Client/Server Operations Manager jobs in Clearwater, FL
Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Client/Server Operations Manager jobs
- Courtyard by Marriott Clearwater Beach
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Clearwater, FL
FULL_TIME
-
Description
We are hiring an Operations Manager!
Responsibilities:
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes service issues and identify trends.
- Successfully works with department heads to ensure proper processes are being met.
- Communicates effectively any rising concerns to General Manager to keep property headed in positive direction.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
- Monitors Rooms operations sales performance against budget.
- Reviews reports and financial statements to determine Rooms operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
- Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
- Develops systems to enable associates to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures associates are treated fairly and equitably.
- Oversees and ensures funds controls are appropriately being collected and dropped in accordance with company policy.
- Ensures that regular, ongoing communication is happening in Rooms when overseeing that area (e.g., pre-shift briefings, staff meetings).
- Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
- 22 Days Ago
Source: Concord Hospitality
- Architectural Surfaces Group
-
Largo, FL
FULL_TIME
- ABOUT US Architectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over thirty locations across the United States. Our deep industry experience ...
- 22 Days Ago
- Factory Direct Marine & RV - Hudson, FL
-
Palm Harbor, FL
FULL_TIME
- Factory Direct Marine & RV is seeking an Operations Manager to oversee the Service, Parts, and Warranty operations of our boat and recreational vehicle dealership. The ideal candidate is someone with ...
- 16 Days Ago
- Factory Direct Marine & RV - Hudson, FL
-
Palm Harbor, FL
FULL_TIME
- Factory Direct Marine & RV is seeking an Operations Manager to oversee the Service, Parts, and Warranty operations of our boat and recreational vehicle dealership. The ideal candidate is someone with ...
- 16 Days Ago
- St. John's Hearing
-
Clearwater, FL
FULL_TIME
- Help us build our Vision of the first turn-key Concierge Hearing Rehab practice with Care delivered through a Biblical worldview.Assist in executing our vision.We are looking for a faithful, able, and...
- 1 Month Ago
- At Home
-
Clearwater, FL
FULL_TIME
- Operations Manager Our Vision: To be the Leading Home Décor Retailer Our Mission: Enable everyone to affordably make their house a home. Job Summary: The Operations Manager (OM) position is accountabl...
- 28 Days Ago
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0 Client/Server Operations Manager jobs found in Clearwater, FL area
- Hilton St. Petersburg Carillon Park
-
Saint Petersburg, FL
- Overview: Opportunity: Banquet Captain Supervise banquet staff during assigned functions, ensuring staff performs in acc...
- 4/26/2024 12:00:00 AM
- Specialty Restaurants Corporation: Jobs
-
Tampa, FL
- Restaurant Overview: Join the friendly team at Florida's most beautiful tropical hideaway, right on the waters of Tampa ...
- 4/26/2024 12:00:00 AM
- Wyndham Grand Clearwater Beach
-
Clearwater Beach, FL
- Property Description: Wyndham Grand Clearwater Beach is a prestigious beachfront resort located in the heart of Clearwat...
- 4/24/2024 12:00:00 AM
- Innisfree Hotels
-
Holiday, FL
- Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their vo...
- 4/24/2024 12:00:00 AM
- Innisfree Hotels
-
Holiday, FL
- Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their vo...
- 4/23/2024 12:00:00 AM
- Miller's Ale House
-
Saint Petersburg, FL
- You being you makes us uniquely us! Almost always, youre the first person guests meet when they come to Millers Ale Hous...
- 4/22/2024 12:00:00 AM
- Glory Days Grill
-
Saint Petersburg, FL
- Dishwasher Main Responsibilities for a Dishwasher: •Consistently ensure the availability of clean dishes by washing flat...
- 4/22/2024 12:00:00 AM
- Troon Golf, L.L.C.
-
Saint Petersburg, FL
- General Purpose: Manages daily functions of various Food and Beverage facets including but not limited to guest satisfac...
- 4/22/2024 12:00:00 AM
About Clearwater, Florida
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