Client/Server Operations Supervisor jobs in Irving, TX
Client/Server Operations Supervisor supervises and provides work direction to mainframe and client server operations. Monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Supervisor work involves making decisions on personnel actions such as hiring, terminations, and promotions, developing operational policies and procedures, and determining most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Supervisor typically reports to a manager or head of a unit/department. The Client/Server Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Client/Server Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Client/Server Operations Supervisor jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
-
Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 28 Days Ago
Registered Nurse Weekend Supervisor (RN)
- SLP Operations, LLC
-
Lancaster, TX
FULL_TIME
- Description***$5,000 SIGN ON BONUS***At WESTRIDGE NURSING & REHABILITATION, we believe everyone deserves a great life, including you. Our commitment is to provide love, attention and optimal care one ...
- 13 Days Ago
Operations Supervisor
- POOLCORP
-
Prosper, TX
FULL_TIME
- Pay: $22 / hour and up to $2,500 through our performance bonuses.Location: Horizon Aubrey, TX - 250; 2171 FM 2931, Aubrey, Texas - 76227.The CompanyHorizon Distributors, Inc. (Horizon) is a wholly own...
- 17 Days Ago
Operations Supervisor
- Andretti Indoor Karting & Games
-
The Colony, TX
FULL_TIME
- Andretti Indoor Karting & Games (AIKG) is actively seeking a talented Operations Supervisor to join the team in The Colony location. Andretti Indoor Karting & Games is a rapidly growing Family Enterta...
- 20 Days Ago
Supervisor, Operations
- Electrolux
-
Lancaster, TX
FULL_TIME
- Supervisor Operations For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By be...
- Just Posted
Operations Supervisor
- Legends Careers
-
Dallas, TX
FULL_TIME
- The Role: The Operations Supervisor will be responsible for supervising all activities within the Operations department while maintaining a specific focus on the guest experience and day to day operat...
- Just Posted
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0 Client/Server Operations Supervisor jobs found in Irving, TX area
Operations Supervisor
- COGENCY GLOBAL INC.
-
Dallas, TX
- Job Description Job Description COGENCY GLOBAL, INC. THE RIGHT RESPONSE AT THE RIGHT TIME, EVERY TIME Position Title: Op...
- 4/25/2024 12:00:00 AM
Operations Supervisor
- Colony Hardware
-
Grand Prairie, TX
- Description Reporting to the Operations Manager or General Manager, the Operations Supervisor is primarily responsible f...
- 4/24/2024 12:00:00 AM
Operations Coordinator
- Revision LLC
-
Irving, TX
- Job Description Job Description OVERVIEW: The purpose of the Operations Coordinator position is to support day-to-day wa...
- 4/23/2024 12:00:00 AM
Operations Supervisor
- GEODIS
-
Lancaster, TX
- The Operations Supervisor - Distribution Center is responsible for overseeing and coordinating warehouse activities such...
- 4/23/2024 12:00:00 AM
Operations Supervisor
- DHL International GmbH
-
Fort Worth, TX
- Customer onsite 2nd shift hours: 2:30 p ; 11:30 PM OT when workload volumes are high EOW are busy work days as volumes a...
- 4/22/2024 12:00:00 AM
Operations Coordinator
- Walters Hospitality
-
Roanoke, TX
- Job Details Job Location Westlake, TX - Westlake, TX Position Type Full Time Salary Range $18.00 - $22.00 Hourly Job Cat...
- 4/21/2024 12:00:00 AM
Operations Supervisor
- Swift Transportation
-
Hutchins, TX
- Description Position at Swift Transportation Schedule: Sunday-Thursday 1pm-11pm Compensation: $48-58K depending on exper...
- 4/21/2024 12:00:00 AM
Operations Supervisor
- DHL (Deutsche Post)
-
Roanoke, TX
- Operations Supervisor Looking for a typical 9-to-5 job with a boss who'll tell you exactly what to do?Keep looking.This ...
- 4/21/2024 12:00:00 AM
About Irving, Texas
Irving is a principal city in Dallas County in the U.S. state of Texas and it is also an inner ring suburb of the city of Dallas. According to a 2017 estimate from the United States Census Bureau, the city population was 240,373 making it the thirteenth-most populous city in Texas and 93rd most populous city in the U.S. The city of Irving is part of the Dallas–Fort Worth metroplex.
Irving includes the Las Colinas community, one of the first master-planned developments in the United States and once the largest mixed-use development in the Southwest with a land area of more than 12,000 acres (4,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client/Server Operations Supervisor jobs
$92,364 to $121,504
Irving, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago