Check Collections Manager manages and leads a group of check collection staff. Oversees the operation of the check proof, transit, and other transactions. Being a Check Collections Manager plans and implements collection policy and procedures to ensure recovery of fraudulent checks. Requires a bachelor's degree. Additionally, Check Collections Manager typically reports to a head of a unit/department. The Check Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Check Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
CALL CENTER COLLECTIONS REPRESENTATIVE
LOCATION:
NW Las Vegas
Company Overview
Since our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal customers an impressive range of financial services, exceptional customer service, comfortable and inviting stores, and the peace of mind that comes from working with an established national company with a solid reputation.
Purpose:
To effectively recover outstanding debt while providing exceptional customer service that encourages repeat business and word of mouth product and service promotion. Locating and notifying customers of delinquent accounts via an omni-channel portal, allowing a variety of contact methods (Phone, E:Mail, SMS) to solicit payment. Duties include assisting customers with variable payment plans, updating customer information, maintaining a professional relationship with our customers and keeping accurate records of collection and status of accounts.
Preferred Skills & Qualifications
Additional Requirements
Non-Essential Job Functions:
Pay is $15.00 hr.