Check Collections Manager manages and leads a group of check collection staff. Oversees the operation of the check proof, transit, and other transactions. Being a Check Collections Manager plans and implements collection policy and procedures to ensure recovery of fraudulent checks. Requires a bachelor's degree. Additionally, Check Collections Manager typically reports to a head of a unit/department. The Check Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Check Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Summary: The Collections Manager oversees the collections staff, ensuring compliance with state and federal laws, company policies, and procedures. They are responsible for maintaining quality control standards, training employees on relevant laws and processes, and managing debt repayment arrangements. Additionally, they oversee data entry tasks, address customer inquiries, and assist with departmental operations.
Essential Duties:
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Knowledge, Skills, and Abilities:
This position requires a combination of leadership, compliance knowledge, and operational skills to effectively manage the collections team and ensure efficient debt recovery processes.