Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Who We Are
JEVS Care at Home (JCAH) is a registered 501(c)(3) not-for-profit organization providing non-medical home care, respite, companionship and community integration support services to disabled and aging clients in the Greater Philadelphia, PA and Pittsburgh, PA regions. Our goal is to keep our clients as independent as possible, in the comfort of their own homes and communities.
Our Mission
To deliver industry leading in-home care through recruiting, empowering and investing in the growth of the most skillful, reliable and compassionate staff in the home care industry.
About the Role
The Client Care Manager you will be responsible for maintaining relationships with clients, including but not limited to, staffing, scheduling, and supervision of caregivers. Strong communication skills are necessary to be successful in ensuring reliable and highly trained caregivers are matched with clients in need. As the Client Care Manager, you will drive growth through client and employee satisfaction.
Entrepreneurial Spirit
Other Responsibilities
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Please visit us on our website at www.jevsathome.org to learn more about JCAH!!
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
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Work Location: Hybrid remote in Pittsburgh, PA 15217
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