Catering Manager plans, directs, and coordinates catered events for an establishment. Negotiates contracts, assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer needs to the appropriate personnel. Being a Catering Manager develops and maintains catering accounts by ensuring customer satisfaction before, during, and after the event. May require a bachelor's degree. Additionally, Catering Manager typically reports to a head of a unit/department. The Catering Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Catering Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event.
Explore business opportunities to obtain new orders. Develop positive working relationship with existing customers for repeat business.
Work consistently with Restaurant General Manager on operation and execution of events. Develop marketing plan to promote catering operations to individuals and organizations.
Respond to customer inquiries in accurate and timely manner. Prepare comprehensive catering order form according to client’s requirements and interests.
Attend meetings on regular basis with management team to discuss about new orders and issues. Assist in developing budget and financial plans for catering department.
Oversee food preparation, transportation and set-up activities to ensure successful event. Adhere to sanitation and safety standards.
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
Last updated : 2024-03-23
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