Client/Server Operations Supervisor jobs in Novi, MI

Client/Server Operations Supervisor supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Supervisor work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Supervisor typically reports to a manager or head of a unit/department. The Client/Server Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Client/Server Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Operations Supervisor
  • ENGINEERED PROTECTION SYSTEMS, INC
  • Brighton, MI FULL_TIME
  •  

    EPS Security is looking for a talented individual to join our New Hudson Operations team as an Operations Supervisor.

     

    The Job:

    • Supervise work of Technicians by doing at least 3 weekly site surveys to assure Technicians are as efficient to the department goals. Analyze performance of each technician in order to determine effectiveness. Take necessary steps to train coach, and correct performance problems. Use Site Survey Forms as a means of providing metrics to the Installation Manager.
    • Act as liaison between customer, subcontractor, and EPS. This may involve reporting changes in job related items/issues that will require appropriate documentation and updates to Sales, Sales Estimators, Technicians, Schedulers and/ or other EPS Teammates.
    • Supervise the work of subcontractors and communication to the sub the “EPS Installation and Service Standards”.
    • Assist Operations Manager with paperwork, reports, metrics and job costing issues in a timely manner as directed.
    • Work with Technicians to help determine system layout by examining blueprints and/or building.  Involves deciding where and how to run wires and mount equipment to achieve the best coverage.
    • Provide technical direction and/or assistance. This may involve troubleshooting problem installations or being available to assist technicians and customers, in diagnosing a problem to determine corrective action.
    • Assist Operations Manager in maintaining development plan for each member of field team in pursuit of licenses and certifications.
    • Assist with ongoing Training of all Technicians. Provide Tech Support Manager/Corporate Operations Manager topics and items that will require specific product and or manufacture training.
    • Work with Operations Manager to provide prompt and personal response to customer complaints.  This includes troubleshooting technical problems or explaining the proper operation of a system to the customer.  Responsible for making a decision/recommendation to leave the system temporarily down and/or replace old equipment with new equipment after taking into consideration risk or cost to EPS Security. 
    • Follow billing parameters to determine service billings.  Route to Service Billing Administrator for billing.  Answer inquiries related to special service billings.
    • Assist Sales with customer site walkthroughs and estimating design.
    • Drive company vehicle to and from job site.  Deliver parts to technicians as needed or requested.  Keep vehicle well maintained.
    • Acquire a fundamental knowledge of all EPS equipment.  This will include attending and participating in EPS training sessions.
    • Adhere to “EPS Install and Service Standards”, uniform standards, and all other EPS policies. Responsible for enforcement of these policies with field team.
    • Perform vehicle and equipment checks with technicians.  Responsible for assuring all vehicle reports are completed accurately.
    • Perform daily reviews of paperwork submitted by installers, reports provided by coordinators and HR as well as other data used to effectively manage the field team.
    • Must be available for senior on-call duty as scheduled.
  • 9 Days Ago

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Operations Supervisor
  • EPS Security
  • Brighton, MI FULL_TIME
  • Our Benefits: Competitive starting pay Paid training and testing for industry certifications Career advancement opportunities Annual merit raises A robust benefit package (healthcare, dental, vision i...
  • 14 Days Ago

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Operations Supervisor
  • Dayton Freight
  • Jackson, MI FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 2 Months Ago

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QBHP - ABA Mid-Tier Supervisor - Howell, MI
  • ABA Mid-Tier Supervisor - Howell, MI - Patterns Behavioral Services, Inc.
  • Howell, MI FULL_TIME
  • Patterns Behavioral Services, Inc. - Identifying Patterns, Changing TrajectoriesHiring a Clinical Associate - QBHP to join our growing team in Howell, MI!WHO WE AREAt Patterns we build a nationwide co...
  • 1 Month Ago

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Operations Specialist
  • F&V Operations
  • Wixom, MI FULL_TIME
  • Apply today to join F&V Operations & Resource Management (FVOP) — our team is made up of fishers, hunters, military veterans, adventurers, gamers, singers, boaters, and all kinds of people that work h...
  • 6 Days Ago

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Operations Specialist
  • F&V Operations
  • Milan, MI FULL_TIME
  • Apply today to join F&V Operations & Resource Management (FVOP) — our team is made up of fishers, hunters, military veterans, adventurers, gamers, singers, boaters, and all kinds of people that work h...
  • 14 Days Ago

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0 Client/Server Operations Supervisor jobs found in Novi, MI area

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IT Operations Coordinator
  • Honigman LLP
  • Detroit, MI
  • Under general supervision of the IT Project Manager and in accordance with established policies, procedures, and IT Depa...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • 5 Points Elevator, Inc.
  • Detroit, MI
  • Job Description Job Description We are seeking an Operations Supervisor to join our team! You will perform clerical and ...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • 5 Points Elevator, Inc.
  • Troy, MI
  • Job Description Job Description We are seeking an Operations Supervisor to join our team! You will perform clerical and ...
  • 3/28/2024 12:00:00 AM

5
Operations Supervisor
  • 5 Points Elevator, Inc.
  • Eastpointe, MI
  • Job Description Job Description We are seeking an Operations Supervisor to join our team! You will perform clerical and ...
  • 3/28/2024 12:00:00 AM

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Operations Supervisor
  • EPS Security
  • Brighton, MI
  • Job Description Job Description EPS Security is looking for a talented individual to join our New Hudson Operations team...
  • 3/28/2024 12:00:00 AM

D
Operations Supervisor
  • Dayton Freight
  • Riverview, MI
  • Overview: Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-cen...
  • 3/27/2024 12:00:00 AM

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Operations Supervisor
  • Syncreon America, Inc.
  • Trenton, MI
  • Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely...
  • 3/25/2024 12:00:00 AM

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Operations Supervisor
  • ENGINEERED PROTECTION SYSTEMS, INC.
  • Brighton, MI
  • Description EPS Security is looking for a talented individual to join our New Hudson Operations team as an Operations Su...
  • 3/24/2024 12:00:00 AM

Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase over the 2000 census count of 47,386. The city is located approximately 25 miles (40 km) northwest of the center of Detroit, and about 8 miles (13 km) west of the western border of Detroit. It is about 25 miles (40 km) northeast of the center of Ann Arbor. The city is located within the boundaries of the survey township of Novi Township. The remaining unincorporated township is only a tiny fraction surrounded by the city. According to the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client/Server Operations Supervisor jobs
$95,929 to $126,196
Novi, Michigan area prices
were up 1.3% from a year ago