Claims Clerk, Sr. reviews insurance claim forms and supporting documents for completeness and accuracy and obtains missing information as necessary. Inputs claim information into system for processing. Being a Claims Clerk, Sr. verifies coverage eligibility. Calculates settlement amounts according to guidelines. Additionally, Claims Clerk, Sr. processes routine claim payments. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Claims Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Claims Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
"The primary purpose of this role is to serve as a high risk claims analyst for the Legal department, handling litigated cases and sensitive brand issues. The role will also serve as an escalation point for the Claims Management department to transfer cases that, through development, meet specific triggers, also to consult on case value and jurisdictional nuisances. This role will also review cases being handled in the Claims Management department for early resolution opportunities through pre-suit
mediation. This role will be responsible to bring such escalated claims to appropriate resolution and will provide subject matter expertise on property damage and/or personal injury claims.
This role must have a functional knowledge of the relevant laws, legal principles, and the litigation process to resolve claim, as well as a deep understanding of store operations and brand consciousness. This role will collaborate directly with Store Operations, Human Resources, Loss Prevention, Safety and external vendors to resolve claims while maintaining adequate production and while fulfilling reasonable customer service expectations. This role will also be required to investigate, evaluate and resolve
complex property damage, personal injury claims, small claims and other minor litigated cases filed against Lowe’s and/or its subsidiaries in a manner consistent with the Company's objectives and values. This is accomplished by gathering appropriate information, evaluating alleged damages, determining liability and compensability, negotiating settlements and reporting obtained information in a timely and efficient manner."
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About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Pay Range for CA, CO, HI, NJ, NY, WA: $70,400.00 - $117,400.00 annuallyStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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