Client Services Director - Home Care jobs in California

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Assistant Client Services Director
  • Community Child Care Council of Sonoma County
  • Santa Rosa, CA FULL_TIME
  • 4Cs Now Hiring: Assistant Client Services Director
    Full Time Position, Exempt

    Pay Range: $74,256 – 78,624

    Position is located in Santa Rosa

    Office Hours: Monday-Friday 8:30am - 5:00pm

    Are you inspired by the mission of 4Cs?

    Do you want to make a powerful difference in the community?

    The Community Child Care Council is looking for an Assistant Client Services

    Director with a general working knowledge of all programs within the ECES

    Department to join the 4Cs team. The Assistant Client Services Director will assist

    the Client Services Director (CSD) with the daily operations and program needs of

    the ECES Client Services Department with a specific focus on Alternative Payment

    program services. The ideal candidate will oversee assigned projects and

    administrative duties associated with case management including staff training,

    supervision, systems maintenance and development, implementation, planning,

    reporting and local and statewide representation.

    PRIMARY DUTIES & RESPONSIBILITIES:

    • Assist the Client Services Director (CSD) to maintain and monitor training,

    systems development, implementation, planning, evaluation, Parent and

    Provider Handbooks and the “Training Guide” Case Manager toolkit.

    (Computer programs as well as department paperwork).

    • In partnership with the CSD, ensure compliance with all funders, licensing

    and audit/review regulations, guidelines, and reporting requirements.

    (Contract Monitoring Review, Reporting etc.)

    • Assist CSD in the development of procedures which implement approved

    agency policies.

    • In partnership with the CSD ensure appropriate staff training, development,

    and supervision is identified and provided, including the preparation,

    implementation, and evaluation of annual department and individual goals

    and objectives.

    • Lead assigned work project focus area in all stages from idea generation,

    training, implementation and through completion. Including developing

    needed trainings, procedures, communication, tracking, reporting, and

    reflection to refine future team projects.


    • Assist in the development and implementation of the “Quality Review”

    process for data accuracy and entry in the database NoHo.

    • Manage assigned projects in coordination with CSD (Outreach, Quality

    Assurance, etc.).

    • In the absence of CSD, act on behalf of the Department Director.
    • Work with fiscal team colleagues to ensure payments are made timely and

    accurately.

    • Support the ECES Officer of the Day in case of multiple client needs, absence,

    or emergency.

    • Act as Case Manager for assigned caseload, including any 4Cs office or center

    staff receiving child care subsidies from the agency and/or confidential cases.

    • Create and maintain collaborative, professional working relationships with all

    Case Management staff.

    • In collaboration with ECES Management plan and implement annual staff

    retreat.

    • Serve as a member of the agency Management Team.
    • Represent 4Cs at community outreach events, act as liaison to local and

    statewide community groups and agencies and serve as a resource to staff

    and the community.

    • Available to work some evening and weekend hours as needed.
    • Provide excellent customer service, including but not limited to, having a

    friendly and approachable tone of voice and body language, returning phone

    calls within twenty-four hours of receipt of call and maintaining positive

    interactions with others.

    • Serve on a minimum of one agency or department committee.
    • Represent 4Cs at community outreach events for a minimum of eight hours

    per year.

    • Assist supervisor and other team members with department duties as

    assigned.

    • Lead/organize, attend, and participate in department staff meetings, monthly

    all office staff meetings, and department retreats and community meetings

    as requested.

    SUPERVISORY RESPONSIBILITIES:

    • Assigned ECES Case Management Team Staff

    SKILLS AND QUALIFICATIONS:


    • Strong knowledge of database programs and architecture.
    • Strong organizational skills and ability to multi-task
    • Demonstrated knowledge of current trends in child care and child

    development.

    • Project management and leadership experience with ability to train, coach

    and motivate staff.

    • Demonstrated knowledge of Microsoft Office programs and email and

    internet protocols.

    • Demonstrated effective oral and written communication skills in English.
    • Excellent customer service skills and customer service experience.
    • Ability to work well with people from various social, cultural, economic and

    educational backgrounds.

    • Effective oral and written communication skills with persons from various

    social, cultural, economic, and educational backgrounds.

    • Bilingual (desired)
    • Valid California driver’s license and insured automobile.

    EDUCATION AND EXPERIENCE:

    • A Bachelor’s degree and, a minimum of 3 years’ experience in social service

    or child care agency, experience with Case Management preferred.

    • Minimum three years of progressively more responsible job experience

    working in teams, with a minimum one year of supervisory or leadership

    experience.

    WORK ENVIRONMENT:

    • Office

    PHYSICAL REQUIREMENTS:

    • Health clearance by physician; ability to fulfill physical requirements of the

    job including lifting 15-50 pounds, range of movement including squatting,

    bending, reaching, standing, and sitting.

    TRAVEL:

    • Occasionally, 10% for training or staff meetings.

    BENEFITS & PERKS:


    • Generous vacation and sick time - 12 days (2 weeks) of vacation time and 12

    days of sick time annually

    • 14 Paid Holidays beginning in 2023
    • Flexibility in work schedule
    • 4Cs contributes $650 per month towards your health benefits package.
    • Comprehensive health benefit package, including Medical, HSA, Dental,

    Vision, Employee Assistance Program, Voluntary Life/AD&D, and Long-Term

    Disability.

    • 403B Retirement Plan
    • Professional Development support
    • Employee Resource Groups, including Wellness, DEI, Celebration and

    Recognition

    Internal candidates: Please submit current Resume and Internal application

    to: employment@sonoma4cs.org

    External candidates: Please submit Cover Letter and Resumes to:

    employment@sonoma4cs.org

    4Cs is a proud equal opportunity employer. We value and embrace diversity for the benefit of our

    employees, our consumers, our products, our community and the planet. We are committed to building an

    inclusive workplace for everyone. We do not discriminate on the basis of race, color, ancestry, age, religion,

    marital status, disability, medical condition, pregnancy, genetic information, gender, sexual orientation,

    gender identity or expression, veteran status, or any other status protected under federal, state, or local

    law. All employment is decided on the basis of qualifications, merit, and business need.

  • 24 Days Ago

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Registered Nurse Director of Patient Care Services
  • Team Select Home Care
  • Laguna Hills, CA FULL_TIME
  • Overview You can apply by texting TSC to 97211 Now offering DailyPay! Ask us about it! Are you looking for an exciting opportunity with an expanding home health care company? Are you eager to prove yo...
  • 1 Month Ago

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Client Care Rep/Dispatcher
  • 23 1/2 Hour Home Services INC.
  • Palm Springs, CA FULL_TIME
  • After working for two years at a prominent local plumbing company, the founding owner Kelly Russum, saw an opportunity with the lack of quality other plumbers in the area were providing. He felt that ...
  • Just Posted

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Director of Patient Care Services
  • Meridian Home Health
  • San Diego, CA FULL_TIME
  • JOB DETAILS Title: Director of Patient Care Services (RN DEGREE REQUIRED) Job Type: Full-time Salary: $150k JOB DESCRIPTION SUMMARY The Clinical Director/Director of Patient Care Services (DPCS) is re...
  • 28 Days Ago

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RN Director of Patient Care Services- Home Health
  • Bridge Home Health and Hospice
  • Palm Springs, CA FULL_TIME
  • Overview Are you looking for a place where you can make a genuine difference in our patients’ lives? With over20 locations and growing, Our culture of love for our patients and employees is the top pr...
  • 19 Days Ago

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Director of Patient Care Services (DPCS)- Home Health
  • Bridge Home Health and Hospice
  • Walnut Creek, CA FULL_TIME
  • Overview Are you looking for a place where you can make a genuine difference in our patients’ lives? With over 25 locations and growing, Our culture of love for our patients and employees is the top p...
  • 24 Days Ago

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Client Service Director
  • Kennedy Jenks
  • Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous i...
  • 3/28/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Managing Director/Director Client Services
  • CFO's Domain
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: San Francisco Compensation Struct...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Boston, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Dire...
  • 3/25/2024 12:00:00 AM

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Client Services Director
  • The Burns Phillips Law Firm, PLLC
  • Conroe, TX
  • ISO A NEW TEAM MEMBER! We have a job opening for a CLIENT SERVICES DIRECTOR FOR OUR FAMILY-FOCUSED ESTATE PLANNING PRACT...
  • 3/25/2024 12:00:00 AM

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Director of Client Services
  • Hamlyn Williams
  • Our client, a financial technology investment firm is looking to add a Director of Client Services to join their team in...
  • 3/24/2024 12:00:00 AM

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Director of Client Services
  • Bleakley Financial Group
  • Fairfield, NJ
  • Director of Client Services Location: Fairfield, NJ About Us: We are a leading Independent Registered Investment Advisor...
  • 3/24/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$79,866 to $98,395

Client Services Director - Home Care in Fremont, NE
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Attend reoccurring administrative meetings.
August 22, 2019