Catering Director - Casino jobs in Rochester, NY

Introduction:

We are seeking reliable and professional Catering staff to join our team and provide exceptional service to our clients during events and meetings. The Catering staff will be responsible for setting up and breaking down banquet tables and serving food and drinks to guests in a timely and courteous manner. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Follow and promote Nolan's Way

• Set up and break down banquet tables, including laying linens, setting up tableware, and arranging centerpieces

• Serve food and drinks to guests in a timely and courteous manner, including refilling drinks as needed

• Assist with organizing and setting up events and meetings

• Maintain a clean and organized work environment, including adhering to cleaning schedules and safety protocols

• Handle customer complaints and concerns with grace and professionalism

• Communicates effectively with catering managers and guests

• Other duties as assigned

  
  

Qualifications:

• Previous experience is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume and fast paced work environment

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Strong organizational skills and attention to detail

  
  

Perks:

• Competitive pay

• Paid time off

• Medical, dental, and vision insurance

• Aflac supplemental insurance
• 401K retirement plan and employer match

• Professional development opportunities

• Positive and supportive work environment