Claims Processing Manager jobs in Indiana

About Balance, LLC

Balance, LLC (https://balanceclaims.com) is a Business Process Outsourcing (BPO) firm focused exclusively on assisting contractors offload the management of their construction job file administration, including both the estimates and supplements work processes. We also own and operate the industry leading learning & training company = Art of the Supplement (https://artofthesupplement.com). We partner with most of the leading technology platforms and service vendors in our space to deliver thorough, compliant, and timely construction job file management. This allows our clients to focus on selling, building, and billing. Acting as a direct extension of our clients, we work within their platforms and processes to provide seamless and timely delivery with a focus on customer service and business process.

Job Summary

Balance, LLC, America’s Services Company for Contractors, is looking for an inside sales Account Manager - Sales Farmer to work from our Indianapolis, IN Corporate headquarters. This is a full time W2 employee position with compensation that includes competitive base salary plus aggressive incentive and commission plan. You will be joining our well established sales department and back filling a long time staff member that is moving to a different role. Thus, you are inheriting an annual book of business of ~$1.5 Million and working alongside other Account Management peers that manage similar books of existing business. Our sales team is split into a Hunter (new business acquisition representatives) and Farmer role (this job). There is also a Director for each role. This role has no prospecting or cold calling only managing existing clients that include major accounts, newer accounts coming out of implementation and all things in between. Our clients are construction restoration contractors of all types across all 50 states and they are our top priority. They specialize in roofing and exterior reconstruction, water and fire damage reconstruction and mitigation. This is a metrics and quota bearing role and expectations are high. There is a significant amount of sales, customer service and partnership related phone work (35-40 calls per day) and responsibility to manage all activity within our CRM and other critical business systems. The hours are 8am - 6pm M-F at the corporate offices. Dress is business casual. 

We are committed to hiring experienced, professional, career-oriented Sales Professionals who are looking for a collaborative team environment and an exceptionally strong culture that recognizes quality work.

Responsibilities and Duties

• Manage and grow client account base with clients best interest and market trends in mind. 
• Pro-actively work with over 150 accounts (once through training) to manage their business footprint with Balance and work with them and our strategic alliance partners to grow their business effectively. 
• Work closely with Balance's accounting, customer service, production, management and senior leadership teams in an accountable fashion

Qualifications and Skills

• Sales experience with time spent both in new account acquisition and long term existing account management - 3-5 years
• Very Strong communication and business writing skills
• Problem solving skills
• Strong analytical skills
• Time management & organizational skills
• Strong computer skills
• Strong phone skills
• strong interpersonal skills