Catering Coordinator - Casino jobs in Chattanooga, TN

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds : a laid-back seaside escape just 30 minutes from the historical city centre.

Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.

The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina.

Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

Main Duties & Responsibilities :

• Type in a proficient manner to ensure a quality and timely product.
• Type all daily catering correspondence in order of priority.
• Proofread all correspondence prior to submission for signature.
• Efficiently utilize typewriters and computers to complete all correspondence (proposals, contracts, form letters, internal forms, etc.).
• Process all mass and special mailings generated by the catering office or for related catering purposes.
• Maintain all catering files in accordance with established procedures and standards.
• Advise a manager when a work assignment cannot be returned within a 48 hour period.
• Maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel.
• Assist clients in the absence of a catering / conference representative.
• Assist in the preparation of reports as required by the DOC
• Keep informed as to the daily hotel activities.
• The ability to requisition supplies and collateral through the purchasing system with the proper signatures and put said items in their proper place.
• Participate in scheduled meetings as requested.
• Copy, fax, scan or mail any documents, files, proposals, prospectus or applications as needed.
• Prepare and print menu / card for clients.
• Read and understand the function space diary in Delphi.
• Prepare proposal and contracts as per Catering& Conference Manager instructions
• Use all function in Delphi from creating account, updated, preparing Beo and all Delphi tasks needed for the catering and conference service job.
• Book internal meetings, outlets reservation, menu tasting etc. and follow through with proper booking procedures.
• Conduct tours of the property with meeting planners and potential clients.
• Negotiate with clients and achieve maximum revenue / profit potential while satisfying
• Keep Director of Catering promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Coordinate with other departments to ensure quality of guest satisfaction.
• Attend and participate in all required meetings.
• Review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content as well as spelling.
• Ensure all information regarding each group is sent to the proper department on schedule in order to facilitate the proper handling of the group.
• Respond properly in any hotel emergency or safety situation.
• Perform other tasks or projects as assigned by DOC or any other Hotel Management and staff.

Standard Duties :

• To provide a friendly and professional service that always exceeds guests’ expectations.
• To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
• To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
• To comply with local legislation as required.
• To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
• To respond to any changes in the division as dictated by the needs of the industry, company or hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
• Conduct and attend training sessions as outlined.

Last updated : 2024-04-06