Company Overview
Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!
Overview
Job Summary:
This role, in collaboration with the operational leadership, is responsible for setting up the systems and processes to ensure product specifications and standards are understood, communicated, monitored and produced. The quality engineer collaborates with and supports both Program Management and Operational team members to throughout the product lifecycle. In addition, ownership and involvement with the Quality Management System.
Essential Job Duties/Responsibilities:
- Accurately review and approve quality criteria and finishing requirements of customer materials and material processes.
- Collaborate with teams on quality, risk management, safety, and reliability.
- Collects and reports out on the required data and charts quality goals established by the management team.
- Supports measuring and analyzing key metrics to monitor and improve performance, which includes leading productivity improvements.
- Perform contract and feasibility reviews through the First Article, Sample and Quotation Systems.
- Develop and forward formal customer corrective action reports.
- Participate in customer conference calls and visits when required.
- Respond to requests for assistance from Production, Pricing, and Customer Service.
- Develop, select and enter process programs and correlating work instructions into the computer system.
- Assist in answering sales and customer questions or concerns pertaining to process and finishing requirements.
- Troubleshoot process problems as they relate to product quality.
- Coordinate and participate in processing, testing and disposition of rework material.
- Review documentation and certify outgoing product.
- Collaborate with project teams to devise and implement methods and procedures for inspecting, testing and validating system requirements.
- Coordinate with engineering team(s) to document, and implement part/material qualification plans, including the identification and use of inspection tools.
- Collaborate with project team(s) to assess the impact and determine root cause and corrective actions for products or materials that do not meet required standards and specifications.
- As needed, conduct First Article, in-process, and final inspection.
- Support and champion quality system processes that support products in development and production environments.
- Participate in engineering and risk reviews and make recommendations to enhance the quality and manufacturability of new designs.
- Engages in product development activities to ensure continued compliance with internal procedures, and applicable regulatory and international standards.
- Performs other miscellaneous job duties and related functions as needed.
- Develop pathway to Zero Defect.
Experience and Qualifications
- A College Degree, Chemical Engineering preferred. An equivalent amount of directly related experience will be considered in lieu of the College Degree.
- ISO knowledge or training (ISO 9001).
- Experience leading organizations through the quality journey to develop a culture of quality and attain ISO certifications preferred.
- Experience participating in internal and external audits (e.g., FDA, Notified Body, Supplier) preferred.
- Experience with CAPA, complaint investigation, field action processes and risk management.
- Strong General Manufacturing Practice and current Good Document Practices 1, 2 & 3 knowledge.
- Blueprint reading / GD&T preferred.
- Well-versed in Quality tools such as Lean manufacturing, TPE, Mistake proofing, Kaizen and 5-S
- PFMEA (Process Failure Mode Effects Analysis) experience
- APQP (Advanced Product Quality Planning) experience (preferred).
- Strong knowledge of statistical analysis.
- Individual must have a hands-on approach.
- Strong organizational and time management skills.
- Ability to resolve issues quickly and recommend preventive solutions.
- Negotiation skills, including understanding of escalation paths.
- Strong computer skills; skilled in Excel, Word, PowerPoint.
- Excellent communication and interpersonal skills.
Benefits Summary
We offer the following benefits to Salaried Employees immediately upon hire:
- Medical, dental, and vision insurance (Eligibility begins on day one)
- Company Funded Health Reimbursement or Health Savings Account up to $3,000
- 401(k) plan with a company match up to 4% of bi-weekly contribution
- Annual Incentive Program based on business results
- Company-paid life and accidental death & dismemberment insurance
- Tuition Reimbursement, Career Growth, and Advancement Opportunities
- Flexible Spending Accounts
- Short & Long-Term Disability
- Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
- LiveHealth Online, virtual doctor visits
- Employee Assistance Program
- Paid company holidays
- Competitive Paid Time Off program
- Next-Day Pay: Don’t wait for payday; access your daily pay the next day!
- Employee Recognition and Rewards program
- Fun Recognition Events and more!