Claims Processing Supervisor jobs in Waterbury, CT

Claims Processing Supervisor supervises the administration of health insurance claims, payment processing, billing research, and responding to inquiries. Ensures the accurate and timely disposition of claims and resolves matters according to coverage amounts and company procedures. Being a Claims Processing Supervisor provides guidance to staff on more complex or high-value claims. Reviews and resolves escalated issues. Additionally, Claims Processing Supervisor requires a high school diploma. Typically reports to a manager. The Claims Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Claims Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Claims Supervisor, Property Damage
  • Plymouth Rock Assurance
  • Farmington, CT FULL_TIME
  • This individual will supervise an Accelerated Property Damage team in our Farmington, CT office. You will also be asked to oversee our FNOL support staff and assist with a trainee’s transition from our Learning and Development team to Accelerated. This individual will be responsible for the oversight and monitoring of the team’s efforts to achieve assigned goals and objectives for production and quality. This individual should have a strong Property Damage background and have familiarity with our multi-state claims environment. You will interact with new hires to provide technical/system training, file instruction and advice to new employees on a daily basis. You will partner with our management team to address your team’s pending inventory, claim, phone and mail volume.

     

    Duties and Responsibilities:

    • Provide exceptional customer service
    • Direct and control work of their unit and other areas assigned, in relation to automobile physical damage claims.
    • Conduct monthly Quality Audits to identify opportunities for improvement and recognition
    • Conduct regular team meetings as well as one on one development sessions
    • High Degree of customer interaction and intervention
    • Monitor FNOL/ Phone Volume via CMS application
    • Monitor assignments and work flow to ensure timely service, efficiency and the quality of work product.
    • Address and resolve escalated complaints
    • Promote teamwork through effective leadership
    • Participate in Interviews
    • Excellent problem solving, negotiation, organizational and prioritization skills
    • Provide daily, weekly and monthly excel reports for inventory, mail, phone and claim volume across your PD team
    • Train and develop staff to achieve and maintain high quality performance standards
    • Identify trends within your group where further development by you or training may be warranted
    • Monitor attendance and perform written performance appraisals
    • Expected to work well with and support their peers

     

    Job Requirements:

    • A college degree from an accredited university or a combination of experience and education
    • A minimum of 3 years of auto property experience
    • High degree of patience and positive personality
    • Be a good listener and exercise independent judgment
    • Be an independent thinker with strong critical thinking and problem solving skills
    • Able to work in a fast-paced environment with the ability to multi-task and prioritize assignments, based on their overall level of importance.
    • Strong verbal and written communication skills
    • In-depth knowledge of customer service techniques and processes.
    • Proficient with Microsoft Teams, Excel and Word a must
    • Lead special projects within the claims organization
    • Able at a moment’s notice pivot and manage an escalated situation or project/task

     

     

    About the Company

    The Plymouth Rock Company and its affiliated group of companies write and manage over $1.7 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

  • 23 Days Ago

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Quality Assurance Assistant
  • Metallurgical Processing Incorporated
  • New Britain, CT PART_TIME
  • QUALITY ASSURANCE ASSISTANTSchedule: Monday through Friday9am - 2pmEssential Duties and Responsibilities: Certifications. Weekly maintenance log sheets from 3 departments; vacuum, endo and temper. Che...
  • 4 Days Ago

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Processing Technician
  • State of Connecticut - DESPP Police Services
  • Middletown, CT FULL_TIME
  • Introduction Are you looking to grow your career within a law enforcement setting? If so, take a look at this great opportunity with the State of Connecticut! The State of Connecticut,�Department of E...
  • 8 Days Ago

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Claims Assistant
  • TDCSU
  • Unionville, CT FULL_TIME
  • TDC Specialty Underwriters, Inc. (TDCSU), an Excess & Surplus lines subsidiary of The Doctors Company (the nation’s largest writer of physicians’ malpractice insurance based in Napa, California), offe...
  • 24 Days Ago

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Claims Assistant
  • TDC Brand
  • Unionville, CT FULL_TIME
  • TDC Specialty Underwriters, Inc. (TDCSU), an Excess & Surplus lines subsidiary of The Doctors Company (the nation’s largest writer of physicians’ malpractice insurance based in Napa, California), offe...
  • 24 Days Ago

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Sterile Processing Technician Sterile Processing
  • Triage Staffing
  • Torrington, CT OTHER
  • Start Date: ASAP Shift: 8H Days ( 8:00 AM-4:30 PM )Location: Torrington, CTLength: 13 weeksWeekly Hours: 40.0Beds: At least 2 years’ experience
  • 24 Days Ago

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0 Claims Processing Supervisor jobs found in Waterbury, CT area

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General Manager
  • Taco Bell
  • Waterbury, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Taco Bell
  • Watertown, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager
  • Taco Bell
  • Watertown, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager
  • Taco Bell
  • Southington, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Taco Bell
  • Southington, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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Assistant General Manager
  • Taco Bell
  • Bristol, CT
  • Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part...
  • 3/28/2024 12:00:00 AM

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Trade Operations Analyst
  • Coda Search│Staffing
  • Stamford, CT
  • Asset Manager looking to build out back office operations function based in Stamford, CT. The firm is extremely collabor...
  • 3/27/2024 12:00:00 AM

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Senior Project Manager, Transmission (Hybrid)
  • Eversource Energy
  • Berlin, CT
  • This is a hybrid role with the first three months in the office. Eversource is looking for a Senior Project Manager, Tra...
  • 3/25/2024 12:00:00 AM

Waterbury (nicknamed "The Brass City") is a city in the U.S. state of Connecticut on the Naugatuck River, 33 miles southwest of Hartford and 77 miles northeast of New York City. Waterbury is the second-largest city in New Haven County, Connecticut. As of the 2010 census, Waterbury had a population of 110,366, making it the 10th largest city in the New York Metropolitan Area, 9th largest city in New England and the 5th largest city in Connecticut. Throughout the first half of the 20th century, Waterbury had large industrial interests and was the leading center in the United States for the manu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Processing Supervisor jobs
$72,632 to $89,108
Waterbury, Connecticut area prices
were up 1.7% from a year ago

Claims Processing Supervisor in New Bedford, MA
Claims processing supervisor with a bachelors degree and three years related exp is needed for a full-time, temporary opportunity.
February 19, 2020