Certified EHR Trainer conducts technical training programs for end users of EHR (electronic health record) software applications. Determines training objectives and creates lesson plans and other materials needed for training. Being a Certified EHR Trainer configures the training environment to ensure end-users can practice using EHR software both inside and outside of the classroom. Designs and delivers new hire training and ongoing user training during system changes and upgrades. Additionally, Certified EHR Trainer may be responsible for implementing a credentialed trainer program that ensures EHR instructors have the required level of system knowledge to effectively deliver training. Typically requires a bachelor's degree. Typically reports to a manager. Typically requires Epic/Cerner or similar certification. The Certified EHR Trainer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Certified EHR Trainer typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Medical Advantage is currently seeking an EHR Consultant to support our Practice Solution Team. If you thrive in a fast-paced environment, have a passion for optimization, customization and have experience with eCW this may be the position for you!
As part of our Practice Solutions team, you will work with healthcare organizations to ensure the optimization of the EHR. Under minimal supervision, this position will provide education, system build, training, optimization, customization, and other EHR activities. Work is on-site in client practices or remote, depending upon the need of the client or project. This role requires that the consultant travel on a regular basis.
Duties:
Analyze, document, and report on the requirements of healthcare organizations as it pertains to the adoption and adherence to government and other incentive programs and compliance programs.
Conduct comprehensive EHR assessments and gap analyses focusing on EHR usage, setup, workflows, and system build
Design and configure the EHR most efficiently to support healthcare organization requirements and future state workflows
Identify and resolve issues critical to the client's strategic and operational success.
Participate in the planning, design, development, and deployment of standardization, utilization, integration, and optimization activities, including new application modules, version upgrades, and enhancements to existing applications.
Provide clients and team members with expertise related to project scope, implementation, modification, optimization, and support of complex clinical application environments
Provide industry best practice advice and support for healthcare organizations
Redesign and establish workflows based on best practices and develop comprehensive implementation plans for each client’s unique needs
Work closely with stakeholders to support and maintain applications in a manner that is aligned with organizational workflows and priorities.
Facilitate and lead EHR implementations and go-lives
Provide post-implementation support to healthcare organizations with ongoing enhancements to EHR
Assess, plan, develop, implement, and deliver training programs
Coordinate and perform EHR testing; assist in the interpretation of test plans and troubleshooting.
Develop, create, and maintain training documentation, fundamental guides, PowerPoint, and other presentations.
Directly and remotely support healthcare organizations in the use of the EHR
Identify, analyze, and solve support issues submitted by clients and provide clear and documented resolution steps
Apply consulting skills to include data gathering and analysis, communications with an emphasis on relationship development and growth, demonstration, and application of knowledge and expertise in specialized areas
Consult on pay-for-performance programs.
Keep up-to-date with government initiatives that impact healthcare technology
Actively seek and explore opportunities to add value and grow business with existing clients and projects.
Maintain and expand client relationships through the delivery of high-quality work.
Complete client work in accordance with established budgets, work plans, quality standards, and timeframes.
Support the organization by practicing fiscal responsibility as well as maintaining compliance with policies and regulations.
Clearly document and communicate the progress of initiatives to internal and external stakeholders.
Contribute to the development and delivery of written proposals, charters, project scope definitions, and other internal and external collateral.
Create and update internal and external documentation and presentations
Formulate and present recommendations and solutions concisely.
Lead client interviews to understand complex business issues.
Update internal records/timesheets.
Lead, coach, develop, and oversee the efforts of junior staff.
Perform other duties as assigned.
Education and Experience:
Knowledge, Skills, and Abilities:
Why Us?
We are dedicated to growing a team of people who thrive in a supportive, engaging, and rewarding culture of empowerment. We look for individuals who are ready to support our mission and create innovative solutions that deliver impactful results for our teammates and clients. That, and we also offer some incredible benefits*:
Medical, dental, and vision insurance options for you and your eligible dependents
401k program with a generous company match (up to 6%)
Group Life, Short-Term, and Long-Term Disability plans paid for by the company
Optional Voluntary Life, Critical Illness/Accident, and Pet Insurance options
Flexible Spending Accounts
An open paid time off policy and paid company holidays
Quarterly Discretionary Company Bonus Program
Tuition, Professional License, or Certification Reimbursement
Professional development opportunities
Health and wellness programs
*Not all benefits are available to all employees. Restrictions apply.
If you’re interested in applying, please submit complete a full online application and attach a copy of your resume. If you have questions, we can be reached directly at careers@medadvgrp.com. If you’re not interested in this role, perhaps you know someone that may be – share this posting with them, we’d greatly appreciate it!
Medical Advantage is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, race, color, religion, sex, sexual orientation, gender, national origin, age, disability, genetics, veteran status, or any other protected class.
This position description in no way states or implies that the responsibilities and tasks listed are the only responsibilities and tasks to be performed by the employee occupying this position. The employee will be required to follow any other instructions and to perform any other job-related duties as required by their supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to careers@medadvgrp.com.