Client/Server Operations Manager jobs in East Orange, NJ

Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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(EWR) General Manager, HUB Services (L3)
  • OPERATIONS - Operations
  • Newark, NJ FULL_TIME
  • JOB TITLE: General Manager,Hub Services - UGE (L3)

    United Ground Express (UGE), a subsidiary of United Airlines Inc., supports airline customers and flight activities at many airports across the United States. We provide service to our internal customers as well as assist external customers from the moment they arrive at an airport through departure to their next destination. UGE is growing and expanding to service even more airports and customers across the United States.

    A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry.

    And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world's most comprehensive global networks.

    JOB SUMMARY:

    The General Manager, Hub Services - UGE (L3) is responsible for managing the overall United Ground Express operational performance and employee team at our Newark (EWR)hub airport location. The EWR General Managerwill ensure UGE employees keep safety, customer care, reliability and efficiency in the forefront of service delivery while meeting or exceeding all safety, quality, and compliance standards established by United Ground Express, United Airlines, and any regulatory authorities.

    JOB RESPONSIBILITIES:

    • Provides guidance to the Managers on Duty to lead the Hub team in achieving operational performance goals within a safe and caring environment.
    • Assumes overall responsibility for ensuring the Hub maintains proper staffing levels while delivering a superior level of customer service.
    • Works collaboratively with the Hub Leadership Team to build and maintain a positive work culture, solid employee relations, and collaborative relationships with both internal and external business stakeholders.
    • Accountable for internal/external audits, financial reporting, budgeting, maintaining records of employee injuries, incidents, accidents as well as compliance with all regulatory agency rules and regulations pertaining to our operation.
    • Proactively solicits customer feedback to make service improvements and exceed expectations.
    • Demonstrates a calm demeanor during periods of operational challenges driven by irregular operations or very high volumes.
    • Monitors station performance metrics and works collaboratively with UGE's leadership team to achieve or exceed performance goals.
    • Collaborates with Hub stakeholders (Training, HR, operational team) to ensure all employees are properly onboarded, trained and understand their job duties.
    • Ensures the Hub operates in a safe, caring dependable and efficient manner.
    • Performs other duties as assigned

    MINIMUM REQUIREMENTS:

    • College Degree or equivalent work experience
    • Strong knowledge of Cabin Cleaning and Security search operations
    • Specific experience in leading Cabin Cleaning/Security search functions and other lines of service typically provided by Ground Handling service providers
    • Demonstrated experience managing a large operation, preferably in an airline environment
    • Demonstrated experience working with a Union represented work group preferred
    • Ability to work independently in a dynamic, fast paced operation
    • Analytical thinking, goal-directed leadership and service-oriented performance
    • Strong communication and interpersonal skills
    • Strong problem solving, organizational and planning skills
    • Strong leadership skills with the ability to motivate and coach others
    • Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked or denied licenses are not valid.)
    • Flexible schedule availability to oversee a 24 hour a day 7 days per week operation including weekends and holidays
    • MS Office applications Seven (7) years of leadership experience with direct responsibility for managing a customer service operation
    • Extensive knowledge of airline business partner services, including cabin cleaning/security search, wheelchair services, etc.

    PREFERRED EXPERIENCE:

    • Leadership experience with a Ground Handling services company at the manager level or higher
    • Experience working with a Union represented work group preferred
    • Experience working with operational programs such as AvTech, Inform - Real Time Stands, and other like tools
    • Knowledge of Airport Operations operating environment

    Note: For internal candidates (current UGE Employees), please be sure to attach the Internal Candidate Evaluation Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition Landing Page.

    LOCATION:The successfulcandidate is expected to live in the Newark area. .

    SALARY RANGE:$97,000 - $102,000.UGE Team Members at EWR receive flight privileges aboard United Airlines as well as Paid Time Off (sick, vacation, paid parental leave), access to Medical (PPO), Dental, Vision, Personal Accident, and Life insurance; Flexible Spending Accounts, Long Term Disability, 401(k) with a company contribution, participation in the UGE annual incentive plan, and more.

    ADA Specifications

    • Ability to operate a computer to enter and retrieve data
    • Ability to lift up to 70lbs on a consistent basis
    • Ability to pass all pre-screening clearances (including a background check, hearing and vision tests, and drug screen)

    UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

    United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

  • 6 Days Ago

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Associate Property Manager
  • Realty Operations Group
  • Jersey, NJ FULL_TIME
  • General Summary Our organization is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. We mai...
  • 1 Month Ago

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(EWR) Part Time Lead Cabin Appearance Agent
  • OPERATIONS - Operations
  • Newark, NJ PART_TIME
  • Lead Cabin Appearance Agent Key responsibilities Remove all trash from aircraft and clean and restock all lavatories and soiled magazines Clean aircraft floor, galley, all seats, seat back pockets, an...
  • 3 Days Ago

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(EWR) Hub Instructor II
  • OPERATIONS - Operations
  • Newark, NJ FULL_TIME
  • The Training Design and Delivery team is responsible for the planning, development, and execution of company wide frontline training curricula. As a Hub instructor in EWR, you will be responsible for ...
  • 3 Days Ago

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(EWR) Part Time Cabin Appearance Agent
  • OPERATIONS - Operations
  • Newark, NJ PART_TIME
  • Cabin Appearance Agent Key responsibilities Remove all trash from aircraft and clean and restock all lavatories and soiled magazines Clean aircraft floor, galley, all seats, seat back pockets, and tra...
  • 6 Days Ago

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Operations Manager
  • Clean Earth
  • Jersey, NJ FULL_TIME
  • Are you looking for an opportunity that is more than a job? Plant your roots and grow with Clean Earth. Here at Clean Earth, you will have the opportunity for a career in the growing field of environm...
  • 18 Days Ago

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0 Client/Server Operations Manager jobs found in East Orange, NJ area

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Cook D Unusual Times [EWRUTS01]
  • HMSHost Corporation
  • Newark, NJ
  • Description Summary: The Cook is responsible for preparing cooked foods, and must be able to perform all station functio...
  • 3/28/2024 12:00:00 AM

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PM Server
  • Shaner Hotels
  • Newark, NJ
  • ABOUT THE TEAM Get a great night's rest in the newest hotel at Newark Liberty International Airport. Conveniently locate...
  • 3/28/2024 12:00:00 AM

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Server
  • Landmark Hospitality
  • Orange, NJ
  • Landmark Hospitality is currently looking for Servers to join our team! Landmark Hospitality is a leader in the hospital...
  • 3/28/2024 12:00:00 AM

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Server
  • MARCUS SAMUELSSON RESTAURANT GROUP
  • Newark, NJ
  • Marcus Samuelsson Restaurant Group is seeking a Server to join the team at our restaurant in Newark, NJ! We are looking ...
  • 3/28/2024 12:00:00 AM

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Liberty House Banquet Server Liberty House - Jersey City, NJ, 07305 chevron_right
  • Intellis, LLC.
  • Jersey City, NJ
  • Liberty House Banquet Server Job Details Level Experienced Job Location Liberty House - Jersey City, NJ Remote Type N/A ...
  • 3/28/2024 12:00:00 AM

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Host
  • Landmark Hospitality
  • Orange, NJ
  • Landmark Hospitality is seeking a Host/Hostess to join their team. Landmark Hospitality is a leader in the hospitality i...
  • 3/27/2024 12:00:00 AM

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PM Server
  • Shaner Hotel Group
  • Newark, NJ
  • Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compl...
  • 3/27/2024 12:00:00 AM

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Bartender
  • HMSHost International
  • Elizabeth, NJ
  • Bartender ** Bartender** **Summary** The Bartender is responsible for greeting customers, taking drink/food orders, mixi...
  • 3/25/2024 12:00:00 AM

East Orange is a city in Essex County, New Jersey, United States. As of the 2010 United States Census the city's population was 64,270, reflecting a decline of 5,554 (−8.0%) from the 69,824 counted in the 2000 Census, which had in turn declined by 3,728 (−5.1%) from the 73,552 counted in the 1990 Census.[21] The city was the state's 20th most-populous municipality in 2010, after having been the state's 14th most-populous municipality in 2000.[22] According to the United States Census Bureau, the city had a total area of 3.924 square miles (10.164 km2), all of it land. East Orange shares border...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client/Server Operations Manager jobs
$139,211 to $177,662
East Orange, New Jersey area prices
were up 1.6% from a year ago

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