Catering Manager plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Catering Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Catering Manager typically reports to a head of a unit/department. The Catering Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
The Hart of Catering & Cafe is a new Corporate & Social caterer in Center City Philly.
We are LGBT owned and operated and a Recovery Friendly employer.
We care about our employees and the betterment of their lives; at work and at home!
Come join this rapidly growing team and help us grow even more!!!
```Job Overview```
We are seeking a highly motivated and experienced Catering Manager to join our team. As the Catering Manager, you will be responsible for overseeing all aspects of our catering operations, including sales, customer service, and event coordination. This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional service.
```Responsibilities```
- Develop and implement strategies to drive catering sales and meet revenue targets
- Build and maintain relationships with clients, vendors, and suppliers
- Coordinate all aspects of catering events, including menu planning, staffing, and logistics
- Ensure the highest level of customer satisfaction by providing personalized service and resolving any issues that may arise
- Manage inventory and ordering of catering supplies and equipment
- Train and supervise catering staff to ensure high-quality service delivery
- Stay up-to-date with industry trends and competitor offerings to identify new business opportunities
```Qualifications```
- Proven experience in technical sales or business development, preferably in the catering or hospitality industry
- Strong sales skills with a track record of meeting or exceeding targets
- Proficiency with catering software for managing leads and tracking sales activities
- Excellent negotiation and communication skills
- Bilingual in English and Spanish is a plus
- Exceptional customer service abilities with a focus on building long-term relationships
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively
- Knowledge of local market trends and customer preferences
If you are a results-oriented individual with a passion for the catering industry, we would love to hear from you. Join our team as the Catering Manager and take your career to new heights!
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
Compensation package:
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person