Description

POSITION SUMMARY: Reporting to the Chief Executive Officer, the Chief Medical Officer (CMO) for CDHC is a key member of the executive team whose primary role is to inspire and lead the clinical staff of the health center.  The CMO shall be a fully accredited medical doctor licensed to practice medicine in the State of Nebraska.  The goal of the CMO is to ensure timely access to high quality medical care for CDHC patients through clinical systems improvements, recruitment and retention of providers, supervision of Associate Medical Director and Director of Nursing, and oversight of the quality improvement initiatives.  As directed by the CEO, provides reports to the CDHC Board of Directors monthly regarding clinical activities and outcomes.  The CMO must have the ability to develop and implement quality assurance, quality improvement activities and assure high quality of patient care that meet Federal, State and Local standards.  The CMO provides clinical expertise and leadership in the design and implementation of new projects and innovative clinical programs that include collaboration with strategic business and community partners.  The incumbent is the ultimate medical policy decision maker for the corporation.

POSITION-SPECIFIC COMPETENCIES/ESSENTIAL FUNCTIONS/DUTIES & RESPONSIBILITIES

• Provides leadership and expertise for CDHC quality and clinical effectiveness. The CMO will evaluate and optimize the care management approach, process of disease management, patient satisfaction, and patient safety and develop processes to assure appropriateness of care and ancillary resource are utilization effectively. 
• Provides an environment of quality, cost improvement that is data driven, and develops systems to review utilization of resources and objectively measure outcomes of care in the inpatient and outpatient settings. Monitors individual Provider and group patterns, presents data, analysis and interpretation to providers, staff and Board of Directors committees for review. 
• Assures that quality management programs are carried out in all clinical areas through the development and implementation of effective disease management programs, clinical protocols and guidelines, other decision tools, and review of the outcomes. Develops a performance database incorporating HRSA, PCMH and other key quality indicators to provide leadership necessary to meet regulatory requirements and guidelines. 
• Collaborates with the provider staff and management team, facilitating teamwork and shared goals. Help represent provider staff viewpoints to administration and relay administrative views to provider staff.  
• Develops a clinical decision support system to access utilization, quality and cost data. Provides strategic leadership by focusing clinical teams on visions and distinctive strategies that result in excellent short and long-term performance in clinical, service and financial outcomes. Integrate evidence-based clinical practices wherever possible, building this into new and existing patient care delivery systems. 
• Provides on-going counsel and advice to the CEO and Board of Directors on provider matters.
• Makes recommendations to the CEO regarding the employment, promotion, transfer, and discharge of clinical staff under their supervision and directly conducts the implementation of all decisions relating to the employment of these staff members.
• Facilitates, intervenes and moderates all major provider-provider, provider-patient, and provider-staff concerns in collaboration with other appropriate provider staff and executive team members. 
• Keep abreast pf emerging models in healthcare delivery; identify and define new and innovation strategies to achieve CDHC goals and objectives
• Serves as the Chair of the all CDHC internal clinical quality committee’s including but not limited to NextGen Superusers Group, Meaningful Use, Pharmacy and Therapeutic Committee, Credentialing etc.
• Plays a leadership role in understanding, communicating, achieving and maintaining quality standards (TJC, NCQA, others) and Patient Centered Medical Home principles (PCMH).
• Ensures appointment of medical staff are compliant with sound credentialing and privileging practices
• Establishes and maintains an ongoing program to orient and develop expertise for provider staff members and other CDHC departments.
• Collaboration with the CEO and Compliance Officer regarding provider issues that involve regulatory compliance.
• Provide technical advice to the CEO on matters of medical judgment
• Provide consultation and peer review for all providers within the CDHC enterprise
• Meet with regulatory agencies as necessary to meet CDHC’s needs regarding medical practices
• Develops and prioritizes goals/objectives and work plans, including the definition and measurement of outcomes, which are consistent with the overall organizational strategy and mission.
• Makes recommendations to the CEO regarding the employment, promotion, transfer, and discharge of clinical staff under their supervision and directly conducts the implementation of all decisions relating to the employment of these staff members.
• Leads the Total Quality Management (TQM) Committee in achievement of clinical outcomes, and achieving best practice goals.
• Work closely with the Director of Nursing and COO to achieve effective care management processes and develop new initiatives to improve clinical quality. 
• Provides oversight and leadership for all provider education programs. The program will assure strong and continued relationships with College/University based professional schools. 
• Implements organizational structure that promote shared accountability, high achievement and compliance with applicable laws and regulations.
• Ensures provider staff development plans and programs are implemented and maintained as required by policy. 
• Integrates clinical care quality and management with nursing, operations and finance; collaborates with members of the senior management team in this endeavor.   
• In partnership with the Dir. of Development, writes CDHC’s Health Care Plan submitted through the BPHC-HRSA annual federal grant request and other grant applications as needed by assuming responsibility for the clinical portion of the grants.
• Ensure clinical outcomes measures are reported accurately during the annual UDS report
• Makes recommendations to the CEO, CFO and COO regarding the purchase of equipment and supplies needed to provide patient care, as well as efficient work processes.
• Models behavior that promotes trust and engenders compassion CDHC patients.
• Holds all clinical staff accountable for job functions as well as contributing to a healthy, positive and productive work environment.
• Assures that providers have admitting and delivering privileges at local referral hospitals or other such arrangement to ensure continuity of care.
• Serves as the primary clinical contact for internal and external partners and successfully builds, develops and maintains essential partnerships.  Actively reviews evidence-based practice standards, health care advances and incorporates such standards and advances into CDHC medical practice
• Assures after hours coverage for professional coverage during hours when the center is closed.
• Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine. 
• Provides follow-up on patients seen including chart notations, lab review, and referrals to specialists. 
• Provides back up for Physicians, Nurse Practitioners and Physician Assistants on site, or by phone during the day or after hours.
• Perform all other duties as assigned                             

Qualifications

POSITION REQUIREMENTS

• Current unrestricted Nebraska medical license, preferably in Family Practice, Internal Medicine, OB services.
• Certified by the American Board of Medical Specialist in her/his respective specialty 
• Advance degree in management, such as MBA, MPA, MPH or MHA a plus
• Eligible/ Maintains hospital privileges at all Hospitals within the Omaha Metropolitan area
• Minimum 5-years’ experience in a leadership position 
• Familiar with operating an academic fellowship or residency program
• Demonstrable leadership role and achievement in a complex healthcare delivery system. 
• Experience in fiscal accountability and budgeting.
• Familiar with PCMH model of care
• Knowledge and/or understand for FQHC healthcare delivery model
• Knowledge and experience of quality infrastructure is needed, including how to develop and implement decision tools, clinical protocols and guidelines, care management programs, and outcome measurement assessments. 
• Proficiency with software, NextGen Electronic Practice Management (EPM) and Electronic Health Record (EHR), Tableau, Microsoft Office – particularly Excel and PowerPoint
• Needs working knowledge of information technology, including statistical analysis, clinical epidemiology, and medical informatics; understanding of best practices and how to successfully introduce information technology into clinical practice. 
• Demonstrated mastery of critical thinking, analytics, and problem solving skills required.
• Demonstrated ability to interact and communicate effectively with individuals at various levels both inside and outside of the organization, often in sensitive situations.
• Hours of Work:  Expect to work 40 hours a week minimum.
• Travel:  Some travel required.
• Exposure:  The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  For example, while performing the essential functions of this job, the employee occasionally is exposed to fumes or airborne particles and toxic or caustic chemicals.  Additionally, the employee may occasionally be exposed to bloodborne and other hazardous chemicals.  Finally, the noise level in the work environment can rarely be quite loud.  In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence.
• Physical: Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.