Client Services Director - Home Care jobs in Bakersfield, CA

Global Family Care Network, Daughter Project Girls Home Bakersfield, CA, USA

Organization
Global Family Care Network is a non-profit organization operating in the United States, Canada, El Salvador, France, India, Myanmar, Nepal, Sri Lanka, and Thailand. Founded in 2007, we aim to protect children and preserve families around the world by providing alternative, family-based care for children who are abandoned, abused, and exploited.

Daughter Project Girls Home (DPGH) is a branch of Global Family that provides crisis and intervention care for individuals who are identified as commercially sexually exploited children (CSEC), homeless, runaways, or otherwise in need of short-term shelter and care. The shelter home provides specialized services that meet the complex needs of CSEC as well as a safe environment conducive to healing from any trauma.

DPGH is a Short-Term Residential Therapeutic Program (STRTP) which means it is an intensive-care living facility for adolescent females who have high emotional and mental health needs. We are a facility which focuses on recovery for females who have experienced (or are at high risk of experiencing) Child Sexual Exploitation. Staff engage in trauma-informed care practices, including positive reinforcement and client-centered problem solving. Facility guidelines are set by both state and county agencies, and the ability to balance attention to both administrative detail and caring for the girls is essential to the work. Staff must be prepared to de-escalate stressful situations and respond to situations with appropriate procedures

Director of Mental Health Service will be titled as Head of Service -Director of Mental Health (Licensed)

Classification

Full-time, 40 hours

Job Description

The Head of Service (HOS) operates as the Director of Mental Health and is responsible for the overall functioning of the mental health program within the Daughter Project Girls Home (DPGH) Short-term Residential Therapeutic Program (STRTP.) Head of Service assists the Administrator in client placement screenings; completes mental health assessments and treatment plans in a timely manner; collaborates with other involved parties to develop client transition plans; and ensures the completion of other required plans to address the needs, services, and safety of clients. The Head of Service oversees the therapeutic milieu of all aspects of the DPGH program and directly supervises mental health staff for the purpose of ensuring the overall care, wellbeing, and safety of clients. The Head of Service will ensure client access to core mental health services based on the Core Practice Model (CPM,) and will support clients at the DPGH STRTP with the collaboration of outside community mental health resources.

Additionally, the Head of Service will provide clients with weekly individual therapy and group therapy sessions, as indicated.

Responsibilities:

The Head of Service will ensure efficient operations of the DPGH. Responsibilities include, but are not limited to:

Work under direction of contracted county agency to ensure adherence to mental health

contract

Provide oversight and input regarding DPGH daily operations

Assist administration in overall program organization and delegation of staff

responsibilities to best serve the needs of clients

Assist administration in development of orientation and trauma-informed training for all staff

Observe and interact with staff, clients, and other individuals as necessary to ensure quality programming and quality care for clients

Serve as the DPGH representative in mental health matters

Oversee and maintain regulatory and compliance requirements for mental health

programs and audit internal processes as necessary

Assist administration in reviewing and addressing complaints made by clients, their families, or their authorized representatives

Provide assessment and feedback regarding facility operations and programming and identify strategic initiatives for program improvement

Assist leadership team in planning and controlling DPGH budgeting

Assist in the recruitment, hiring, training, evaluation, termination, and professional development of mental health staff

• Develop and maintain relationships with county agencies and officials

Direct and evaluate the facility within the limits of the functions and policies established by the licensee

• Develop or implement the written policies, procedures, and practices for continuous quality improvement
• Provide therapeutic services compliant with STRTP regulations

Direct the mental health component of the DPGH program, making sure that clients receive all services necessary

Review intakes and assessments to ensure accurate diagnoses and interventions to address medical necessity/life functioning areas

Determine the best course of customized mental health treatment for each client

Facilitate linkage with community resources for clients and family members Link client to appropriate geo-provider for psychiatric and other services

Participate with other members of client's care team in regular meetings to meet client needs and assist in transition to lower level of care

• Complete any other duties that may be necessary to manage and administer the STRTP

Supervisory Responsibilities:

The Head of Service oversees the employees and volunteers of the DPGH and is responsible for the performance management of the employees and volunteers.

Qualifications:

• Master's degree from an accredited college or university (Required)
• Valid license from the Board of Behavioral Science to practice independently as a licensed therapist (LMFT, LCSW, LPCC) (Required)

Ability to demonstrate professionalism within and outside of the agency

• Ability to hold staff accountable for meeting work standards
• Experience working with CSEC and at-risk youth

Excellent verbal and written communication skills, organizational skills, and ability to be self-motivated and disciplined

• Excellent time-management skills and ability to multitask and prioritize
• Conflict resolution skills
• Ability to utilize standard software applications such as Word, Excel, and PowerPoint Valid California driver's license with good driving history

Must be able to lift 50 pounds

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

License/Certification:

• LMFT, LCSW (Required)

Work Location: In person