Aide - On-Site Training, No Experience Needed** Are you a retiree, stay-at-home parent, or someone seeking a fulfilling part-time job? We have the perfect opportunity for you! Join our com...
  • 23 Days Ago

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Home Health Care Aide
  • BIA Home Health Care Services
  • Carnegie, PA FULL_TIME
  • **Home Care Aide - On-Site Training, No Experience Needed** Are you a retiree, stay-at-home parent, or someone seeking a fulfilling part-time job? We have the perfect opportunity for you! Join our com...
  • 4 Days Ago

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Home Health Care Aide
  • BIA Home Health Care Services
  • Arona, PA FULL_TIME
  • Do you have a big and compassionate heart? A strong desire to help others?? We are looking for YOU to join our team in helping others live with dignity and confidence. BIA Home Care Services is a new,...
  • 4 Days Ago

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0 Client Services Director - Home Care jobs found in Greensburg, PA area

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RN Wound Care Coordinator
  • Redstone
  • Greensburg, PA
  • We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization! ...
  • 3/28/2024 12:00:00 AM

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Director of Food Safety
  • The Judge Group
  • Penn, PA
  • DeLallo's is currently seeking a qualified Director of Food Safety and Quality Assurance responsible for overseeing the ...
  • 3/28/2024 12:00:00 AM

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Child and Family Services Supervisor
  • A SECOND CHANCE INC
  • Pittsburgh, PA
  • Job Details Level Experienced Job Location Pittsburgh Corporate Office - Pittsburgh, PA Remote Type N/A Position Type Fu...
  • 3/27/2024 12:00:00 AM

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Assistant Director of Human Resources
  • The Judge Group
  • Mount Pleasant, PA
  • The Assistant Director of Human Resources position requires confidential support and a HR generalist knowledge in produc...
  • 3/27/2024 12:00:00 AM

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Sales Director - Public Service
  • Accenture
  • Pittsburgh, PA
  • Who we are: Accenture is a global professional services company with leading capabilities in digital, cloud and security...
  • 3/26/2024 12:00:00 AM

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Customer Service Sales Representative
  • JAS Technology - Wireless Zone
  • Mount Pleasant, PA
  • Job Description Job Description The Verizon Wireless Zone in Mt Pleasant, PA is looking for motivated, outgoing, and eng...
  • 3/25/2024 12:00:00 AM

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Refugee Services Site Supervisor
  • Hello Neighbor
  • Pittsburgh, PA
  • Hello Neighbor is seeking a Refugee Services Site Supervisor who will guide and implement Hello Neighbor's refugee reset...
  • 3/25/2024 12:00:00 AM

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Quality Assurance and Food Safety Specialist
  • The Judge Group
  • Mount Pleasant, PA
  • Job Description:The Quality Assurance (QA) and Food Safety Specialist is a key position that spans responsibility for te...
  • 3/25/2024 12:00:00 AM

Greensburg is a city in and the county seat of Westmoreland County, Pennsylvania, United States, and a part of the Pittsburgh Metro Area. The city lies within the Laurel Highlands and the ecoregion of the Western Allegheny Plateau. The city is named after Nathanael Greene, a major general of the Continental Army in the American Revolutionary War. The population was 14,892 at the 2010 census. Located 30 miles southeast of Pittsburgh, Greensburg is a major business, academic, tourism and cultural center in Western Pennsylvania. It is evident as the city's population doubles during work hours. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$69,088 to $85,117
Greensburg, Pennsylvania area prices
were up 1.9% from a year ago

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