Claims Processing Director jobs in West Des Moines, IA

Grow with Us

ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims, checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers, agents, and re-insurers.

Reporting to the Claims Processing Supervisor, you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting, Claims, and Compliance, and be a resource for them.

This position will be in on of ProAg’s office locations in Lenexa, KS, West Des Moines, IA, or Amarillo, TX

In This Exciting Opportunity You Will:

• Monitor claims through auditing and data entry activities and track claims for timeliness.
• Ensure claims are adequately documented in processing system.
• Work closely with the Underwriting team to ensure any changes required to claims are made in the system prior to payment.
• Process loss claims for payment.
• Provide clear, concise, accurate and timely communication with the policyholder from the beginning to end of the claims processes.
• Provide support to other regions as needed through cross-training activities.

What You’ll Bring:

• Two years of relevant and progressive professional experience
• High School diploma or equivalent is required.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy to communicate effectively both orally and in writing with employees and customers.
• Sound analytical skills with an attention to detail, as well as problem-solving aptitude.
• Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change.
• Ability to handle sensitive and/or confidential material strictly in accordance with company policy, Risk Management Agency (RMA) guidelines, etc.

What We Represent:

• Part of something bigger: We offers a career with purpose as you support the farmers and ranchers who create food, fuel and fiber for the world.
• Personal connections: We are built on strong relationships and appreciation of your individuality.
• A team who cares: We look out for each other personally and professionally because we care about each other.
• Innovators by trade: We’re committed to a brighter tomorrow for our team members and for agriculture.
• The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.

Who We Are:

While our nation weathers economic storms, ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer. We’re known for our quick response and fast, accurate claims settlement. We understand how important this is because many of us are farmers and ranchers ourselves. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.