Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job Summary: This position is responsible for supervising the function that provides technical assistance, support, and advice to Corporate, hotel and other business units staff using computers and computer peripherals. He/she will troubleshoot and diagnose issues as reported by staff, gather data to identify staff needs, and then use that information to identify, interpret, and evaluate system and network requirements. He/she will also assist other IT staff in conducting user training in the proper use of new hardware and software as it is introduced. He/She will work with corporate IT staff as needed or in conjunction on certain projects or escalations. He/She will work to set goals, KPI’s and other metrics to help evaluate the helpdesk’s effectiveness and evaluate the staffing and management needs of the helpdesk.
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0 Client/Server Operations Manager jobs found in Pensacola, FL area