Client/Server Operations Manager jobs in Antioch, CA

Client/Server Operations Manager plans, manages and provides work direction to mainframe and client/server operations. Establishes guidelines to monitors systems performance, and ensures applications stability through the effective use of personal computers, servers, and technical services. Being a Client/Server Operations Manager develops operational policies and procedures, and determines most efficient utilization of personnel and equipment. Requires a bachelor's degree. Additionally, Client/Server Operations Manager typically reports to top management. The Client/Server Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client/Server Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Client/Server Operations Manager jobs

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MVS/Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Vallejo, CA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Manage all vehicle services, equipment, service associates and service instruction to increase capacity utilization through efficient/effective processing of tire and service demand. Pay Range: $22.30 - $33.50 Responsibilities The responsibilities and duties of this role include, but are not limited to: Manages Overall Automobile Service Operations (~30% of time) Manages all automotive service functions by overseeing continuous flow production through the proper implementation of the Integrated Store Operating System. Manages parts inventory and outside purchases, including assisting in maintaining stock inventory levels to minimize outside purchases. Manages the return of unused parts to vendors, including following up on credits, invoicing, etc. Reviews shop area, equipment and teammates for compliance with company safety procedure. Is familiar with basic OSHA laws. Is responsible for control of store assets in service department area. Is responsible for shop safety including, but not limited to, use of and maintenance of safety equipment, i.e. glasses, eye wash stations, first aid kits, etc. Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service Department. Maintains ultimate performance standards and holds vehicle service teammates accountable through performance appraisals. Assists technicians in sophisticated diagnostics as needed. Manages all automotive service functions. Visually reviews all service tickets, prices and prioritizes each ticket while coaching associates on technical and sales skills. Conducts intermittent reviews of Service Teammate inspection & service quality with a goal of eliminating documentation errors and missed add on sales opportunities. The MVS is the last line of defense for inspection quality with a goal of eliminating documentation errors and missed add on sales opportunities. Manages People (~30% of the time) Directly and indirectly hires service department associates. Interviews prospective employees, determining qualifications for open positions and assists Store Manager on final employment decisions. Supervises the work of technicians and service personnel, planning and scheduling their duties, assigning special work duties, and following up on completion of assignments. Ensures that the service department is staffed at the optimum level of number and quality of teammates. Creates a highly motivated team environment/climate. Is responsible for vehicle service teammate area organization and professionalism to provide both a positive teammate and customer experience (this includes teammate changing areas, stock room, restroom and break areas). Develops technicians at every level. Specifically grows lower-level technicians by putting them with the right person to shadow, teaching processes/procedures and ensuring safety so they can develop into a higher-level technician. Responsible for vehicle service teammate development through mentoring, leverage of BSRO education opportunities, assistance in certification attainment and communication of career progression opportunities. Establishes performance standards and conducts individual employee performance appraisals. Conducts group meetings with associates. Customer Service and Sales Activities (~30% of the time) Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone. Handles customer complaints and tire adjustments. Develops customer loyalty and retention through relationship selling. Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc. Keeps current on special event promotions for suggestive selling. Meets or exceeds customer’s service expectations. Assists BOSS on more complex repair estimates Solicits and promotes customer use of CFNA Credit Card as frequently as possible. Miscellaneous Functions (~10% of the time) Opens and/or closes the store as required and directed, which includes cash control and asset protection. Attends all store, area, and special meetings as required by store or area management. As needed, helps to unload merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs other duties that are necessary to meet customer relationship requirements. Practices courtesy, honesty, and good judgment with all customers and store teammates. Other duties and tasks as assigned by store or area manager. PREFERRED QUALIFICATIONS • 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate PHYSICAL DEMANDS Customer Service Sales floor counters are between (39in. & 44in.) Paperwork and printers are between (18in. & 39in.) Operate computer to look up parts and materials as well as invoice customers Work directly with customers throughout the day Retail locations can see between 15 and 55 customers per day depending on the location Management Activities Daily duties involve management of a 3 to 25 bay retail automotive service store. Stores are open 7 days per week, 77 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow Coaches, leads, and motivates 6 to 21 teammates Constantly move about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place. Perform computer work for ordering and receiving products Make calls to outside suppliers for parts and equipment as needed May travel to meeting locations Store Upkeep May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store May stack tires outside store for displays between (1in. & 72in.) Store displays are between (1in. & 75in.) Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.) Setup and take down signs outside the store as needed Spray tires with black paint prior to putting on display to cover manufacturing lines Use a dry mop or broom if needed to keep the floor clean Stock paper products and soap in the restrooms Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean All cleaning supplies and paper products weigh less then (5 lbs.) Store Deliveries Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location Storage racks are between (4in. & 106in.) Depending on the retail location, tires can be stored in the following manner Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks. Roll tires to storage and place in storage racks Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks Roll tires to storage and place into stacks Tires weigh between (11 lbs. & 72 lbs.) Majority of tires weight between (27 lbs. & 35 lbs.) Vehicle Service Opening doors requires (20 to 45 lbs.) of lifting force Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight Drive customer vehicles Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.) Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store Supplies weigh between (1 & 42 lbs.) Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force Adjusting arm length requires (3 to 22 lbs.) of force Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet WORK ENVIRONMENT Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 – 91 hours and constant adjustments in service staffing levels are required to match the sales/work flow. The Manager of Vehicle Services indirectly directs 3-8 employees in an of the store which has: Cold work environment in the winter with cold cement floor. Hot work environment in the summer. Need for continual implementation/maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment. Minimum Qualifications • High School Diploma or equivalent • 5 years of automotive technical experience with 2 years of engine performance/driveability experience. - Problem solving as it relates to customer complaints - Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles - Must have completed all of the current and required BSRO store education courses & modules required for this position • ASE Certified in (A4) Suspension & Steering, (A5) Brakes, (A6) Electrical/Electronics Systems, (A7) Heating & Air Conditioning, (A8) Engine Performance. • Capacity to lead and coach others - Teammate and customer/communication skills - Ability to recruit and select technicians and general service teammates successfully according to store requirements • Must have completed all of the current and required BSRO store education courses & modules required for this position. Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
  • 12 Days Ago
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Operations Manager
  • Amcor
  • Fairfield, CA FULL_TIME
  • We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to m...
  • 20 Days Ago
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Operations Manager
  • First Northern Bank
  • Fairfield, CA FULL_TIME
  • Job Details Level Experienced Job Location Fairfield Branch - Fairfield, CA Remote Type N/A Position Type Full Time Education Level Undisclosed Salary Range Undisclosed Travel Percentage Undisclosed J...
  • 1 Day Ago
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Operations Manager
  • AX9 Security, Inc.
  • Concord, CA OTHER
  • Job Details Job Location: San Francisco - San Francisco, CA Position Type: Full Time Salary Range: $84,000.00 - $89,000.00 Salary/year Travel Percentage: Road Warrior Job Shift: Any DescriptionWe are ...
  • 2 Days Ago
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Operations Manager
  • Five Star Cleaners
  • Pinole, CA FULL_TIME
  • The Operations Manager is a key leadership role responsible for overseeing and optimizing the daily operations of a company or organization. This position requires a strong combination of managerial, ...
  • 2 Days Ago
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Operations Manager
  • Five Star Cleaners
  • San Pablo, CA FULL_TIME
  • The Operations Manager is a key leadership role responsible for overseeing and optimizing the daily operations of a company or organization. This position requires a strong combination of managerial, ...
  • 2 Days Ago
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0 Client/Server Operations Manager jobs found in Antioch, CA area

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Cocktail Server-El Torito
  • Xperience XRG
  • San Leandro, CA
  • Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our...
  • 4/26/2024 12:00:00 AM
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Food Runner - Lodi Chili's
  • Chili's
  • Lodi, CA
  • **Food Runner - Lodi Chili's** 2745 W Kettleman Ln Lodi, CA 95242 **** Our Food Runners create an exceptional experience...
  • 4/26/2024 12:00:00 AM
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Cook
  • Raising Cane's Chicken Fingers
  • Lodi, CA
  • **Cook** Lodi, California **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 4...
  • 4/26/2024 12:00:00 AM
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Room Service Server
  • Dinjob
  • Oakland, CA
  • **Job Summary** Informacin disponible en espaol a continuacin. The Room Service Server is responsible for taking and del...
  • 4/24/2024 12:00:00 AM
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Bartender -Chevys
  • Xperience XRG
  • Fairfield, CA
  • Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our...
  • 4/24/2024 12:00:00 AM
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Pool Server
  • Troon Golf, L.L.C.
  • Pleasant Hill, CA
  • Contra Costa Country Club is a private club serving over 500 members since 1925. We offer several amenities to our membe...
  • 4/23/2024 12:00:00 AM
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Service Manager Walnut Creek Sauced BBQ & Spirits - Walnut Creek - Walnut Creek, CA, 94596 chevron_right
  • Intellis, LLC.
  • Walnut Creek, CA
  • Service Manager Walnut Creek Job Details Job Location Sauced BBQ & Spirits - Walnut Creek - Walnut Creek, CA Description...
  • 4/22/2024 12:00:00 AM
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Acacia Creek Restaurant Server -
  • Masons of California
  • Union City, CA
  • Pay Rate: $15.50 JOB CULTURE The Acacia Creek Senior Living Community is committed to a culture of Leadership. Our cultu...
  • 4/22/2024 12:00:00 AM
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About Antioch, California

Antioch (formerly, East Antioch, Smith's Landing, and Marshs Landing) is the second largest city in Contra Costa County, California, United States. Located in the East Bay region of the San Francisco Bay Area along the San Joaquin-Sacramento River Delta, it is a suburb of San Francisco and Oakland. The city's population was 102,372 at the 2010 census and estimated to be 110,542 in 2015. Antioch is located at 38°00′18″N 121°48′21″W / 38.00500°N 121.80583°W / 38.00500; -121.80583, along the San Joaquin River at the western end of the San Joaquin-Sacramento River Delta. According to the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client/Server Operations Manager jobs
$142,007 to $181,228
Antioch, California area prices
were up 2.5% from a year ago
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What does a Client/Server Operations Manager do?

Client/Server Operations Manager in Beaumont, TX
Contribute client operations knowledge to overall Eagle knowledge management.
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Client/Server Operations Manager in New York, NY
Once the server is back online, you will need to register ASP.Net.
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Client/Server Operations Manager in Boca Raton, FL
Define precisely team methods and best practices for client operations.
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