Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Grow with us! 1-800 Hansons is a top ranked home improvement company that is continuously growing and expanding! We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!
1-800 Hansons is looking for a talented individual to join the team as an Operations Manager for our Toledo, OH/Ann Arbor, MI region!! The purpose of the role of the Operations Manager has overall accountability for the highest quality installation, service and repairs of our products in customer homes that results in complete customer satisfaction at the Branch and/or Region level. The Operations Manager works closely with the General Manager to ensure that installations are completed in a timely manner with the highest level of quality, beginning with the measurement of the job and through the job lifecycle into any service-related needs after completion. In addition, the Operations Manager will cultivate positive working relations with installation crews, ensuring a high quality of work and maximizing the crews’ output, while constantly looking for new install partners to join the team.
This position will require in person visits to job sites and customer homes to ensure customer satisfaction and provide crew support. This is a strategic role, requiring the ability to manage, lead, and direct staff, as well as critically think through problem resolutions and systems improvement.
We Offer:
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Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00 – 5:00 but due to cyclical nature of position, some additional hours, including evening and weekend hours, may be required. Some local and statewide travel may be required.
It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.
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