Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
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Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Serves as a member of the Claims, Litigation & Risk team by actively analyzing, managing and providing legal counsel on incidents, claims, and lawsuits. This team member will also take lead on identifying and implementing risk mitigation measures.
Performs initial evaluations of professional liability and general liability claims and litigation, including research and analysis of applicable laws, application of regulations and policies as well as assessing exposure and liability, and determining litigation strategy.
Partners with, directs, and manages outside counsel on litigation strategy.
Participates in mediations, arbitrations, settlement conferences, and trials.
Proactively identifies legal risks and develops mitigation measures.
Provides legal and risk mitigation support to cross-functional teams through the claims and litigation process by conducting interviews, evaluating witness credibility, analyzing and compiling records and documents, and preparing status updates on litigation and claim.
Reviews and assists in the preparation of material pleadings.
Coordinates and oversees the record production process. Handles confidential, sensitive, proprietary and privileged information, reviews requests, assesses production costs and expenses, and conducts review and evaluation of records for relevance, responsiveness, and privileged.
Provides legal advice to cross-functional teams.
Operates independently and in coordination with other members of the Claims, Litigation and Risk team to develop and execute strategy for a variety of claims and litigation including, but not limited to, professional liability, general liability, commercial, and complex matters.
Establishes and maintains relationships, credibility, and trust with clients, stakeholders, legal team members, and other colleagues.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Certifications, Licenses, and Other Special Requirements
Licensed to practice law and admitted to the bar in at least one state or the District of Columbia. Eligible for admission as an In-House Counsel in the state of Tennessee.
Management/Decision Making
Has strong analytic skills and an understanding of business organization and identifying and responding to issues. Uses sound, independent judgment and experience to perform initial evaluation and assessment of complex matters based on precedent, example, reasonableness, or a combination of these. Exercises sound judgment to identify risks and propose mitigation strategies. Effective leadership skills to direct and manage outside counsel. May present solutions to issues to a supervisor and collaborate with a team on implementation of solutions.
Knowledge and Skills
Has a proficient knowledge of the discipline and able to provide insight, advice and solutions on issues. Strong verbal and written communication skills. Team mentality. Motivated and willing to provide support to team members.
Physical Demands and Working Conditions