Claims Quality Audit Supervisor jobs in Carson City, NV

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Monitor and ensure adherence to hotel policies and procedures during the night shift.
• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
• Provide exceptional guest service, anticipating needs and exceeding expectations.
• Train and mentor night audit team members, providing guidance and support.
• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

• High school diploma or equivalent; additional education in accounting or hospitality is a plus.
• 6 months Front Desk experience.
• Previous experience in a night audit role or similar position is preferred.
• Strong attention to detail and excellent mathematical skills.
• Proficiency in hotel property management systems and accounting software.
• Excellent communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Leadership abilities and the ability to motivate and inspire a team.
• Strong problem-solving and decision-making skills.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.