Catering Manager plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Catering Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Catering Manager typically reports to a head of a unit/department. The Catering Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Summary: Ensures efficient and professional banquet/catering service while maintaining high customer service standards. Acts as the main contact for events, overseeing 2-10 employees and managing all aspects of events. Collaborates with clients to meet their needs and resolve concerns.
Education/Experience: High school diploma or GED required. Customer service experience necessary, with banquet/catering experience preferred.
Licensure, Certification, and/or Registration: Valid North Carolina driver's license required for company vehicle use.
Essential Functions:
Skills/Qualifications: Ability to stand for long periods and lift up to 20 pounds. Effective communication in English. Willingness to work flexible hours, including nights, weekends, and holidays.
Work Environment: Clean, well-lit, fast-paced environment with occasional long hours and interruptions.
Physical Requirements: Varied activities including standing, walking, sitting, bending, reaching, finger and hand dexterity, talking, hearing, and seeing. Lifts up to 20 lbs. to 100 lbs. depending on the task.
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