Claims Processing Director jobs in Muncie, IN

Central Processing Corporation connects candidates with rewarding careers in concrete manufacturing, an industry that’s growing faster than most. We work alongside individuals to leverage their skills and align them with diverse career opportunities with our customers who manufacture vital concrete construction products. 

We are seeking a Bilingual Employee Liaison/Talent Acquisition Partner.

Military service members and veterans are encouraged to apply.

Job Duties:

• Act as a primary point of contact and provide support to employees
• Foster positive employee relations by addressing employee inquiries, concerns, and providing guidance on policies and procedures.
• Mediate and resolve conflicts, promoting a harmonious work environment.
• Assist with employee onboarding, ensuring a smooth integration process.
• Assist with exit interviews and provide feedback to management for continuous improvement.
• Collaborates with Regional HR Administration team and location hiring managers on hiring needs, understand locations facilities and helps determine strategies for open roles.
• Conduct full-cycle recruitment activities, including sourcing, screening, interviewing, and selection of qualified candidates.
• Utilize various recruitment channels, both traditional and digital, to attract diverse talent.
• Maintain applicant tracking system and ensure data accuracy.
• Develop and nurture relationships with external recruitment agencies, universities, and professional networks.
• Develops relationships with community resources and local schools to positively represent employment brand and source hourly manufacturing pipeline.
• Coordinate and participate in job fairs, career events, and other recruitment initiatives.
• Serve as a language resource for bilingual employees, providing translation and interpretation services as needed.
• Translate HR policies, procedures, and other documents to ensure clarity and accessibility for all employees.
• Conduct bilingual training sessions to enhance language skills and cross-cultural awareness.
• Prepare reports on recruitment metrics, employee engagement, and other relevant HR data.
• Stay updated on employment laws, regulations, and industry trends to ensure compliance in all activities.
• Assist in maintaining accurate employee records and HR databases.

Work Environment:

·         Office and manufacturing environments

Physical Requirements:

·         Sitting frequently.

·         Carrying/Lifting 10 - 40 Pounds rarely.

·         Standing / Walking / Climbing.

Experience & Qualifications:

• Associated degree in Human Resources, Business Administration, or a related field.
• 3 years HR Experience
• Working knowledge of multiple HR disciplines (i.e. employee relations, performance management,
• Bilingual in Spanish required.
• Proven experience in employee relations and recruitment.
• Knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills, with the ability to build rapport and effectively address employee needs.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion and professionalism.
• Proficiency in MS Office and experience with applicant tracking systems (ATS).
• Ability to travel up to 60% as needed, to work with employees at various locations
• Experience working in a multi-location environment is a plus.
• Ability to communicate with employees at all levels of the organization.

Central Processing Corporation connects candidates with rewarding careers in concrete manufacturing, an industry that’s growing faster than most. We work alongside individuals to leverage their skills and align them with diverse career opportunities with our customers who manufacture vital concrete construction products. Our organization provides direct hire employment services and immediate access to employee benefits.  Visit our website at www.centralprocessingcorp.com

Benefits overview

• Health, dental and vision benefits
• Short term & long-term disability
• 401k with company match
• Safety focused training
• PTO
• Digital app capabilities for payroll, benefits, and communication
• Safety shoe and uniform programs
• Skills training and development with career growth opportunities
• Wellness programs
• Team Member appreciation events
• Employee discounts
• Leadership Awards

Employment services are provided by Central Processing Corporation, A national human resources company and equal employment/affirmative action employer.