Claims Quality Audit Supervisor jobs in Montana
Claims Quality Audit Supervisor supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Being a Claims Quality Audit Supervisor solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Additionally, Claims Quality Audit Supervisor typically reports to a manager. The Claims Quality Audit Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Claims Quality Audit Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Claims Quality Audit Supervisor jobs
Claims Quality Analyst - Crop
- USA4 QBE Insurance Corporation
-
Missoula, MT
FULL_TIME
- Primary Details Time Type: Full time Worker Type: Employee The Opportunity Support internal and external customers by responding to claims file inquiries, typically low cost and/or low complexity claims, escalating issues as necessary, maintaining accurate documentation and following established guidelines to ensure alignment with corporate objectives and achieve department success. Primary Responsibilities • Provide basic claims customer service support by answering inbound calls as needed, responding to basic claims file inquiries and escalating issues to appropriate claims staff to contribute to customer satisfaction and effectiveness of service •Assist in low dollar and/or less complex claims handling by gathering and evaluating relevant information, mailing claims items, maintaining accurate documentation, tracking claims files and resolving outstanding issues to ensure alignment with corporate standards and government regulations •Support internal and external customers by processing and balancing check registries, understanding claims processes and procedures, following established guidelines and identifying opportunities for process improvement to align individual performance with department objectives •Communicate claims file status and details by sharing relevant information with claimants, insured parties, vendors, specialists, agents and other employees as needed and verifying data to support delivery of effective customer service •Cultivate claims support skills and knowledge by seeking advice and guidance of peers and participating in cross-training as required to learn additional processes and increase personal effectiveness •Settle claims as outlined in company policies and procedures •Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Required Education • High School Diploma/GED Required Experience • 1 year relevant experience Preferred Competencies/Skills • Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim •Assume a methodical approach to evaluate situations •Manage and prioritize competing responsibilities concurrently and effectively •Provide personalized and quality service to meet the expectations of internal and external customers •Effectively manage one’s own time •Complete tasks attentively and thoroughly with attention to detail •Utilize established procedures to guide decision-making •Maintain a professional, poised and positive demeanor •Willingness to assist others beyond the call of duty Preferred Experience • Experience in the insurance industry or a call-center environment Preferred Knowledge • Working knowledge of basic computer hardware and software, Microsoft Office Suite and database systems •Principles and processes for providing customer service including meeting quality standards for services and evaluation of customer satisfaction •Working knowledge of industry best practices and policies AboQBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner. And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. We believe this is our moment: What if it was yours too? Your career at QBE — let’s make it happen! https://www.linkedin.com/company/qbe-north-america/ US Only - Travel Frequency • NA US Only - Physical Demands • General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs. US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type • Individual Contributor Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Compensation Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs. Hourly Salary Range: $20.00 - $30.00 AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY Hourly Salary Range: $22.00 - $33.00 CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA Hourly Salary Range: $25.00 - $37.50 San Francisco CA, NJ and New York City NY Benefit Highlights You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements. If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world. Learn more about QBE Careers today.
- 10 Days Ago
Workers' Compensation Claims Examiner
- Intermountain Claims Inc
-
Missoula, MT
FULL_TIME
- Job Description Intermountain Claims, Inc., a premier regional independent claims adjusting company is seeking to hire an additional Workers’ Compensation Claims Examiner to work in our Missoula, MT o...
- 6 Days Ago
Front Desk Supervisor
- Quality Inn Hamilton
-
Hamilton, MT
FULL_TIME
- The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Supervisor who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfo...
- 23 Days Ago
MT - 1099 Property Claims Adjuster
- Copper Claims Services, Inc.
-
Helena, MT
FULL_TIME
- 1099 Property Claims AdjusterCopper Claims Services is a quickly growing independent loss adjusting firm based out of Irvine, CA.Copper Claims Services excels in providing custom claims solutions for ...
- 23 Days Ago
Workers Compensation Claims Adjuster(Open Link in new window)
- TheBest Claims Solutions
-
Great Falls, MT
FULL_TIME
- Our client is looking to add a Temporary Workers Compensation Claims Examiner to their Montana team. #INDM Required Qualifications 3 years of experience handling Workers Compensation claims Experience...
- 22 Days Ago
Quality Control Supervisor
- MJ Hughes Construction
-
Hungry Horse, MT
TEMPORARY
- Quality Control Supervisor - Civil ConstructionThis Position: This position is offered for a specific project near Whitefish, Montana. The duration of this contract is March 2024 – August/September 20...
- 22 Days Ago
Claims Quality Audit Supervisor jobs at Popular Companies
Quality Specialist
- Manpower
-
West Hills, CA
- Our client, biotech industry is seeking a Quality Specialist to join their team. As a Quality Specialist, you will be pa...
- 4/18/2024 12:00:00 AM
Quality Supervisor
- Koch Industries
-
Eddyville, KY
- Your Job DEPCOM Power, a Koch Engineered Solutions company, is looking for a Quality Supervisor. This role will involve ...
- 4/18/2024 12:00:00 AM
Quality Supervisor
- LMI Aerospace, Inc.
-
Tulsa, OK
- WHO ARE WE Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provi...
- 4/18/2024 12:00:00 AM
Quality Specialist
- Flatiron Construction Corp
-
Concord, CA
- Come join our NorCal team (Bay Area/Sacramento) as a Quality Specialist! A great opportunity to join an industry-leading...
- 4/17/2024 12:00:00 AM
Quality Supervisor
- CTDI
-
Logan, NJ
- Job Description: CTDI is a large scale logistics repair and engineering company that services the country’s largest tele...
- 4/17/2024 12:00:00 AM
Quality Supervisor
- Path Engineering
-
New Ulm, MN
- Role As a Quality Supervisor (also known as Quality Assurance Supervisor, Quality Control Supervisor), you'll oversee an...
- 4/17/2024 12:00:00 AM
Quality Supervisor
- Pactiv Evergreen
-
Bedford Park, IL
- Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
- 4/15/2024 12:00:00 AM
Quality Supervisor
- British American Tobacco
-
Clarksville, TN
- Reynolds American is evolving at pace - truly like no other organization. To achieve the ambition, we have set for ourse...
- 4/14/2024 12:00:00 AM
About Montana
Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place".
Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Quality Audit Supervisor jobs
$67,649 to $84,767
Most Popular Cities in Montana for Claims Quality Audit Supervisor Jobs
What does a Claims Quality Audit Supervisor do?
Claims Quality Audit Supervisor in Provo, UT
Based on our compensation data, the estimated salary potential for Claims Quality Audit Supervisor will increase 16 % over 5 years.
January 29, 2020