Client Services Director - Home Care jobs in Boston, MA

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Home Care Services
  • Mystic Valley Elder Services
  • Boston, MA FULL_TIME
  • Director of Home Care Services

    The Director of Home Care Services will implement lead and update processes and systems to ensure compliance with standards from the Executive Office of Elder Affairs (EOEA) with a focus on improved quality and impact of Home Care programs.


    Schedule:
    This is a full-time, exempt (35 hour/week) position. We offer a hybrid work schedule (once training is complete.) No nights or weekends.


    With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!


    Depending on your role and your hours, we offer:

    • Flexible scheduling
    • Competitive salaries
    • Medical, Dental, and Vision starting day 1
    • 403b Retirement Plan with agency contribution after 2 years of employment
    • 3 weeks accrued Vacation time
    • 3 weeks accrued Sick time
    • 13 Paid Holidays
    • 30 personal hours
    • Ample free parking
    • Tuition reimbursement
    • Employee referral bonuses of up to $2,000


    Job Activities

    Job activities of the position are below. Additional duties may be assigned as required.

    • Review overall contractual compliance and address issues related to Home Care programs
    • Lead in supervising, mentoring, and training managers
    • Lead designation review process for homecare and create and implement corrective action plans (if necessary)
    • Develop, maintain and implement policies and procedures related to Home Care programs
    • Monitor program budgets and spending
    • Work with outside counsel to support compliance and legal issues


    Qualifications:

    • A Master's degree in Social Work, Nursing or related field with at least 5-7 years of senior management and supervisory experience in a health care or human services setting

    or

    • A Bachelor's degree in Social Work or a related field with at least 7-10 years of senior management and supervisory experience in a health care or human services setting.
    • In-depth understanding of the Home Care industry including risk management, compliance, and regulatory requirements
    • Experience working in a 501c3 organization and managing in a union environment strongly preferred
    • Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, board members and external partners
    • Strong analytical, managerial, communication, and leadership skills
    • Proven supervisory and project management skills
    • The ability to manage multiple high priority objectives/projects
    • Highly resourceful team player, with the ability to work effectively independently or as a team


    Mystic Valley Elder Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • 8 Days Ago

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Director of Home Care Services
  • Mystic Valley Elder Services
  • Malden, MA FULL_TIME
  • Director of Home Care Services The Director of Home Care Services will implement lead and update processes and systems to ensure compliance with standards from the Executive Office of Elder Affairs (E...
  • 9 Days Ago

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Department Director - Hospital Services
  • PM - HRM Client Demo
  • Woburn, MA FULL_TIME
  • Responsible for directing the overall functions of the department and and maintain performance improvement activities within the department. Assure competency of all staff members; assist in formulati...
  • 1 Day Ago

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Director Home Care
  • Central Boston Elder Services Inc
  • Boston, MA OTHER
  • POSITION SUMMARY:The Director of Home Care Programs is responsible for the day-to-day operations of the Home Care Program and provides administrative oversight of the Interdisciplinary Care Management...
  • 16 Days Ago

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Director of Client Services
  • Resource Innovations
  • Needham, MA FULL_TIME
  • Resource Innovations is seeking a Client Services Customer Service Director to join our growing team in Needham, MA. As a Director of Client Services Delivery with Resource Innovations, you will lead ...
  • 20 Days Ago

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Director of Client Services
  • Solved By Tanna
  • Boston, MA FULL_TIME
  • Job Summary Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Director is responsible for leading a team of 4 - 5 accountants delivering monthl...
  • Just Posted

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0 Client Services Director - Home Care jobs found in Boston, MA area

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Client Services Director (US)
  • Cognite
  • Boston, MA
  • Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
  • 3/28/2024 12:00:00 AM

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Customer Support Director Customer Operations
  • Fireblocks Inc.
  • Boston, MA
  • ** BE PART OF THE CHANGE Fireblocks is looking for talented people to join the team.** ** Customer Support Director** Bo...
  • 3/28/2024 12:00:00 AM

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Director of Customer Service
  • Piper Maddox
  • Marlborough, MA
  • Director of Customer Service Piper Maddox has been engaged by a company who has revolutionized the BESS market having de...
  • 3/27/2024 12:00:00 AM

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Director of Customer Support
  • GoPeer
  • Cambridge, MA
  • **Director of Customer Support** Cambridge, MA / Growth and Marketing / Remote **What Is GoPeer ????** It's such a great...
  • 3/26/2024 12:00:00 AM

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Enterprise Mobility Technician in Boston, MA
  • TalentBurst, Inc.
  • Boston, MA
  • Enterprise Mobility Technician Boston, MA/ hybrid Long term extendable contract Position Summary Client is seeking an En...
  • 3/26/2024 12:00:00 AM

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Customer Support Director- Remote Customer Operations
  • Fireblocks Inc.
  • Boston, MA
  • ** BE PART OF THE CHANGE Fireblocks is looking for talented people to join the team.** ** Customer Support Director** Bo...
  • 3/26/2024 12:00:00 AM

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Director of Client Services
  • Griffin Resources
  • Boston, MA
  • The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Services Dire...
  • 3/25/2024 12:00:00 AM

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Senior Director, Technical Customer Support - Americas Boston, MA
  • Cybereason Inc.
  • Boston, MA
  • **Senior Director, Technical Customer Support - Americas** at Cybereason Boston, MA We are a company that wins as one. W...
  • 3/24/2024 12:00:00 AM

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$81,582 to $100,509
Boston, Massachusetts area prices
were up 2.5% from a year ago

Client Services Director - Home Care in Fremont, NE
Attend reoccurring administrative meetings.
August 22, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019