Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
The Quality Control Analyst is responsible for performance of quality control procedures and ensuring compliance with required procedures. Has knowledge of commonly-used quality control concepts, practices, and procedures. Recommends changes to policy and procedure project documents as needed to ensure consistency across departments. Relies on instructions and guidelines to perform the functions of the job.
Primary Responsibilities
Requirements
WORKING CONDITIONS
Normal business office conditions, including working for prolonged periods of time at a computer screen. This role consists of a hybrid schedule of in-office and remote work.