Catering Manager jobs in Mandan, ND

POSITION DESCRIPTION

Position: Catering Manager

Reports To: General Manager/Regional Director of Sales

Position Summary: The Catering Manager is a key position within the hotel responsible for acquiring and maintaining a solid base of customers ensuring the hotels continued success and profitability.

Specific Duties:

• Responsible for maintaining a solid base of customers and for attaining a high occupancy and level of profitability.
• Actively maintain the relationship with high revenue accounts and work to maintain a high level of business.
• Provides all operations areas up-to-date information about groups, events, promotions, and specific accounts.
• Acquire and maintain a solid base of accounts towards attaining the property’s budgeted profit levels.
• Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.
• Log tasks in Salesforce to ensure proper tracking of activities and appropriate levels of customer service.
• Maintain an updated sales filing system which includes an efficient file and central trace system, an up-to-date account history and a means for sending correspondence to customers / prospects without delay.
• Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
• Participate in department head meetings and report on sales activity for the previous and upcoming weeks.
• Maintain and regularly update files of competitor’s activities, prices, menus, brochures, sales kits, etc.
• Assist the sales office and sales managers with any duties they assign.
• Work with other departments to ensure successful events.
• Regular, consistent attendance is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Experience and Skills:

• Highly energetic and motivated individual
• Must have strong sales and leadership skills
• Previous hospitality industry experience preferred but not required
• Associate’s degree or higher level of education is preferred
• Excellent interpersonal and communication skills with strong customer/client focus essential
• Self-Starter with ability to work independently and as a team
• Strong problem-solving skills
• Excellent written communication skills
• Ability to work in a fast-paced, high pressure environment
• Ability to shift and manage multiple priorities
• Results driven focus and ability to work through to completion in a timely manner
• Adaptable to change
• Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
• High level of flexibility regarding overtime during times busy periods as required by the business

Physical Demands:

· Ability to lift 20-40 pounds

· Standing for 8 hours per shift

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Bismarck, ND 58501: Relocate before starting work (Required)

Work Location: In person